Ict Support Engineer Jobs (NOW HIRING)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As an ICT Design Engineer, you will be part of a global engineering team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, Security, and Control Engineers.
At AWS, we're revolutionizing the design of critical communications pathways, spaces, and cabling within our data centers. We're looking for innovative people who can continue raising the bar for our ICT design, accelerating our time to market, and who have a desire for professional growth and continuous learning.
In this role, you'll work with engineers and managers company-wide to develop solutions for the physical layer. Your responsibilities will include developing pathway, space, and cabling designs, along with specifications for construction and permitting. Additionally, you'll engage with industry suppliers and manufacturers to define product requirements and explore emerging technologies.
This role offers a chance to apply and expand your expertise in a innovative and collaborative environment, where your contributions directly impact AWS and its customers. Join us in shaping the future of ICT design at AWS.
Key job responsibilities
- Ensure timely delivery of scalable fiber optic & copper plant designs and specifications.
- Review and approve of ICT pathway, cabling and equipment submittals.
- Identify and respond to risks and high-priority issues rapidly and effectively.
- Support new technology and design activities that improve infrastructure quality, reduce cost and installation time.
- Travel 20+% to review projects and coordinate with onsite personnel and contractors at AWS' Data Centers.
- Have fun and offer creative, out of the box solutions.
About the team
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- Experience researching new designs, technologies, and construction methods of data center equipment and facilities
- Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)
- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities
- 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.), or 2+ years of relevant work in a data center or other critical environment experience
- 2+ years of experience developing design documentation (plans, specifications, etc.) for construction and/or permitting.
- 2+ years of working experience with fiber optic components, cabling, and interconnect products, technologies, and standards
PREFERRED QUALIFICATIONS
- Professional Engineer License
- Experience with building codes and regulations for your region
- Experience carrying design concepts through exploration, development, and into deployment or mass production
- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents
- Experience with AutoCAD, Revit, Bluebeam, and MS Office Suite
- BICSI RCDD Certification or internationally recognized equivalent (e.g. CDCDP, DCDC, etc.)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, OH, COLUMBUS - 116,800.00 - 160,000.00 USD annually
USA, TX, Austin - 116,800.00 - 160,000.00 USD annually
USA, VA, Herndon - 116,800.00 - 160,000.00 USD annually
USA, WA, Seattle - 116,800.00 - 160,000.00 USD annually