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Ideo Design Jobs (NOW HIRING)

Request Technology, LLC

CX Strategist

Chicago, IL · Hybrid

$125K - $161K/yr

Coursework, certification, or applied experience in human-centered design (IDEO Design Thinking, Double Diamond, Stanford d.school, or equivalent) * Experience with ServiceNow Employee Center, ITSM ...

Gantri

VP of Design

San Leandro, CA

Apple, Nest, Sonos, Peloton, Airbnb, IDEO). * Strong systems thinking--able to scale design systems across form and function. * Demonstrated ability to build, lead, and grow high-performing design ...

Gantri

VP of Design

San Francisco, CA · On-site

Apple, Nest, Sonos, Peloton, Airbnb, IDEO). * Strong systems thinking-able to scale design systems across form and function. * Demonstrated ability to build, lead, and grow high-performing design ...

Qorali

Customer Experience Manager

Chicago, IL · On-site

Formal training or certification in Human-Centered Design, Design Thinking, Double Diamond, Stanford d.school, IDEO methodologies, or equivalent frameworks. * Experience establishing or contributing ...

New

Shared Context Lab

Founding Engineer

New York, NY · On-site

We are funded by leading VCs and are a startup-in-residence at the iconic design and innovation firm, IDEO. Founding Engineer To make this future possible, we're hiring our first engineer. What we're ...

Niyam IT, Inc.

UI/UX Designer

Ashburn, VA

Design Thinking certification (e.g., IDEO, Stanford, MIT, Cornell, or similar programs). * Experience designing for accessibility standards, including Section 508 compliance. * Background in ...

Omada Health

Senior Product Designer

Our Design Roots Omada was founded in 2011 out of IDEO, where our founders explored how human-centered design could be applied to chronic health challenges. What began as an internal project grounded ...

Niyam IT, Inc.

UI/UX Designer

Ashburn, VA · On-site

Design Thinking certification (e.g., IDEO, Stanford, MIT, Cornell, or similar programs). * Experience designing for accessibility standards, including Section 508 compliance. * Background in ...

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Ideo Design information

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How much do ideo design jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for ideo design in the United States is $27.99, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $31.73 per hour, depending on experience, location, and employer.

Does the company IDEO still exist?

IDEO is a well-known design and innovation consultancy that still exists and operates globally. It continues to work on product design, user experience, and innovation projects for various clients. The company is recognized for its human-centered design approach and creative problem-solving methods.

Does IDEO pay well?

IDEO design roles are generally considered competitive in terms of salary, reflecting the company's reputation for innovative work and design expertise. Compensation varies based on experience, role, and location, but employees often report salaries aligned with industry standards for design and innovation firms.

What is an IDEO designer?

An IDEO designer is a creative professional who works at IDEO, a global design and consulting firm known for its human-centered, design thinking approach. They collaborate with multidisciplinary teams to solve complex problems and innovate across products, services, and systems. IDEO designers often use empathy, rapid prototyping, and iterative testing to develop effective solutions for clients in various industries. Their roles can include industrial design, interaction design, graphic design, and more, depending on the project needs.

What are the key skills and qualifications needed to thrive as an IDEO Designer, and why are they important?

To thrive as an IDEO Designer, you need a strong background in human-centered design, problem-solving, and creative ideation, typically supported by a degree in design, engineering, or a related field. Familiarity with design thinking methodologies, prototyping tools like Sketch or Figma, and collaborative project management systems is important. Exceptional communication, teamwork, and empathy help designers understand user needs and effectively collaborate with multidisciplinary teams. These skills are vital for creating innovative, user-focused solutions that drive meaningful impact in diverse industries.

What is the difference between Ideo Design vs UX Designer?

AspectIdeo DesignUX Designer
CredentialsDesign degree, portfolio, creative skillsDesign or related degree, user research, prototyping skills
Work EnvironmentCreative agency, innovation labs, product teamsTech companies, agencies, product teams
Industry UsageDesign consultancy, innovation projectsDigital products, websites, apps

Ideo Design focuses on innovative product and service design within a creative and collaborative environment, often working on broad innovation projects. UX Designers specialize in enhancing user experience for digital products, emphasizing user research, interface design, and usability. While both roles require strong design skills, Ideo Design leans more toward strategic innovation, whereas UX Design concentrates on optimizing digital interactions.

How does an Ideo Design team typically collaborate on client projects, and what should I expect regarding teamwork and communication?

At Ideo, design work is highly collaborative and interdisciplinary. Teams are often composed of designers, researchers, engineers, and business strategists who work closely together through workshops, brainstorming sessions, and iterative prototyping. As a member, you’ll participate in open discussions, give and receive feedback, and contribute your expertise while learning from others. Effective communication and a willingness to embrace diverse perspectives are key to thriving in this fast-paced, creative environment.

How much do IDEO industrial designers make?

Industrial designers at IDEO typically earn between $70,000 and $120,000 annually, depending on experience and location. They often work with design software like Adobe Creative Suite and CAD tools, and may hold a bachelor's or master's degree in design or related fields.

What is the highest paying job in design?

Senior roles such as Creative Director or Design Director typically have the highest salaries in design, often exceeding six figures annually. These positions require extensive experience, leadership skills, and a strong portfolio, and they often oversee large teams or strategic projects.
More about Ideo Design jobs
What cities are hiring for Ideo Design jobs? Cities with the most Ideo Design job openings:
What states have the most Ideo Design jobs? States with the most job openings for Ideo Design jobs include:
What job categories do people searching Ideo Design jobs look for? The top searched job categories for Ideo Design jobs are:
Ideo Design jobs near you
Infographic showing various Ideo Design job openings in the United States as of June 2026, with employment types broken down into 75% Part Time, and 25% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $58,220 per year, or $28 per hour.
CX Strategist

CX Strategist

Request Technology, LLC

Chicago, IL • Hybrid

$125K - $161K/yr

Other

Posted 4 days ago

Job description

No SPONSORSHIP - NO OPT

LOCATION: CHICAGO or DALLAS

HYBRID 3 DAYS ONSITE

DURATION: 1 YEAR

Looking for a candidate with 2-4 years CX, UX research design. Proficiency with data tools survey platforms spreadsheets analysts. Power BI, dashboard tools

  • Conduct user interviews, contextual inquiry sessions, and surveys to understand how employees experience ETS services day-to-day
  • Apply human-centered design (HCD) methods including empathy mapping, affinity diagramming, and co-design facilitation
  • Support facilitation of journey mapping and service blueprint workshops, including preparation, documentation, synthesis, and follow-up
  • Develop artifacts including personas, journey maps, affinity diagrams, and experience summaries
  • Help design, deploy, and monitor feedback mechanisms across ETS touchpoints
  • Maintain listening post data, ensuring responses are tracked and flagged for review
  • Analyze incoming feedback on a regular cadence, identifying emerging themes to surface to the Senior CX Strategist

Dashboards and Reporting

  • Support maintenance and evolution of CX dashboards, pulling data, updating visualizations, and preparing summaries
  • Create clear, accessible presentations and reports translating data into actionable stories for technical and non-technical audiences

Action Planning and Jira/Kanban Coordination

  • Maintain and groom CX-related backlog items in Jira, writing tickets, tracking status, flagging blockers, and following up on open items
  • Support coordination of CX improvement sprints or Kanban lanes, helping the team maintain visibility and momentum
  • Document meeting outcomes, decisions, and next steps to ensure continuity across CX workstreams

Technology and Service Awareness

  • Develop working knowledge of ETS s technology stack and service catalog to contextualize employee feedback
  • Flag experience risks or usability concerns observed during research related to technical changes, system migrations, or new tool rollouts
  • Maintain active awareness of how AI and automation are changing internal service delivery
  • EXPERIENCE REQUIRED
  • 2 to 4 years of experience in CX, UX research, service design, or a related field
  • Foundational knowledge of human-centered design (HCD) principles with ability to conduct empathy-based research and synthesize findings into actionable insights
  • Experience facilitating or supporting workshops and qualitative research sessions
  • Strong written and visual communication skills with ability to synthesize complex information into clear, compelling artifacts
  • Proficiency with data tools: survey platforms, spreadsheet analysis, and basic dashboard tools (Excel, Google Sheets, Tableau, Power BI, or similar)
  • Organized and detail-oriented with ability to manage multiple workstreams and keep tracking systems current
  • Collaborative working style and demonstrated interest in technology and how people use it
  • Familiarity with journey mapping or service design tools (Miro, Mural, FigJam, Figma, Lucidchart, UXPressia, or similar)
  • Coursework, certification, or applied experience in human-centered design (IDEO Design Thinking, Double Diamond, Stanford d.school, or equivalent)
  • Experience with ServiceNow Employee Center, ITSM surveys, and feedback capture; Qualtrics or SurveyMonkey survey design
  • Exposure to ITSM environments, Help Desk workflows, or internal IT support contexts
  • Experience using Jira, Jira Service Management, or similar Agile/Kanban project management tools
  • Experience with Tableau, Power BI, or ServiceNow Performance Analytics dashboards
  • Familiarity with Confluence for documentation and knowledge management
  • Interest in AI and automation and how they shape the design of internal services

Apply