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Hypercare Jobs in Michigan (NOW HIRING)

Accenture Edge - Oracle Financial Manager

Detroit, MI · On-site

$55.50 - $68.50/hr

Minimum of 2 full-cycle Oracle Cloud ERP (Fusion Financials) implementations delivered end-to-end - from requirements and design through go-live and hypercare * Bachelor's Degree or equivalent (12 ...

Posted today

Participate in testing, deployment, hypercare, training, and user adoption activities across project delivery phases * Support development and implementation activities for manufacturing execution ...

Accenture Edge - Oracle Financial Manager

Detroit, MI · On-site

$55.50 - $68.50/hr

Minimum of 2 full-cycle Oracle Cloud ERP (Fusion Financials) implementations delivered end-to-end - from requirements and design through go-live and hypercare * Bachelor's Degree or equivalent (12 ...

Posted today

Senior Consultant - SAP Concur

Detroit, MI · On-site

$62.25 - $85.25/hr

Own functional design for assigned scope and coordinate or perform configuration, integration requirements, data migration, testing, defect resolution, cutover, deployment, hypercare, and ...

New

Senior Program Manager, GTM PMO

Novi, MI · On-site +1

$108K - $109K/yr

Ensure launch-to-run readiness by defining ownership, support needs, hypercare plans, and post-launch stabilization activities * Apply PMO standards, tools, templates, and best practices consistently ...

Cloud Security Senior Consultant - M365

Detroit, MI · On-site

$58 - $79/hr

Execute on M365 security engagements during different phases of the lifecycle - Discover, Assess, Design, Deploy/Test, Hypercare/Handover. * Implement industry leading practices around M365 cyber ...

In this role it is critical to be on-site engaging with operations on a regular basis to ensure understanding of processes and gathering critical parameters as well as supporting hypercare for go ...

Leading user acceptance testing, release readiness, hypercare activities, and defect resolution for finance system enhancements and deployments * Monitoring system operations, data integrity, and ...

Participate in testing, deployment, hypercare, training, and user adoption activities across project delivery phases A successful candidate would possess these skills: * Ability to work independently ...

Lead hypercare prioritization for OTC incidents and stabilization. Change management & training * Define role impacts for pricing, and billing teams. * Review and sign off training materials, job ...

Participate in testing, deployment, hypercare, training, and user adoption activities across project delivery phases A successful candidate would possess these skills: * Ability to work independently ...

Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust ...

Lead functional design and oversee configuration, integrations, data migration, testing, defect management, cutover, deployment, hypercare, and stabilization activities. * Advise client stakeholders ...

Showing results 41-60

Hypercare information

What is a hypercare?

A Hypercare job refers to a critical support role during the post-launch or go-live phase of a project, product, or system implementation. It involves providing immediate assistance, monitoring for issues, and ensuring a smooth transition by addressing any technical, operational, or user concerns. Hypercare teams work closely with stakeholders to resolve problems quickly, minimize disruptions, and optimize performance. This phase typically lasts for a defined period until stability is achieved and normal support processes take over.

What are the key skills and qualifications needed to thrive in the hypercare position, and why are they important?

To thrive in a Hypercare role, you need an in-depth understanding of IT systems or software products, strong troubleshooting abilities, and experience in post-launch support. Familiarity with incident management tools, ticketing systems like ServiceNow or Jira, and ITIL certification are often required. Excellent communication, patience, and problem-solving skills are vital for effectively supporting users and collaborating with project teams. These skills ensure smooth transitions after product launches, rapid resolution of issues, and high user satisfaction.

What are the typical responsibilities and daily activities for someone working in a hypercare role?

During a Hypercare period, your main responsibilities involve monitoring technical systems, promptly resolving user issues, and ensuring that any post-launch problems are addressed efficiently. You will often collaborate closely with end-users, IT teams, and business stakeholders to triage incidents, implement fixes, and provide updates on progress. Daily activities can range from troubleshooting technical errors and managing support tickets, to conducting user training and updating documentation. The Hypercare environment is fast-paced and requires a proactive approach to problem-solving, as well as strong teamwork skills.

What are popular job titles related to Hypercare jobs in Michigan? For Hypercare jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Hypercare job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 3% Part Time, 1% Temporary, and 12% Contract. Highlights an 71% Physical, 10% Hybrid, and 19% Remote job distribution.

Accenture Edge - Oracle Financial Manager

Accenture

Detroit, MI • On-site

$55.50 - $68.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

46th of 488 rated business services


Job description

We Are

Accenture's Oracle practice - and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and smart technology including IoT, automation, and AI. We built our own platform, myConcerto, that blends the best of Accenture and Oracle to help companies emerge as digital leaders. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice.

We launched Accenture Edge - a new business purpose-built to help mid-market companies with annual revenues between $300 million and $3 billion harness AI and technology. These companies face many of the same technology, data, AI, cybersecurity, and productivity challenges as large enterprises, but they need solutions that are faster to deploy, more repeatable, and right-sized for their scale. Accenture Edge integrates seamlessly with Avanade, our joint venture with Microsoft, bringing deep cloud, AI, and security expertise to help clients adopt AI at speed and scale.

Learn more:

Accenture Edge | Built for Your Scale (https://www.accenture.com/us-en/edge)

You Are

A finance transformation expert with deep hands-on experience in Oracle Financials. You thrive on helping mid-market clients modernize their core finance operations - Oracle Fusion Cloud Enterprise Resource Planning (ERP) Finance applications - and you know how to bridge business process best practice with Oracle Cloud configuration. At the Manager level, you bring both the technical depth to lead workstreams and the leadership presence to guide teams, manage stakeholders, and deliver with confidence.

The Work

  • Lead end-to-end Oracle Financials implementations covering Oracle Fusion Cloud Enterprise Resource Planning (ERP) Finance applications for mid-market clients under the Accenture Edge model
  • Design and configure finance solutions aligned to client business processes, including chart of accounts design, subledger accounting, payment processing, receivables management, asset lifecycle, and collections strategy
  • Facilitate requirements-gathering and design workshops with client finance and IT stakeholders; document business requirements and solution design decisions
  • Develop functional specifications, configuration workbooks, and test scripts; lead SIT, UAT, and cutover activities
  • Advise clients on Oracle best practices for period-close, reconciliation, and reporting across the financial modules
  • Identify risks, issues, and options proactively; present recommendations to clients and project leadership
  • Support business development through client demos, proposal contributions, and solution storytelling
  • Stay current on Oracle Cloud Financials releases and mid-market-relevant AI/automation capabilities to continuously improve client outcomes
  • Collaborate with internal IT teams, business stakeholders, and external vendors to design and validate Oracle Financials solutions that meet integration and compliance requirements across connected platforms
  • Train and enable client super-users on Oracle Financials processes and configurations; maintain clear system documentation for configurations, integration touchpoints, and operational procedures

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

What You Need

  • Minimum of 5 years of Oracle Financials implementation experience, with hands-on configuration expertise across Oracle Fusion Cloud Enterprise Resource Planning (ERP) Finance applications
  • Minimum of 5 years working with core finance and accounting processes including period-close, reconciliations, procure-to-pay, order-to-cash, fixed asset management & collections .
  • Minimum of 3 years working with Oracle Projects
  • Minimum of 3 years working directly with mid-market or enterprise clients; ability to communicate effectively with finance business users, IT teams, and external vendors to facilitate solution delivery and ensure compliance with business requirements
  • Minimum of 2 full-cycle Oracle Cloud ERP (Fusion Financials) implementations delivered end-to-end - from requirements and design through go-live and hypercare
  • Bachelor's Degree or equivalent (12 years) work experience (If an, Associate's Degree with 6 years of work experience)

Bonus Points If:

  • Oracle Cloud Financials certification (e.g., Oracle Financials Cloud: General Ledger 2025 Implementation Professional)
  • Experience with Advanced Collections module configuration including dunning letters, Customer statements etc.
  • Knowledge of Oracle Subledger Accounting (SLA) and multi-book accounting setups
  • Experience integrating Oracle Financials with Avanade/Microsoft Azure platforms or Power BI for reporting
  • Understanding of AI-driven finance automation opportunities (e.g., intelligent document processing in AP, predictive collections)
  • Demonstrated ability to lead proposals, solution scoping, and client orals for mid-market pursuits
  • Working knowledge of Oracle Integration Cloud (OIC) or equivalent middleware; ability to engage effectively with integration teams on Oracle Financials connectivity requirements, API interactions, and data flow validation
  • Experience maintaining structured system documentation - configuration workbooks, integration architecture summaries, and operational procedures - for compliance, knowledge transfer, and post-go-live support
  • MBA and/or CPA / CA certification

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 09/07/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary RangeCalifornia $94,400 to $266,300Cleveland $87,400 to $213,000Colorado $94,400 to $230,000District of Columbia $100,500 to $245,000Illinois $87,400 to $230,000Maine $80,400 to $196,000Maryland $94,400 to $230,000Massachusetts $94,400 to $245,000Minnesota $94,400 to $230,000New York $87,400 to $266,300New Jersey $100,500 to $266,300Virginia $87,400 to $245,000Washington $100,500 to $245,000

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

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We believe that no one should be discriminated against because of their differences.?All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.?Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the?Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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