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Icqa Associate Jobs in Ohio (NOW HIRING)

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Icqa Associate information

What is an ICQA associate?

ICQA Associates, which stands for Inventory Control and Quality Assurance Associates, are employees who work in warehouses or fulfillment centers to ensure inventory accuracy and maintain quality standards. Their primary responsibilities include performing inventory counts, investigating discrepancies, processing damaged goods, and helping to improve inventory control procedures. They use handheld scanners and warehouse management systems to track inventory and support operational efficiency. This role is critical for minimizing inventory losses and ensuring customers receive the correct products.

What are the key skills and qualifications needed to thrive as an ICQA associate, and why are they important?

To thrive as an ICQA Associate, you need strong attention to detail, basic math and computer skills, and a high school diploma or equivalent. Familiarity with inventory management systems, barcode scanners, and warehouse software like SAP or Warehouse Management Systems (WMS) is typically required. Excellent problem-solving abilities, communication skills, and the ability to work efficiently in a team-oriented, fast-paced environment help individuals stand out in this role. These skills are crucial for ensuring inventory accuracy, minimizing errors, and supporting smooth warehouse operations.

What are some common challenges faced by an ICQA associate and how can they be managed?

ICQA Associates often face challenges such as maintaining high accuracy in inventory counts, meeting productivity targets, and adapting to rapidly changing workflows within the warehouse environment. To manage these challenges, it is important to develop strong attention to detail, communicate effectively with team members and supervisors, and stay organized during audits and cycle counts. Utilizing available technology and following standard operating procedures can also help minimize errors and ensure smooth operations.

What job categories do people searching Icqa Associate jobs in Ohio look for?

The top searched job categories for Icqa Associate jobs in Ohio are:

What cities in Ohio are hiring for Icqa Associate jobs?

Cities in Ohio with the most Icqa Associate job openings:

Infographic showing various Icqa Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

ICQA Associate, Columbus - Full Time

Macy's

Columbus, OH

$18.40 - $27.21/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 859 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores


Job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. 

Job Overview

Macy’s Cycle count processors perform all functions related to scanning and verifying the accuracy of and reconciling of inventory.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.  Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

  • Merchandise discounts 
  • Performance-based incentives 
  • Annual merit review 
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

  • Set up all cycle counts in the system. Assign aisles and monitor progress of Aisle Inventories.
  • Physically count, move boxes and use lifts to accurately perform cycle counts.
  • Reassign aisles which need to be completed.
  • Research and reconcile all shortages and overages.
  • Monitor and reconcile NIL report and research unlocated stock.
  • Operate powered equipment as assigned by Manager or Supervisor.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who You Are

  • Candidates with a High School Diploma or equivalent are encouraged to apply 
  • No experience required
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Ability to read, understand and interpret employment policies, instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals in English
  • Resourceful self-starter, works well independently as well as part of a team
  • Must be proficient in the use of computers and handheld technology
  • Ability to work a flexible schedule, including day, evening, weekends, and/or holidays

Essential Physical Requirements You Will Perform

  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision
  • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
  • Frequently lift/move up to 50lbs.

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. 

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

WAREHOUSE00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.


What Macy's employees say

Pay

Benefits

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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US