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It Support Technician Jobs in Springfield, VA (NOW HIRING)

ICES

IT Support Technician

Springfield, VA · On-site

$22.50 - $31/hr

Intelligence Consulting Enterprise Solutions, INC. is looking for an IT Support Technician Description: Join ICES on a new contract impacting national security IT Support Technician. This position is ...

dancker

IT Support Technician

Capitol Heights, MD · On-site

$60K - $80K/yr

The IT Support Technician will serve as the first point of contact for end users, helping troubleshoot and resolve issues both remotely and in person while maintaining a high level of customer ...

dancker

IT Support Technician

Capitol Heights, MD · On-site

$60K - $80K/yr

The IT Support Technician will serve as the first point of contact for end users, helping troubleshoot and resolve issues both remotely and in person while maintaining a high level of customer ...

dancker

IT Support Technician

Capitol Heights, MD · On-site

$60K - $80K/yr

The IT Support Technician will serve as the first point of contact for end users, helping troubleshoot and resolve issues both remotely and in person while maintaining a high level of customer ...

ICES, Inc.

IT Support Technician 2025-ACA-804

Springfield, VA · On-site

$22.50 - $30.75/hr

Intelligence Consulting Enterprise Solutions, INC. is looking for an IT Support Technician Description: Join ICES on a new contract impacting national security IT Support Technician. This position is ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$22 - $30.25/hr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR

IT Support Technician

Chantilly, VA

$22 - $30.25/hr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR

IT Support Technician

Chantilly, VA

$22 - $30.25/hr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$22 - $30.25/hr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR

IT Support Technician

Chantilly, VA · On-site

$22 - $30.25/hr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

VG Systems LLC

IT Support Technician I

Fairfax, VA · On-site

$20/hr

IT Support Technician VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and ...

Leidos

IT Support Technician

Washington, DC

$24.25 - $33.50/hr

The IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This ...

Navstar

Enterprise IT Support Technician

Mclean, VA · On-site

$22 - $30.25/hr

Enterprise It Support Technician MANTECH seeks a motivated, career-oriented, and customer-focused Enterprise IT Support Technician to join our team in McLean, VA, with occasional travel to Chantilly.

New

Navstar

Enterprise IT Support Technician

Chantilly, VA · On-site

$22 - $30.25/hr

Enterprise It Support Technician MANTECH seeks a motivated, career-oriented, and customer-focused Enterprise IT Support Technician to join our team in McLean, VA, with occasional travel to Chantilly.

New

ManTech

Enterprise IT Support Technician

Mclean, VA · On-site

$22 - $30.25/hr

Enterprise It Support Technician Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence ...

Grossberg Company

IT Support Technician I

Bethesda, MD · On-site

$75K/yr

We are seeking an IT Support Technician I to join our North Bethesda, Maryland office. This role is ideal for a motivated individual who enjoys working in a hands-on environment, supporting end users ...

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All JobsIt Support Technician JobsIt Support Technician Jobs in Springfield, VA

IT Support Technician information

See Springfield, VA salary details

$14

$26

$38

How much do it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support technician in Springfield, VA is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $29.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

What are the most commonly searched types of It Support Technician jobs in Springfield, VA? The most popular types of It Support Technician jobs in Springfield, VA are:
What are popular job titles related to It Support Technician jobs in Springfield, VA? For It Support Technician jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching It Support Technician jobs in Springfield, VA look for? The top searched job categories for It Support Technician jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for It Support Technician jobs? Cities near Springfield, VA with the most It Support Technician job openings:
IT Support Technician jobs near you
Infographic showing various It Support Technician job openings in Springfield, VA as of May 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $54,464 per year, or $26.2 per hour.

IT Support Technician

ICES

Springfield, VA • On-site

$22.50 - $31/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Intelligence Consulting Enterprise Solutions, INC. is looking for an IT Support Technician
Description: 
Join ICES on a new contract impacting national security IT Support Technician. This position is located in Springfield, VA. The positionrequires an active/current TS/SCI security clearance and be willing and able to pass an additional polygraph as needed.  This mid-level IT Support Technician role supports mission-critical IT operations by delivering responsive and technically proficient support for test workstation and infrastructure configurations.  
As an IT Support Technician, specific responsibilities include, but are not limited to:
Duties:
  • Serve as a primary, responsive IT point of contact for all test workstation and infrastructure support needs
  • Support the reconfiguration of test suites and workstations to enable rapid transitions between overlapping or back-to-back test requirements
  • Coordinate with program office staff and IT service contractor teams to fulfill operational IT support tasks
  • Apply broad working knowledge of organizational IT policies, responsibilities, and processes to accomplish required IT functions
  • Contribute to moderately complex aspects of IT projects and technical operations
  • Develop and utilize advanced technical concepts, tools, and methodologies to troubleshoot and resolve system issues
  • Conduct root cause analysis to identify and implement effective technical solutions
  • Provide guidance and mentorship to junior-level IT support personnel
  • Report to a manager or head of unit/department and maintain effective communication regarding tasking and escalation
  • Perform work independently and collaboratively, depending on task complexity and project needs
  • Seek guidance when encountering new, undefined, or unstructured tasks or challenges
Required Qualifications:
  • Clearance: TS/SCI with willingness to undergo a polygraph.
  • Education: Bachelor's degree in Management Information Systems, Information Technology, Information Science, Business, Computer Science, or related field. 
Equivalent years of experience may substitute for a bachelor’s degree
  • Experience: 4–7 years in IT support or systems-related functions.  A Master’s degree may substitute for 2 years of experience. 
Desired Qualifications:
  • Master’s degree or higher in related technical or scientific fields such as Engineering, Physics, Mathematics, Operations Research, Engineering Management, Computer Science, Information Technology, Management Information Systems, or related STEM degree.
Demonstrated experience providing IT support to U.S. Government agencies or contractors.

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