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Implementation Manager Jobs in Brookhaven, GA (NOW HIRING)

KNAPP

Manager Service Implementation

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Service Implementation Manager (SIM) is responsible for leading the successful deployment of KNAPP Services at customer sites, with a strong focus on recruiting, training, and ...

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Implementation Coordinator

Atlanta, GA · On-site

$22 - $24/hr

This is a mainly remote position reporting directly to the Implementation Manager. Some on-site work at our Home Office in Atlanta will take place for events, trainings, and meetings. Essential ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Brookhaven, GA

Implementation Manager information

See Brookhaven, GA salary details

$38.4K

$102K

$165.5K

How much do implementation manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for implementation manager in Brookhaven, GA is $101,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $119,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What cities near Brookhaven, GA are hiring for Implementation Manager jobs? Cities near Brookhaven, GA with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Brookhaven, GA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $101,952 per year, or $49 per hour.

Field Implementation Manager

Rehrig Pacific Company

Lawrenceville, GA • On-site

Full-time

Posted 2 days ago

New

Rehrig Pacific Company rating

6.9

Company rating: 6.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

47th of 84 rated plastic manufacturers

Job description

Purpose of Role

The purpose of this role is to execute successful customer deployments of Rehrig Pacific’s Vision technology solutions by owning the in-field delivery of implementation plans, installation readiness, and end-user enablement. This role is accountable for driving on-time, high-quality go-lives and for enabling customer adoption through training, change enablement, and post-deployment check-ins within the defined implementation scope. The role partners closely with Sales, Solutions Engineering, Technical Support, Category, and Development to ensure deployments reflect product intent and customer requirements—while using structured escalation to resolve risks that could impact customer experience.

Areas of Accountabilities

Implementation Planning & Field Execution

  • Execute implementation plans for Vision software and hardware that deliver a complete go-live aligned to contracted scope, timeline, and customer readiness.
  • Coordinate site readiness, installation activities, and customer scheduling to ensure safe, efficient field execution and minimal disruption to customer operations.
  • Identify and escalate deployment risks (technical, operational, timeline, stakeholder) to the appropriate owner (Sales, Technical Support, Solutions Engineering, or Product) to prevent customer impact.

Customer Enablement & Adoption (Within Implementation Scope)

  • Deliver role-based training and enablement that equips customer users and leaders to use Vision effectively at go-live and through initial stabilization.
  • Drive early adoption by reinforcing standard workflows, addressing usage barriers, and completing defined post-go-live check-ins.
  • Transition customers to the appropriate ongoing support pathway after stabilization (Support Services / Technical Support), ensuring clear hand-offs and documented customer context.

Customer Feedback Capture & Internal Coordination

  • Capture and synthesize customer feedback and field learnings into clear recommendations for improvements (process, training, documentation, product defects) and route to the correct team.
  • Collaborate with cross-functional partners (Technical Support, Solutions Engineering, Sales, Category, Development) to ensure consistent delivery standards and customer communication.

Operational Discipline & Documentation

  • Create, maintain, and improve implementation tools and documentation (questionnaires, checklists, internal guides, training materials) to improve repeatability and quality.
  • Maintain accurate implementation plans, task completion, and customer status updates in standard planning tools (e.g., Team Planner) to support forecasting and resource planning.
  • Produce customer-facing self-service content (e.g., product overviews, “how-to” materials) as part of improving adoption and reducing avoidable support needs.

Knowledge, Skills, and Experience

  • Bachelor’s degree preferred, or equivalent relevant work experience in engineering, development, or technical sales.
  • Demonstrated project/implementation management experience in customer-facing environments.
  • Strong analytical, communication, and facilitation skills; comfortable leading training for groups with varied backgrounds.
  • Technical aptitude with RFID, GPS, barcode, mobile/web applications, and databases.
  • Ability to work independently while meeting shared delivery commitments and escalating issues appropriately.
  • May require lifting/moving product and hardware (pallets, crates, RFID hardware) during installation activities.
  • Willingness to travel by airplane approximately 50% of the time.

Why Rehrig Pacific?

Rehrig Pacific is a leading manufacturer of integrated sustainable solutions for the supply chain and environmental waste industries with a diverse customer list of industry leaders. We provide end-to-end solutions including returnable plastic products, delivery lifts and sleds, technology to track those assets, and a service team to ensure their longevity. Our team is dedicated to the values, mission, and unique culture within our organization that celebrates our people. We believe in fostering an environment where employees can be their authentic selves and know that they are viewed as integral members of the Rehrig Pacific Family.

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