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$17.5K

$83.6K

$188K

How much do ice data services jobs pay per year?

As of Sep 1, 2026, the average yearly pay for ice data services in the United States is $83,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What is Ice Data Services?

ICE Data Services is a division of Intercontinental Exchange (ICE) that provides comprehensive financial market data, analytics, and related services to financial institutions, traders, and investors worldwide. Their offerings include real-time and historical data on equities, fixed income, commodities, derivatives, and foreign exchange markets. ICE Data Services also delivers pricing, valuation, reference data, and risk management tools, helping clients make informed investment and trading decisions. The service is widely used by banks, asset managers, and other financial professionals to support compliance, research, and operational needs.

How does working at Ice Data Services typically involve collaboration with other teams or departments?

At ICE Data Services, professionals often collaborate closely with teams such as technology, product development, sales, and client support to deliver accurate and timely market data solutions. This cross-functional teamwork is essential for ensuring that data products meet client needs and regulatory requirements. Employees regularly participate in project meetings, product launches, and troubleshooting sessions, where clear communication and a willingness to share expertise are highly valued. This collaborative environment not only enhances service quality but also provides opportunities to learn from colleagues across different disciplines.

What are the key skills and qualifications needed to thrive as an Ice Data Services professional, and why are they important?

To thrive at Ice Data Services, you need strong analytical skills, a solid background in finance or data science, and typically a relevant degree such as finance, economics, or computer science. Familiarity with financial data platforms, market data feeds, and proficiency in tools like Excel, SQL, or Python are commonly required, along with knowledge of industry-specific certifications such as CFA or FRM. Excellent attention to detail, communication skills, and the ability to manage multiple tasks make professionals stand out in this field. These skills ensure accurate data delivery, effective client solutions, and high performance in the fast-paced financial information industry.

What is the difference between Ice Data Services vs Data Analyst?

AspectIce Data ServicesData Analyst
Required CredentialsBachelor's degree, industry certifications (e.g., CFA, FRM)Bachelor's or master's in data science, statistics, or related fields
Work EnvironmentFinancial services, data providers, trading platformsVarious industries including finance, marketing, healthcare
Employer & Industry UsageFinancial institutions, commodity markets, data vendorsCorporations, consulting firms, government agencies
Common Search & Comparison IntentUnderstanding roles in financial data servicesCareer options, job responsibilities, skills required

Ice Data Services primarily provides financial data and analytics to support trading and investment decisions within the financial industry. Data Analysts interpret data to inform business strategies across various sectors. While both roles involve working with data, Ice Data Services focuses on data provision and financial markets, whereas Data Analysts focus on analyzing data to generate insights for diverse industries.

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Ice Data Services jobs near you
Infographic showing various Ice Data Services job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,595 per year, or $40.2 per hour.

Client Support Specialist II - Data Services

Atlanta, GA • On-site

Intercontinental Exchange Holdings, Inc.
Finance and Insurance • 5 - 10K employees
Learn more about Intercontinental Exchange Holdings, Inc.external

Other

This job post has expired today. Applications are no longer accepted.

Job description

Client Support Specialist Ii

ICE Data Services is looking for a dynamic Client Support Specialist II to join our team. The position is an integral part of our front-line support team focused on real-time market data products. The ideal candidate will have a mix of strong technical skills and client facing experience.

Responsibilities

  • Provide exceptional overall client experience to clients using time-sensitive, mission critical applications
  • Research, diagnose and respond to client inquiries in an expeditious, thorough and professional manner. This includes both reactive as well as proactive customer support
  • Thoroughly diagnose technical problems and communicate solutions to customers
  • Demonstrate a strong sense of ownership for customer issues, show empathy, and keep the customer informed on the status of all open requests
  • Gain a deep understanding of ICE Data Services market data products, architecture, and customer base.
  • Work closely with product, development, and QA to serve as the voice of the customer internally and drive resolution of issues
  • Identify trends to address with the client or internally to improve client experience and workflow
  • Strong aptitude to troubleshoot and solve problems
  • Strong customer facing communication skills (written and verbal)
  • Ability to multitask and pay attention to details

Knowledge and Experience

  • Bachelor's degree
  • 3+ years of experience in a client facing role is desirable although a strong candidate with lesser experience will be considered
  • Client service excellence, with a focus on being helpful, reliable, responsive, proactive, friendly, and professional
  • Strong customer facing communication skills
  • Strong aptitude to troubleshoot and solve problems
  • Understanding of networks and a thorough understanding of core computing concepts (CPU's, memory, I/O, etc.)
  • Knowledge of Unix, Unix power tools, Unix scripting (proficiency of 7+ on a scale of 10) is desirable
  • Exposure to front office trading/market data environments, ideally in a client/business facing role is desirable
  • Knowledge of financial markets and associated terminology is beneficial

Schedule

This role requires in-office 5 days per week.

Apply