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As a key member of the ALC Team, this position is primarily responsible for ALC's integrated library system (ILS) and related system components, and serves as the point of contact for day-to-day operations and longer term projects relating to its use within a shared, multi-library consortium environment, ensuring reliable and effective services for participating libraries.

ESSENTIAL DUTIES
Oversees daily operation, administration, and support of ALC's ILS.
Assists users with training and operational difficulties and serves as a technical contact in working with vendors to resolve software issues, escalations, and service-related concerns.
Administers overall policies of the ILS, based on input from standing committees, Administrative Council, and the Executive Director.
Develops, prepares, analyzes, and distributes reports as requested by the Executive Director.
Participates in strategic planning for ALC.
Develops and leads new large-scale library automation projects.
Keeps up-to-date on technological advances in library automation and advises other team members and the Administrative Council as needed.
Assists with the configuration, maintenance, and support of discovery services, authentication systems, SIP services, and other third-party integrations associated with the ILS.
Assists with troubleshooting and analysis of network, workstation, server, and application issues that impact the operation of the ILS and related systems.
Functions as a member of the ALC team, cross-training other team members on key operations and systems.
Provides updates on project statuses to the ALC Executive Director and/or Administrative Council when requested or as necessary.
Is available to answer off-hours service calls on nights, weekends, and holidays on a rotating schedule or as needed.
Performs related duties and responsibilities as assigned.

QUALIFICATIONS
Knowledge Of:
Principles, practices and methods in the operation of a modern integrated library system.
Extensive skills in the use of relational databases and related technologies.
Principles of computer programming and reporting development.
Working knowledge of Perl and Shell scripting.
Basic operating system knowledge of Linux, Windows, and macOS environments.
Principles and methods of system integration, authentication services, and related technologies.

Skills and Abilities:
Function as a member of a dynamic team to deliver quality services and innovative technologies to member institutions.
Utilize and support ILS software, related system components, operating environments, and reporting tools.
Adapt to changing situations.
Express ideas effectively orally and in writing.
Think logically and solve problems quickly and correctly.
Learn new skills and share that knowledge with other team members to maximize the effectiveness of the organization.
Experience and Training Guidelines
Five years of experience in integrated library system administration, library technology support, or related aspects of system administration preferred.
Experience with an integrated library system, including configuration, reporting, administration, troubleshooting, and training.
Experience with SirsiDynix Symphony, SymphonyWeb, Enterprise, BlueCloud products, and related integrated solutions preferred.
Experience with scripting and automation tools, including Perl, Bash, shell scripting, or similar technologies preferred.
Graduation from an accredited college or university with a degree in Computer Science, Library and Information Science, Information Systems, or a related field preferred, or any combination of education and experience that provides the required knowledge, skills, and abilities.
Library experience, including cataloging or technical services experience, preferred.

PHYSICAL DEMANDS
Ability to sit, stand, walk, kneel, crouch, stoop, squat, twist, climb, and lift up to 30 pounds; ability to travel to member library sites; must have access to a motor vehicle and a valid driver's license.

ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions. As a current employee, it will be determined if you need an additional background check upon your hire.