ZipRecruiter

Log In

1

Ice Agent Jobs (NOW HIRING)

HYATT Hotels

Front Desk Agent

San Antonio, TX

$17.60/hr

Guest Services Agent Full-Time Hourly Rate: $17.60 Are you looking for a place where meaningful ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

HV Global Group, Inc.

Front Desk Agent

San Antonio, TX

$17.60/hr

As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

Marriott Vacations Worldwide

$20.65/hr

As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

HV Global Group, Inc.

Front Desk Agent

San Antonio, TX · On-site

$17.60/hr

As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

Marriott Vacations Worldwide

Front Desk Agent

Springs, PA · On-site

$20.65/hr

As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

next page

Showing results 1-20

People also search for

All JobsIce Agent Jobs

Ice Agent information

See salary details

$14

$30

$39

How much do ice agent jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for ice agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ICE Agent, and why are they important?

To thrive as an ICE Agent, you need a background in law enforcement, criminal justice, or a related field, usually supported by a bachelor’s degree and successful completion of federal training programs. Proficiency in investigative techniques, firearms handling, and the use of law enforcement databases and communication systems is critical. Strong interpersonal skills, ethical judgment, and resilience under pressure help agents manage complex situations and interact effectively with diverse populations. These skills and qualities are essential for enforcing immigration laws, conducting investigations, and ensuring public safety in challenging environments.

What are some typical challenges ICE Agents face in the field, and how are they supported in managing these situations?

ICE Agents often encounter complex situations such as language barriers, rapidly changing environments, and high-stress encounters during enforcement operations. To help manage these challenges, agents regularly participate in specialized training, have access to supportive team structures, and utilize advanced technology and communication tools. Ongoing collaboration with local law enforcement and legal teams also ensures agents receive guidance and backup when needed. The agency emphasizes situational awareness and procedural safety to promote both effective operations and agent well-being.

What are ICE agents and what do they do?

ICE agents are law enforcement officers who work for the U.S. Immigration and Customs Enforcement agency. Their primary responsibilities include enforcing immigration laws, investigating customs violations, and preventing illegal movement of people and goods into and out of the United States. ICE agents can work in areas such as immigration enforcement, homeland security investigations, and detention and removal operations. Their duties often involve conducting investigations, making arrests, and collaborating with other federal, state, and local agencies.

What is the difference between Ice Agent vs Customs Officer?

AspectIce AgentCustoms Officer
Required CredentialsHigh school diploma, background checks, sometimes security or law enforcement trainingHigh school diploma or equivalent, law enforcement or customs training, background checks
Work EnvironmentBorder crossings, airports, shipping ports, often outdoors or in secure facilitiesBorder checkpoints, ports, airports, government offices, often outdoors or in secure areas
Employer & Industry UsageU.S. Immigration and Customs Enforcement, law enforcement agenciesU.S. Customs and Border Protection, federal government agencies

Both Ice Agents and Customs Officers work in border security and law enforcement, often in similar environments like ports and border crossings. While their roles overlap in immigration enforcement, Ice Agents focus more on immigration violations and criminal investigations related to immigration, whereas Customs Officers primarily handle customs inspections, tariffs, and preventing illegal goods from entering the country.

More about Ice Agent jobs
What cities are hiring for Ice Agent jobs? Cities with the most Ice Agent job openings:
What states have the most Ice Agent jobs? States with the most job openings for Ice Agent jobs include:
What job categories do people searching Ice Agent jobs look for? The top searched job categories for Ice Agent jobs are:
Ice Agent jobs near you
Infographic showing various Ice Agent job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.
Front Desk Agent

Front Desk Agent

HYATT Hotels

San Antonio, TX

$17.60/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

21st of 105 rated hotels

Job description

Guest Services Agent

Full-Time Hourly Rate: $17.60

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Part Time Position

1st and 2nd Shift

Weekends and Holiday Required

Where great benefits lead to a life fulfilled.

  • Competitive Pay
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
  • *Benefit Eligibility will vary by position

As a Guest Services Agent, a typical day will include:

  • Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
  • Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
  • Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
  • Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
  • Answers telephone calls and routes calls to the proper department as applicable.
  • May be asked to assist with bellman and runner duties depending on facility or location.

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

To Become a Guest Services Agent at HVC:

  • Available to work various shifts, holidays, and both weekend days.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
  • Specific job duties may differ by property, size of team, or facility.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

What Hyatt Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hyatt logo

About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

View All Hyatt Jobs

Apply