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Implementation Manager Jobs in Fishkill, NY (NOW HIRING)

DRP Field Implementation Manager

Danbury, CT · On-site +1

$105K - $140K/yr

The DRP Field Implementation Manager's primary responsibility is to oversee all dealer's DRP Implementations in each region, lead the Dealer Group DRP Implementations while serving as the Channel ...

Responsibilities: 1. Collaborate with the implementation team and client representatives to understand their payroll requirements and configure the system accordingly. 2. Manage data migration from ...

Responsibilities: 1. Collaborate with the implementation team and client representatives to understand their payroll requirements and configure the system accordingly. 2. Manage data migration from ...

Implementation Specialist

Chester, NY · On-site

$70K - $80K/yr

Use a project management and consultative approach for a successful implementation across all services * Configure new accounts on the platform * Follow established protocol to format and import ...

Use a project management and consultative approach for a successful implementation across all ... services * Configure new accounts on the platform * Follow established protocol to format and ...

Use a project management and consultative approach for a successful implementation across all ... services * Configure new accounts on the platform * Follow established protocol to format and ...

About Empeon Empeon is a healthcare-focused Human Capital Management (HCM) platform that unifies ... What You'll Bring * 2-4 years in SaaS implementation, onboarding, or customer success - ideally ...

Incident, Problem, Change Management, Knowledge, Service Catalog * Bachelor's degree or equivalent ... ServiceNow Implementation Specialist Certified * ServiceNow Developer Certified * ATP Trainer ...

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Implementation Manager information

See Fishkill, NY salary details

$38.9K

$103.3K

$167.6K

How much do implementation manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for implementation manager in Fishkill, NY is $103,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $120,700.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.

What cities near Fishkill, NY are hiring for Implementation Manager jobs?

Cities near Fishkill, NY with the most Implementation Manager job openings:

Infographic showing various Implementation Manager job openings in Fishkill, NY as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $103,266 per year, or $49.6 per hour.

DRP Field Implementation Manager

General Motors

Danbury, CT • On-site, Remote

$105K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


General Motors rating

8.2

Company rating: 8.2 out of 10

General Motors

Based on 307 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Automakers average

Based on 6,313 frontline employees who took The Breakroom Quiz


Job description

Job Description
Field Work Arrangement: This is a field-based position that requires up to 50% travel to dealerships within the assigned territory on a recurring basis. The selected candidate must currently reside within the New York, Connecticut, or Alabama area or be willing to relocate to a city approved by leadership within 60 days of the start date.
The Role:
The DRP Field Implementation Manager's primary responsibility is to oversee all dealer's DRP Implementations in each region, lead the Dealer Group DRP Implementations while serving as the Channel Field's SME for the Digital Retail Platform.
What You'll Do:
  • Serve as the regional lead for dealership group implementations, providing high-touch, white-glove support to ensure a smooth rollout experience.
    • White-glove support is defined as tailored, concierge-style support with direct involvement, faster response, and often end-to-end help with complex or high-priority digital retailing engagement
  • Manage the implementation pipeline and track dealer progress through pre-onboarding, onboarding, and go-live stages, removing barriers that could delay completion.
  • Subject Matter Expert (SME) on GM's DRP (Digital Retail Platform), dealership operations, and automotive digital retailing best practices to drive strong engagement and utilization.
  • Maintain dealer engagement throughout the implementation process to drive momentum and readiness ensuring key dealership personnel meet required turnaround times for critical implementation milestones.
  • Act as a relationship manager for dealers during implementation, addressing concerns, navigating conflict, and managing pushback effectively.
  • Proactively identify DRP implementation risks and work to mitigate effectively and efficiently.
  • Document, communicate and escalate issues/concerns, as necessary.
  • Partner with field resources (DRP Implementation Partners) by supporting the non-technical and relationship-driven aspects of implementation while they focus on technical execution.
  • Deliver clear, engaging presentations and product demonstrations using established presentation materials.
  • Help ensure each dealership group has a positive implementation experience and is successfully launched on schedule.
  • Prioritize time effectively, focusing on high-impact DRP activities and maintaining alignment with established DRP goals.
  • Manage travel and program related expenses in accordance with GM guidelines.

Your Skills & Abilities (Required Qualifications):
  • Background in dealership consulting or automotive retail operations.
  • Strong understanding of the retail automotive industry, including common terminology, dealership structures, and workflow processes.
  • Experience working with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions.
  • Knowledge of dealership desking or F&I processes.
  • Quick learner with the ability to stay current on rapidly evolving digital solutions.
  • Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments.
  • Strong collaboration skills with the ability to work effectively within the General Motors team, as well as with clients and vendor partners.
  • Exceptional verbal and written communication abilities.
  • Skilled in delivering presentations, leading productive discussions, and addressing objections with resilience.
  • Proficient in Microsoft Office applications.
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Willingness to travel weekly (up to 60% overall depending on territory).

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
• The salary range for this role is $105,600 and $140,700 from Pay Transparency Posting Salary Ranges). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits:
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as remote. This means the selected candidate may be based anywhere in the country of work and is not expected to report to a GM worksite unless directed by their manager.The selected candidate will be required to travel at least 50% or more on a frequent basis.This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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About General Motors

Sourced by ZipRecruiter

General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1908