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It Operations Supervisor Jobs (NOW HIRING)

DFO Referrals

IT Operations Specialist

Westport, CT · On-site

IT Operations Specialist Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under ...

New

TEKsystems

IT Operations Specialist

Harrisburg, PA

$20 - $25/hr

The IT Operations Specialist works within the Infrastructure unit and collaborates with other teams in the IT & Cyber Operations and Technology Strategy sections to uphold technology standards ...

TEKsystems

IT Operations Specialist

Harrisburg, PA

$20 - $25/hr

The IT Operations Specialist works within the Infrastructure unit and collaborates with other teams in the IT & Cyber Operations and Technology Strategy sections to uphold technology standards ...

CivicServe

IT Operations Administrator

Bloomington, IL · On-site

We are looking for an IT Operations Administrator to own and support our internal IT environment, Azure infrastructure, endpoint management, and office networking. This is our first dedicated IT hire ...

TEKsystems

IT Operations Specialist

Harrisburg, PA

$20 - $25/hr

The IT Operations Specialist works within the Infrastructure unit and collaborates with other teams in the IT & Cyber Operations and Technology Strategy sections to uphold technology standards ...

TEKsystems

IT Operations Specialist

Harrisburg, PA · On-site

$20 - $25/hr

The IT Operations Specialist works within the Infrastructure unit and collaborates with other teams in the IT & Cyber Operations and Technology Strategy sections to uphold technology standards ...

Mondo

IT Operations Engineer

Somerville, MA · On-site

$45 - $55/hr

Apply now: IT Operations Engineer , location is Hybrid (3 days onsite in Somerville, MA) . The start date is ASAP for this 4-6 month contract position. Job Title: IT Operations Engineer Location-Type:

Stord, Inc.

IT Operations Technician

Dallas, TX · On-site

The IT Operations Technician is an experienced individual contributor role responsible for proactively managing all facility requests, IT support tickets, and escalations while continuously improving ...

CoreWeave

IT Operations Manager

New York, NY

$157K - $210K/yr

What You'll Do About the Team IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners ...

TCWGlobal

IT Operations Specialist

Sunnyvale, CA · On-site

They are seeking an experienced IT Operations Specialist to manage the IT environment, support employee technology needs, and ensure operational continuity between their U.S. and UAE offices.

Apex Informatics

IT Operations

Hazleton, PA · On-site

Title: IT Operations Pennsylvania 18202 United States, Onsite 50% Must Have * basic troubleshooting * desktop support * Communication Skills * PC Deployment Nice To Have Cable installation, cable ...

ZipRecruiter

IT Operations Manager

Santa Monica, CA

As Manager of IT Operations, you will lead empowerment to rapidly adopt tools and services and drive innovation across all of our corporate functions. This role leads the IT Support Team to ensure ...

ZipRecruiter

IT Operations Manager

Santa Monica, CA

As Manager of IT Operations, you will lead empowerment to rapidly adopt tools and services and drive innovation across all of our corporate functions. This role leads the IT Support Team to ensure ...

ZipRecruiter

IT Operations Manager

Santa Monica, CA

As Manager of IT Operations, you will lead empowerment to rapidly adopt tools and services and drive innovation across all of our corporate functions. This role leads the IT Support Team to ensure ...

Velia multiservices

IT Operations Engineer

Midway, TN · On-site

Provide Tier II/III technical support for end users and oversee daily help desk operations. * Install, configure, maintain, and troubleshoot servers, networks, and IT infrastructure. * Monitor system ...

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All JobsIt Operations Supervisor Jobs

IT Operations Supervisor information

See salary details

$31K

$63.5K

$118.5K

How much do it operations supervisor jobs pay per year?

As of Aug 8, 2026, the average yearly pay for it operations supervisor in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Supervisor?

To thrive as an IT Operations Supervisor, you need a solid understanding of IT infrastructure, systems administration, network management, and a relevant degree or equivalent experience. Familiarity with IT service management (ITSM) tools, monitoring platforms, and certifications like ITIL are typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for overseeing teams and coordinating with stakeholders. These competencies ensure reliable IT operations, timely issue resolution, and seamless support for organizational technology needs.

What is the difference between It Operations Supervisor vs Network Operations Center (NOC) Technician?

AspectIt Operations SupervisorNetwork Operations Center (NOC) Technician
CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Network+
Work EnvironmentSupervisory role overseeing IT teams and infrastructureMonitoring network systems, troubleshooting, and incident response
Employer & Industry UsageIT departments across various industries, including corporate and service providersTelecommunications, internet service providers, and large enterprise networks
Common Search & ComparisonFocuses on management and oversight of IT operationsFocuses on technical network monitoring and troubleshooting

The It Operations Supervisor and NOC Technician roles both involve IT infrastructure, but the supervisor oversees teams and strategic operations, while the NOC technician handles technical network issues directly. The supervisor role typically requires leadership skills and certifications like ITIL, whereas the technician role emphasizes technical troubleshooting skills.

What is an IT Operations Supervisor?

IT Operations Supervisors are professionals responsible for overseeing the daily operations of an organization's IT department. They manage teams that handle network management, system administration, technical support, and troubleshooting. Their duties include ensuring system uptime, implementing IT policies, coordinating with other departments, and supervising IT staff. They also play a key role in maintaining security standards and responding to technical incidents to minimize business disruptions.

What are some common challenges faced by IT Operations Supervisors, and how are they typically addressed in the workplace?

IT Operations Supervisors often encounter challenges such as managing multiple high-priority incidents simultaneously, ensuring consistent system uptime, and balancing resource allocation among team members. These challenges are typically addressed through clear incident response protocols, proactive monitoring tools, and regular team training. Collaboration with other departments is also key, as it helps prioritize tasks and quickly resolve issues while maintaining strong communication across teams.

What does an IT Operations Supervisor do?

An IT Operations Supervisor oversees the daily functions of an organization's IT department, including managing infrastructure, ensuring system reliability, and coordinating technical support. They often supervise staff, implement policies, and work with tools like network monitoring and ticketing systems to maintain IT services efficiently.
More about IT Operations Supervisor jobs
What are the most commonly searched types of It Operations Supervisor jobs? The most popular types of It Operations Supervisor jobs are:
What job categories do people searching It Operations Supervisor jobs look for? The top searched job categories for It Operations Supervisor jobs are:
IT Operations Supervisor jobs near you
Infographic showing various It Operations Supervisor job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

IT Operations Specialist

DFO Referrals

Westport, CT • On-site

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

IT Operations Specialist
Dalio Family Office Overview:
The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio Philanthropies, which includes OceanX, Dalio Education, Endless Network, and the Beijing Dalio Foundation. The core of the DFO's culture is built around meaningful work and meaningful relationships and the family's commitment to giving back. The office is headquartered in Westport, CT with regional offices in New York City, Singapore, and Abu Dhabi.
Position Summary:
The IT Operations Specialist serves as a regional lead for end-user technology support, endpoint management, and identity and access administration across global workforce. This role partners with a UAE-based team to provide follow-the-sun support across multiple time zones. The role delivers hands-on support to corporate and engineering users while helping maintain the operational controls that support compliance, cybersecurity, and regulatory requirements. The position works closely with global IT and Security Engineering teams to ensure a secure, reliable, and efficient technology environment.
Day-to-day responsibilities would include a combination of the following:
  • Serve as a first point of contact for IT support, with prompt triage, resolution, and ticket hygiene.
  • Partner with UAE and Singapore-based IT colleagues to deliver consistent support across global time zones.
  • Manage the macOS endpoint environment, including provisioning, configuration, patching, compliance, and lifecycle management through Jamf; support Windows devices through Intune as needed.
  • Administer identity and access management through Okta and Entra ID.
  • Provision and deprovision access to SaaS applications, including Slack, Atlassian, Figma, and approved AI tools.
  • Enforce endpoint security standards, including encryption, MDM compliance, EDR health, and patch management; drive remediation of non-compliant devices.
  • Support secure connectivity for office and remote users, including Wi-Fi, Zscaler, Tailscale, AV/conferencing systems, and printing services.
  • Assist with IT and cybersecurity incident response activities, coordinating with Security Engineering and managed detection partners.
  • Support ISO 27001 operational controls relevant to IT operations, including access reviews, asset management, change records, and audit evidence collection. Maintain documentation to a standard suitable for audit.
  • Support vendor relationships for IT services in region, including hardware suppliers, ISPs, telephony, and software vendors.
  • Contribute to cross regional IT projects working in partnership with global IT and Security Engineering teams.
  • Produce and maintain user-facing guidance, internal runbooks, and standard operating procedures.
  • Provide white-glove support to senior leaders and support critical business events, including occasional after-hours assistance.
  • Additional duties as assigned

The ideal candidate will possess the following knowledge, skills, attributes, and values:
  • Driven to achieve excellence - high standards and expectations
  • Highly organized and reliable
  • Ability to synthesize, report, and analyze information
  • Ability to manage and drive multiple initiatives to completion
  • Proven ability to work independently with excellent judgment and discretion
  • Thrive in a fast-paced, fluid environment and be comfortable navigating ambiguity
  • Excellent written and verbal communication, with the ability to support senior stakeholders calmly and credibly under pressure.

Illustrative Benefits:
  • 100% company paid medical premiums
  • 17 company paid holidays
  • Friday summer hours
  • Monthly community happy hours
  • Hybrid work environment
  • Free catered food services for in-office days
  • Generous PTO offering
  • Casual dress code
  • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit)
  • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more!

Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or related field; Or equivalent professional experience
  • 3+ years' experience in IT operations, end-user support, or systems administration
  • Hands-on experience managing macOS environments with Jamf, including device management, patch policies, compliance reporting, and automation
  • Experience administering Okta including SSO, group-based access, lifecycle workflows, and MFA policies
  • Working knowledge of Entra ID and Microsoft 365 in a hybrid identity environment
  • Understanding of endpoint security and access controls
  • Experience supporting collaboration tooling including Slack, Zoom, Microsoft 365, and Atlassian.
  • Experience operating in a global team; comfort coordinating across time zones and supporting users remotely
  • Strong incident handling discipline, with the ability to document actions clearly enough to support audit and regulatory review.
  • Travel as required up to 15%

Preferred Qualifications
  • Experience within a fintech, financial services, or family office environment.
  • Relevant certifications such as JAMF 200, Okta Certified Administrator, Apple Certified Support Professional, CompTIA A+/Security+, or Microsoft Endpoint Administrator Associate.
  • Familiarity with ISO 27001, SOC 2, or similar compliance frameworks.
  • Experience with secure access and cloud-based productivity tools.
  • Exposure to developer tools such as GitHub or JFrog.
  • Experience supporting enterprise AI tools, including ChatGPT Enterprise, Claude, or similar platforms.

Compensation:
Compensation for the role includes a competitive salary in the range from $90,000 -$120,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset) and an excellent benefits package, including paid time off ranging from 15 to 25 days based on years of service, paid sick and safe leave, dental, vision, life and disability insurance, paid parental time off, birth mother recovery pay, sick family member pay, parental ramp back up program, gym reimbursement and generous employer match for 401k.
Please note we are unable to provide immigration sponsorship for this position.
At the DFO, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. The DFO treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

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