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Ice Agent Jobs (NOW HIRING)

Front Desk Agent

Koloa, HI · On-site

$23.49/hr

As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc ...

Front Desk Agent

Kapolei, HI · On-site

$34.18/hr

As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc ...

$34.18/hr

As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

Front Desk Agent

Escondido, CA · On-site

$24.50/hr

As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc ...

$24.50/hr

As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

Front Desk Agent

Kapolei, HI · On-site

$34.18/hr

As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

Front Desk Agent

Koloa, HI · On-site

$23.49/hr

As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc ...

Front Desk Agent

Centre, AL · On-site

$24.74/hr

As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc ...

Front Desk Agent

Tempe, AZ · On-site

$19.10/hr

As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc ...

Front Desk Agent

Honolulu, HI · On-site

$24.75/hr

As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc ...

Front Desk Agent

Honolulu, HI · On-site

$24.74/hr

As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc ...

Front Desk Agent

Centre, AL · On-site

$24.74/hr

As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc ...

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Ice Agent information

See salary details

$14

$30

$39

How much do ice agent jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for ice agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ICE Agent, and why are they important?

To thrive as an ICE Agent, you need a background in law enforcement, criminal justice, or a related field, usually supported by a bachelor’s degree and successful completion of federal training programs. Proficiency in investigative techniques, firearms handling, and the use of law enforcement databases and communication systems is critical. Strong interpersonal skills, ethical judgment, and resilience under pressure help agents manage complex situations and interact effectively with diverse populations. These skills and qualities are essential for enforcing immigration laws, conducting investigations, and ensuring public safety in challenging environments.

What are some typical challenges ICE Agents face in the field, and how are they supported in managing these situations?

ICE Agents often encounter complex situations such as language barriers, rapidly changing environments, and high-stress encounters during enforcement operations. To help manage these challenges, agents regularly participate in specialized training, have access to supportive team structures, and utilize advanced technology and communication tools. Ongoing collaboration with local law enforcement and legal teams also ensures agents receive guidance and backup when needed. The agency emphasizes situational awareness and procedural safety to promote both effective operations and agent well-being.

What are ICE agents and what do they do?

ICE agents are law enforcement officers who work for the U.S. Immigration and Customs Enforcement agency. Their primary responsibilities include enforcing immigration laws, investigating customs violations, and preventing illegal movement of people and goods into and out of the United States. ICE agents can work in areas such as immigration enforcement, homeland security investigations, and detention and removal operations. Their duties often involve conducting investigations, making arrests, and collaborating with other federal, state, and local agencies.

What is the difference between Ice Agent vs Customs Officer?

AspectIce AgentCustoms Officer
Required CredentialsHigh school diploma, background checks, sometimes security or law enforcement trainingHigh school diploma or equivalent, law enforcement or customs training, background checks
Work EnvironmentBorder crossings, airports, shipping ports, often outdoors or in secure facilitiesBorder checkpoints, ports, airports, government offices, often outdoors or in secure areas
Employer & Industry UsageU.S. Immigration and Customs Enforcement, law enforcement agenciesU.S. Customs and Border Protection, federal government agencies

Both Ice Agents and Customs Officers work in border security and law enforcement, often in similar environments like ports and border crossings. While their roles overlap in immigration enforcement, Ice Agents focus more on immigration violations and criminal investigations related to immigration, whereas Customs Officers primarily handle customs inspections, tariffs, and preventing illegal goods from entering the country.

More about Ice Agent jobs
What cities are hiring for Ice Agent jobs? Cities with the most Ice Agent job openings:
What states have the most Ice Agent jobs? States with the most job openings for Ice Agent jobs include:
Infographic showing various Ice Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.
Front Desk Agent

Front Desk Agent

Marriott Vacations Worldwide

Fort Lauderdale, FL • On-site

$18.65/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Marriott Vacations Worldwide rating

7.4

Company rating: 7.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

3rd of 21 rated holiday rentals


Job description

Guest Services Agent

Hourly Rate: $18.65

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Shift: 1st/2nd; must be available weekends and holidays

Where great benefits lead to a life fulfilled.

Competitive Pay

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

Benefit Eligibility will vary by position

Site Specific Perks

Free on-site parking with beach access

Complimentary work shoes twice a year

Discount on Food & Beverage outlet meals

Hats, sunscreen, and t-shirts for outdoor roles, as needed

Jackets provided upon request

Quarterly celebrations, Associate Appreciation Week, and Housekeeping Appreciation Week

As a Guest Services Agent, a typical day will include:

Checks owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.

Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.

Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)

Follows up with owners/guests to ensure their requests or problems have been met to their satisfaction.

Answers telephone calls and routes calls to the proper department as applicable.

May be asked to assist with bellman and runner duties depending on facility or location.

Guest Experience and Company Standards

Welcome and greet guests and anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To become a Guest Services Agent at MVW:

Available to work various shifts, holidays, and both weekend days.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Lift/Carry/Push/Pull items that weigh up to 25lbs without assistance.

Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Specific job duties may differ by property, size of team, or facility.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


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