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Ice Agent Jobs (NOW HIRING)

In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons ...

In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons ...

In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons ...

In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons ...

Front Desk Agent

Park City, UT · On-site

$15 - $18.75/hr

Guest Services Agent Are you looking for a place where meaningful moments are made together? At ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons ...

Front Desk Agent

Lahaina, HI

$14.75 - $18.75/hr

Guest Services Agent Are you looking for a place where meaningful moments are made together? At ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

Front Desk Agent

Sedona, AZ · On-site

$22.35/hr

Guest Services Agent Full-Time Hourly Rate: $22.35 Are you looking for a place where meaningful ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

Seasonal Guest Services Agent Full-Time Hourly Rate: $20.65 Part Time, Seasonal 1st and 2nd Shift ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

Front Desk Agent

Sedona, AZ

$13.75 - $17.25/hr

Guest Services Agent At Hyatt Vacation Club (HVC) Are you looking for a place where meaningful ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

Guest Services Agent Full-Time Hourly Rate: $22.35 Are you looking for a place where meaningful ... Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.

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Ice Agent information

See salary details

$14

$30

$39

How much do ice agent jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for ice agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ICE Agent, and why are they important?

To thrive as an ICE Agent, you need a background in law enforcement, criminal justice, or a related field, usually supported by a bachelor’s degree and successful completion of federal training programs. Proficiency in investigative techniques, firearms handling, and the use of law enforcement databases and communication systems is critical. Strong interpersonal skills, ethical judgment, and resilience under pressure help agents manage complex situations and interact effectively with diverse populations. These skills and qualities are essential for enforcing immigration laws, conducting investigations, and ensuring public safety in challenging environments.

What are some typical challenges ICE Agents face in the field, and how are they supported in managing these situations?

ICE Agents often encounter complex situations such as language barriers, rapidly changing environments, and high-stress encounters during enforcement operations. To help manage these challenges, agents regularly participate in specialized training, have access to supportive team structures, and utilize advanced technology and communication tools. Ongoing collaboration with local law enforcement and legal teams also ensures agents receive guidance and backup when needed. The agency emphasizes situational awareness and procedural safety to promote both effective operations and agent well-being.

What are ICE agents and what do they do?

ICE agents are law enforcement officers who work for the U.S. Immigration and Customs Enforcement agency. Their primary responsibilities include enforcing immigration laws, investigating customs violations, and preventing illegal movement of people and goods into and out of the United States. ICE agents can work in areas such as immigration enforcement, homeland security investigations, and detention and removal operations. Their duties often involve conducting investigations, making arrests, and collaborating with other federal, state, and local agencies.

What is the difference between Ice Agent vs Customs Officer?

AspectIce AgentCustoms Officer
Required CredentialsHigh school diploma, background checks, sometimes security or law enforcement trainingHigh school diploma or equivalent, law enforcement or customs training, background checks
Work EnvironmentBorder crossings, airports, shipping ports, often outdoors or in secure facilitiesBorder checkpoints, ports, airports, government offices, often outdoors or in secure areas
Employer & Industry UsageU.S. Immigration and Customs Enforcement, law enforcement agenciesU.S. Customs and Border Protection, federal government agencies

Both Ice Agents and Customs Officers work in border security and law enforcement, often in similar environments like ports and border crossings. While their roles overlap in immigration enforcement, Ice Agents focus more on immigration violations and criminal investigations related to immigration, whereas Customs Officers primarily handle customs inspections, tariffs, and preventing illegal goods from entering the country.

More about Ice Agent jobs
What cities are hiring for Ice Agent jobs? Cities with the most Ice Agent job openings:
What states have the most Ice Agent jobs? States with the most job openings for Ice Agent jobs include:
Infographic showing various Ice Agent job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.
Service Ambassador

$18/hr

Other

Posted 18 days ago


Museum Of Ice Cream rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 19 rated visitor attractions


Job description

About Us

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

The Flavor Profile

A Service Ambassador thrives in supporting operational excellence across back of house, food and beverage service areas, programming, events and other key areas of guest service support at Museum of Ice Cream. This role focuses on ensuring efficiency, maintaining standards, as well as providing seamless service and support for daily operations. You are passionate about hospitality and love creating memorable moments through friendly service and efficient operations, all while maintaining the highest level of guest interaction and brand standards.

Your Day-to-Day:
  • Service Excellence:  Provide outstanding service by interacting with guests and team members, offering personalized support throughout the museum.
  • Facilities Maintenance: Follow all food handling, cleanliness and sanitation guidelines, ensuring that all museum areas meet safety and brand standards.
  • Food Preparation: Organize supplies and prepare food and beverage (F&B) components to enhance the guest experience & support museum operations.
  • Ice Cream & Treat Delivery: Efficiently serve ice cream and treats to guests as needed, maintaining high standards of presentation, safety and cleanliness.
  • Set-Up & Close Down: Set up and maintain guest-facing areas, ensuring all stations, spaces, and exhibits are stocked, clean, and organized.
  • Event & VIP Setup: Assist with setting up for special events and VIP experiences, ensuring high-profile guests receive exceptional and personalized service.
  • Perform Other Duties: Perform other duties as assigned by management.
  • Cross-Training Potential: Opportunity to be cross-trained in Show Team functions, allowing you to contribute to interactive guest experiences and performances as needed.

Pay: Starting at $18 per hour

Requirements

Necessities

  • 18 years or older
  • Open availability, including weekends (Sunday), and closing shifts
  • Standing and walking on your feet for extended periods of time
  • Teamwork and ability to effectively function in a high energy environment
  • Bend/lift heavy objects of up to 40 pounds

Nice to Haves:

  • Experience in customer service, janitorial service, retail, or food prep service, within a high-volume environment
  • Entry level food preparation and inventory experience
  • Food Handler or ServeSafe certification preferred (we provide while on the job)
  • Prior experience in facilities, maintenance or sanitation
  • Guest-facing customer service or hospitality experience

Benefits

The Good Stuff:

  • Competitive pay and performance bonus
  • Employee Assistance Program (EAP)
  • Employee of the month program 
  • Break room snacks and unlimited ice cream
  • Ability to grow within the company
  • Annual performance review and bonus
  • Team outings
  • Annual team celebration, Pinkball ("pink-tie" themed and you can bring a date!)
  • Free entry for self at any MOIC location
  • 4 free museum tickets per quarter (16 per year) for friends and family + discounts on additional tickets
  • 50% off retail products
  • Flex Day: A sweet bonus day off to pause, play, or rest - whatever fills your cone.

Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.