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Icentrix Jobs in Boston, MA (NOW HIRING)

Lifeworks, Inc.

Case Manager (363)

Norwood, MA

$48K/hr

Provide support through case management (electronic (Icentrix) and physical case records). * Writing and implementing Individual Support Plans (ISP) and completing all documentation. * Monthly and ...

Lifeworks, Inc.

Case Manager (866)

Westwood, MA · On-site

$50K/hr

Provide support through case management (electronic (Icentrix) and physical case records). * Writing and implementing Individual Support Plans (ISP) and completing all documentation. * Monthly and ...

Lifeworks, Inc.

Case Manager (825)

Westwood, MA

$50K/hr

Provide support through case management (electronic (Icentrix) and physical case records). * Writing and implementing Individual Support Plans (ISP) and completing all documentation. * Monthly and ...

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Icentrix information

What are some common challenges faced by professionals working at Icentrix, and how can applicants prepare to overcome them?

At Icentrix, professionals often work with dynamic client requirements and rapidly evolving technologies, which can present challenges in staying current and efficiently managing project timelines. Applicants should be prepared to adapt quickly, communicate proactively with both clients and internal teams, and maintain a strong focus on continuous learning. Building skills in project management and familiarizing yourself with the latest CRM and data analytics tools used by Icentrix can help you succeed in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Customer Experience Specialist at Icentrix, and why are they important?

To thrive as a Customer Experience Specialist at Icentrix, you need strong communication skills, problem-solving abilities, and a background in customer service or related fields. Familiarity with CRM systems, help desk software, and data analytics tools is commonly required. High emotional intelligence, patience, and a proactive attitude are standout soft skills in this role. These skills are crucial for effectively addressing customer needs, ensuring satisfaction, and driving positive business outcomes.

What is an Icentrix and what do they do?

Icentrix is not a widely recognized job title, but it is the name of a company that provides customer engagement and call center solutions. Employees at Icentrix typically work in roles related to customer service, software development, technical support, or sales, helping organizations improve their contact center operations. They may be involved in implementing software, supporting clients, and optimizing customer interactions through technology. If you are referring to a specific role at Icentrix, it's best to check the company's job postings or official website for detailed descriptions.

What is the difference between Icentrix vs Medical Billing Specialist?

AspectIcentrixMedical Billing Specialist
Required CredentialsHigh school diploma, certification in medical billing or coding preferredHigh school diploma, certification in medical billing or coding often required
Work EnvironmentHealthcare offices, billing companies, remote optionsHospitals, clinics, private practices, remote work possible
Industry UsageUsed by healthcare providers and billing companiesCommonly employed in healthcare facilities and billing firms
Job FocusData entry, claims processing, billing accuracySubmitting claims, follow-up, payment posting

Both Icentrix and Medical Billing Specialists work within healthcare billing, requiring similar certifications and environments. Icentrix often refers to a specific company or platform providing billing services, while Medical Billing Specialist is a general job title across the industry. Understanding these differences helps job seekers target the right roles and employers.

What are popular job titles related to Icentrix jobs in Boston, MA? For Icentrix jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Icentrix jobs in Boston, MA look for? The top searched job categories for Icentrix jobs in Boston, MA are:
Icentrix jobs near you
Infographic showing various Icentrix job openings in Boston, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Day Habilitation Program Manager

Day Habilitation Program Manager

Attleboro Enterprises, Inc

Mansfield, MA

$75K - $80K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Attleboro Enterprises, Inc. serves the residential and day program needs of adult individuals with developmental disabilities. AEI also provides vocational rehabilitative needs in Southeastern, MA. and post-school transition planning for students in special education programs
We are now accepting applications for a Day Habilitation Program Manager. This position will be responsible for the day-to-day operations of the day habilitation program located in Mansfield, MA.
Responsibilities:
  • Assist Director of Day Programs in hiring, orientation and supervision of program staff members.
  • Assist in planning, implementing, and managing program budget.
  • Manage the admissions and discharge of program participants.
  • Ensure filing of prior authorization forms within established timelines.
  • Participation in inter-disciplinary team meetings.
  • Establish and manage the affiliations with outside service providers to ensure participant access to needed medical, therapeutic and clinical services.
  • Maximize participant growth potential through external resource allocations.
Qualifications:
  • Four-year degree in related field.
  • Five years’ experience in health care management, with at least two years in a supervisory role.
  • Knowledge of iCentrix, HCSIS, and Microsoft Office preferred.
  • Excellent organizational and interpersonal skills.
  • Ability to work independently with minimal direct supervision.
  • Excellent oral and written communication skills.
This position is 40 hours per week, Monday through Friday. Hours are 7:30 a.m. to 3:30 p.m. Hours may change to accommodate the Day Hab program needs.
Starting salary is $80K.
This position is eligible for AEI's benefits package including medical, dental, vision, Long Term/Short Term Disability and Life Insurance, 401K, PTO, Sick Time and Holidays.
Attleboro Enterprises is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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