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Ict Support Engineer Jobs (NOW HIRING)

Sibanye Stillwater

ICT Support Engineer

Columbus, MT · On-site

ICT Support Engineer Location: Site - Town, State Schedule: 5x2, 4x3 9hr Shifts Job Responsibilities and Duties: The ICT Support Engineer provides timely, reliable, and customer-focused technical ...

Sibanye Stillwater

ICT Support Engineer

Columbus, MT · On-site

$97K/yr

ICT Support Engineer Location: Site - Town, State Schedule: 5x2, 4x3 9hr Shifts Job Responsibilities and Duties: The ICT Support Engineer provides timely, reliable, and customer-focused technical ...

Lonmin

ICT Support Engineer

Columbus, MT · On-site

ICT Support Engineer Location: Site - Town, State Schedule: 5x2, 4x3 9hr Shifts Job Responsibilities and Duties: The ICT Support Engineer provides timely, reliable, and customer-focused technical ...

Sibanye Stillwater

ICT Support Engineer

Columbus, MT · On-site

$97K/yr

The ICT Support Engineer provides timely, reliable, and customer-focused technical support that enables safe and continuous business operations across Sibanye-Stillwater sites. Working closely with ...

Skeyes Air Traffic

WI · On-site

As our Support Engineer Data, you are responsible for the proper functioning of our data ... You preferably hold an engineering or a Master's degree in IT or electronics/ICT. * You are ...

Flex

ICT Engineer

Austin, TX · On-site

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an ICT Engineer located in Austin, TX Reporting to the Test Engineering ...

Netpace Inc

Support Engineer (664696)

Bellevue, WA · On-site

Netpace Inc is a leader in ICT research and development, focusing on various networking and communication solutions. They are seeking a Support Engineer to oversee project management tasks from ...

DLB Associates

ICT Engineer III

$104K/yr

This person will interact closely with ICT group technical staff to support project management, design and drafting efforts. The ICT Engineer III will receive limited direction on day-to-day work and ...

DLB Associates

ICT Engineer II

$83K - $104K/yr

ICT Engineer II Position Location : Remote - work virtually from anywhere in the United States Job ... Support the production of BIM / CAD deliverables including Revit models and AutoCAD drawings to ...

Unigen

Manufacturing Test Engineer-ICT/FP

Newark, CA · On-site

$90K - $125K/yr

Provide engineering support, troubleshooting, and assistance for ICT & Flying Probe Test equipment, fixtures, procedures, and software used within the manufacturing process. * Assist the Engineering ...

DLB Associates

Lead ICT Engineer

$126K/yr

Lead ICT Engineer Position Location : Remote - work virtually from anywhere in the United States ... Support adoption of emerging technologies - including advanced analytics, data visualization tools ...

Astemo

Sr. ICT Test Engineer

Harrodsburg, KY · On-site

The Senior ICT Test Engineer serves as a key technical leader responsible for defining and ... Create test procedures, test fixtures, and software to support production requirements. * Implement ...

SAIC

ICT Infrastructure Engineer

San Diego, CA · Remote

$40K - $80K/yr

... ICT (Information, Communications, Technology) Infrastructure Engineer to support the Army Reserve ... Support for Military Construction (MILCON) Projects, Maintenance and Repair Army Reserve (MRAR ...

Reynaers Aluminium

WI · On-site

Gezocht voor onze Belux-markt: Digital Support Engineer Ben jij iemand die energie krijgt van ... Je basis: Je hebt een bachelor in een technische of ICT-richting, of hebt door ervaring een ...

Astemo Ltd

Sr. ICT Test Engineer

Harrodsburg, KY · On-site

The Senior ICT Test Engineer serves as a key technical leader responsible for defining and ... Create test procedures, test fixtures, and software to support production requirements. * Implement ...

Prolim Global

Hardware Test Engineer

Greenville, TX · On-site

Test Support Engineer (Electrical/Electronics) We are seeking a highly analytical and hands-on Test ... Test Equipment Support * Electronics Testing * ICT/FCT Testing * Oscilloscope * Multimeter * RS232

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ICT Support Engineer information

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$39

$68

How much do ict support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ict support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is an ICT support engineer?

ICT Support Engineers are professionals who provide technical assistance and support for computer systems, networks, and software. They help organizations and users resolve technical issues, maintain IT infrastructure, and ensure that technology services run smoothly. Their responsibilities often include troubleshooting hardware and software problems, installing new systems, and providing guidance to users on best IT practices. ICT Support Engineers play a critical role in minimizing downtime and enhancing productivity through effective technical support.

What skills and qualifications are needed to be an ICT support engineer?

To thrive as an ICT Support Engineer, you need strong troubleshooting skills, a solid understanding of computer networks, hardware, and software, often backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with operating systems, remote support tools, and ticketing systems is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving abilities help build rapport with users and ensure effective support delivery. These skills are crucial for minimizing downtime, maintaining business continuity, and providing a high standard of technical assistance.

What challenges do ICT support engineers face in managing hardware and software issues?

ICT Support Engineers often encounter the challenge of balancing rapid response to urgent technical problems with the need to address routine maintenance and long-term system upgrades. They must troubleshoot a wide range of issues, from network connectivity and server errors to user software problems, often under time pressure. Collaboration with other departments is crucial to understand user requirements and to provide effective solutions. Additionally, staying updated with evolving technologies and security protocols is essential to minimize downtime and maintain smooth operations.

What is the difference between Ict Support Engineer vs Network Support Technician?

AspectIct Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, client sites
Primary FocusSupporting hardware, software, and user issuesMaintaining and troubleshooting network infrastructure
Industry UsageIT support, tech servicesNetworking, telecommunications

The main difference is that an Ict Support Engineer provides broader IT support, including hardware and software, while a Network Support Technician specializes in network infrastructure. Both roles require similar certifications and often work in similar environments, but their focus areas differ.

What does an ICT Support Engineer do?

An ICT Support Engineer provides technical assistance and troubleshooting for computer systems, networks, and software within an organization. They install, maintain, and repair hardware and software, often using tools like remote support software and diagnostic utilities, and may hold certifications such as CompTIA A+ or Network+. Their role ensures the smooth operation of IT infrastructure and user support.

What states have the most Ict Support Engineer jobs?

States with the most job openings for Ict Support Engineer jobs include:

What are popular job titles related to Ict Support Engineer jobs?

For Ict Support Engineer jobs, the most frequently searched job titles are:

ICT Support Engineer jobs near you
Infographic showing various Ict Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

ICT Support Engineer

Columbus, MT • On-site

Sibanye Stillwater
See more jobs at Sibanye Stillwaterexternal

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Re-posted 3 days ago

Job description

ICT Support Engineer Location:

Site - Town, State

Schedule:

5x2, 4x3 9hr Shifts

Job Responsibilities and Duties:

The ICT Support Engineer provides timely, reliable, and customer-focused technical support that enables safe and continuous business operations across Sibanye-Stillwater sites. Working closely with end users, ICT team members, application owners, and approved vendors, this position supports ICT equipment, applications, user access, and network connectivity while maintaining company technology and cybersecurity standards. Essential job duties include:

  • Provide first- and second-line support for hardware, software, business applications, user access, and connectivity issues.
  • Prioritize, document, resolve, and elevate service desk requests in accordance with service levels and business needs.
  • Support Microsoft 365, mailbox, Active Directory, and new employee onboarding request
  • Install, configure, maintain, repair, replace, relocate, and test end-user devices and related software.
  • Troubleshoot network connectivity and assist with cabling, network points, fiber activities, and basic site infrastructure.
  • Provide on-site support at Stillwater Mine, East Boulder Mine, the Columbus MET Complex, and underground work areas as required.
  • Maintain accurate ICT asset records, including equipment tagging, movement, repairs, replacements, and audits.
  • Follow ICT policies, cybersecurity requirements, access controls, and equipment standards.
  • Participate in assigned after-hours and on-call support.
Qualifications and Skills:
  • Strong troubleshooting and problem-solving skills across hardware, software, operating systems, connectivity, and user access.
  • Working knowledge of Microsoft 365, Windows operating systems, Active Directory, user account administration, LAN/WAN connectivity, cabling, and endpoint support.
  • Effective communicator with a professional, customer-focused approach and the ability to explain technical information clearly.
  • Organized and adaptable, with the ability to manage competing priorities, document work accurately, and operate independently or collaboratively.
  • Ability to follow ICT, cybersecurity, access control, equipment, and workplace safety requirements.
  • Comfortable supporting office, shop, surface, and underground mining operations.
Education & Experience
  • High school diploma or equivalent.
  • Minimum two years of relevant ICT support, desktop support, service desk, systems support, or related technical experience.
  • Experience supporting Windows, Microsoft 365, end-user devices, basic networking, user accounts, and business applications.
  • Associate degree or technical certification in Information Technology, Computer Science, Networking, or a related field preferred.
  • Relevant CompTIA, Microsoft, Azure, endpoint management, or ITIL certification preferred.
  • Experience in an industrial, mining, manufacturing, or field-based environment preferred.

* This position requires after-hours and on-call support, regular multi-site travel using company transportation, and work in mining-related and underground operational areas as needed.

Sibanye-Stillwater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at Sibanye-Stillwater are based on business needs, job requirements and individual qualifications, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation or preference, marital or family status, disability, genetic information, age, parental status, military service, or other non-merit factor.

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