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Imac Coordinator Jobs (NOW HIRING)

Forhyre

Onsite Desktop Support Engineer

Plano, TX

... in coordinating them * Incident lifecycle management not limited to documenting work notes ... Track and report status of IMAC requests * Verify completion of IMACs * Enable end user / equipment ...

Forhyre

Onsite Desktop Support Engineer

New York, NY

... in coordinating them * Incident lifecycle management not limited to documenting work notes ... Track and report status of IMAC requests * Verify completion of IMACs * Enable end user / equipment ...

Forhyre

OH

... in coordinating them * Incident lifecycle management not limited to documenting work notes ... Track and report status of IMAC requests * Verify completion of IMACs * Enable end user / equipment ...

Semiconductor Components Industries, LLC

$123K/yr

... coordination, and implementing automation to streamline physical infrastructure management. The ... Automated DCIM updates following hardware installations, moves, additions, and changes (IMAC)

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ

... in coordinating them * Incident lifecycle management not limited to documenting work notes ... Track and report status of IMAC requests * Verify completion of IMACs * Enable end user / equipment ...

Forhyre

... in coordinating them * Incident lifecycle management not limited to documenting work notes ... Track and report status of IMAC requests * Verify completion of IMACs * Enable end user / equipment ...

Peraton

SITEC- PC Technician - Cannon AFB, NM

NM · On-site

$66K - $106K/yr

Provides IMAC services. * Coordinates with the Enterprise CSD, Site/Local Helpdesk, OEMS, Network, Server, Architecture, and/or Engineering and the requesting organization. * Conducts pre-install and ...

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Imac Coordinator information

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How much do imac coordinator jobs pay per year?

As of Sep 12, 2026, the average yearly pay for imac coordinator in the United States is $64,162.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $76,500.00 per year, depending on experience, location, and employer.

What is an IMAC Coordinator?

An IMAC (Install, Move, Add, Change) Coordinator is responsible for managing and overseeing IT hardware and software changes within an organization. They coordinate installations, relocations, upgrades, and modifications of IT equipment while ensuring minimal disruption to operations. Their role often involves working closely with IT teams, vendors, and end-users to track and complete service requests efficiently. Strong organizational skills and attention to detail are essential for this position.

What are the main responsibilities of an IMAC Coordinator on a daily basis?

An IMAC Coordinator is primarily responsible for overseeing the scheduling and execution of IT hardware installations, moves, additions, and changes (IMAC) across an organization. This includes coordinating with IT support teams, vendors, and employees to ensure all equipment requests are fulfilled efficiently and accurately. The role often involves updating asset management systems, tracking progress through ticketing platforms, and troubleshooting logistical issues that may arise during moves or installations. As an IMAC Coordinator, you'll play a key role in minimizing downtime and ensuring smooth transitions whenever IT equipment needs to be relocated or upgraded.

What are the key skills and qualifications needed to thrive in the IMAC Coordinator position, and why are they important?

To thrive as an IMAC Coordinator, you need a solid understanding of IT hardware, logistics coordination, and project management—often backed by experience in IT support or facility management. Familiarity with asset management systems, ticketing platforms like ServiceNow, and proficiency in Microsoft Office are typically required, with ITIL certification being a plus. Strong communication, problem-solving abilities, and organizational skills set top candidates apart in this role. These competencies are crucial for effectively managing hardware moves, additions, and changes while ensuring minimal disruption to business operations.

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Imac Coordinator jobs near you
Infographic showing various Imac Coordinator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $64,162 per year, or $30.8 per hour.

Onsite Desktop Support Engineer

Plano, TX

Forhyre
1 - 10 employees
Learn more about Forhyreexternal

Full-time

Re-posted 29 days ago

Key responsibilities

  • Provide onsite support by installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment such as PCs, printers, and scanners.

  • Troubleshoot and resolve hardware and software issues in person, escalate complex problems to higher-level teams or vendors, and document incident resolution.

  • Assist with IMAC requests, hardware imaging, deployment, data transfer, and equipment disposal, ensuring compliance with client policies.

Job description

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Note: 

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

This position may requires onsite presence and travel to project / client location/s
 

Responsibilities

  • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment
  • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance
  • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required
  • Monitoring queues for incidents or requests that require resolution
  • Escalate to L3 team /Vendors in case assistance is required to resolve any issue
  • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors
  • Prioritizing work based on the impact and urgency of the ticket
  • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss)
  • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them
  • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution
  • Fulfilment of Service Requests where necessary
  • Track and report status of IMAC requests
  • Verify completion of IMACs
  • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests
  • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations)
  • User Data Transfer on need basis
  • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners
  • Hardware imaging, deployment, and repair management services
  • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal
  • Steady State Asset Refresh (Does not include project activity of bulk device replacement)
  • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities
  • Replacement of consumables for network printers and reporting issues to the appropriate vendor
  • VIP Support (white glove service)
  • Inventory management and labelling of devices within Client office environment
  • Handling shipping and receiving requests for movement of end devices within Client office

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • No minimum qualification as long as you have experience