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Hypercare Jobs in Michigan (NOW HIRING)

Venteon

Sr. Manager SAP (S/4Hana)

Plymouth, MI · On-site

Lead functional activities through design, testing, UAT, cutover, hypercare, and stabilization. * Promote SAP best practices, process standardization, and reduced customization. Required ...

Mastech Digital

SAP EH&S Functional

Saginaw, MI · On-site

... hypercare. Candidates will be in a client facing role so strong communication skills are required. The primary modules will be Product Safety(including Specification Database, Phrase Library, EHS ...

Mastech Digital

SAP EH&S Functional

Saginaw, MI · On-site

... hypercare. Candidates will be in a client facing role so strong communication skills are required. The primary modules will be Product Safety(including Specification Database, Phrase Library, EHS ...

Addison Group

ERP Program Manager

Birmingham, MI · On-site

$80/hr

Responsibilities · Lead ERP transformation initiatives from strategy through implementation and post go live support (Hypercare). · Assess client technology environments and identify opportunities ...

Youngsoft

Full Stack Software Engineer

Dearborn, MI · On-site

Headquartered in metro-Detroit, we leverage pods of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare through our Global ...

PVS Detroit

ERP Project Manager

Detroit, MI · On-site

Support cutover planning and go-live execution, including hypercare support * Manages project costs * Provides oversite on all project costs * Reviews and approves invoices from implementation ...

Abaxis

Process Analysis & Adoption Lead

Portage, MI · On-site

Create stakeholder analyses, communications, training curricula, and hypercare plans. * Establish and run communities of practice and role-based enablement. * Monitor adoption KPIs (e.g., activation ...

Deloitte

MES Developer Manager

Detroit, MI · Hybrid

Lead testing, deployment, hypercare, training, and user adoption activities across project delivery phases * Support process integration, root cause analysis, corrective action implementation, and ...

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Hypercare information

What is a hypercare?

A Hypercare job refers to a critical support role during the post-launch or go-live phase of a project, product, or system implementation. It involves providing immediate assistance, monitoring for issues, and ensuring a smooth transition by addressing any technical, operational, or user concerns. Hypercare teams work closely with stakeholders to resolve problems quickly, minimize disruptions, and optimize performance. This phase typically lasts for a defined period until stability is achieved and normal support processes take over.

What are the typical responsibilities and daily activities for someone working in a hypercare role?

During a Hypercare period, your main responsibilities involve monitoring technical systems, promptly resolving user issues, and ensuring that any post-launch problems are addressed efficiently. You will often collaborate closely with end-users, IT teams, and business stakeholders to triage incidents, implement fixes, and provide updates on progress. Daily activities can range from troubleshooting technical errors and managing support tickets, to conducting user training and updating documentation. The Hypercare environment is fast-paced and requires a proactive approach to problem-solving, as well as strong teamwork skills.

What are the key skills and qualifications needed to thrive in the hypercare position, and why are they important?

To thrive in a Hypercare role, you need an in-depth understanding of IT systems or software products, strong troubleshooting abilities, and experience in post-launch support. Familiarity with incident management tools, ticketing systems like ServiceNow or Jira, and ITIL certification are often required. Excellent communication, patience, and problem-solving skills are vital for effectively supporting users and collaborating with project teams. These skills ensure smooth transitions after product launches, rapid resolution of issues, and high user satisfaction.

What skills are needed for hypercare?

Hypercare roles require strong communication and problem-solving skills to support users effectively during initial product deployment or system implementation. Technical knowledge of the relevant systems, tools, or software is essential, along with the ability to work under pressure and coordinate with cross-functional teams. Customer service skills and attention to detail are also important for addressing issues promptly and ensuring a smooth transition.

What are popular job titles related to Hypercare jobs in Michigan?

For Hypercare jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Hypercare jobs in Michigan look for?

The top searched job categories for Hypercare jobs in Michigan are:

Hypercare jobs near you
Infographic showing various Hypercare job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Contract. Highlights an 77% Physical, 11% Hybrid, and 12% Remote job distribution.

Sr. Manager SAP (S/4Hana)

Venteon

Plymouth, MI • On-site

Full-time

Posted 15 days ago

Job description


Our client is looking for a Senior Manager, SAP S/4HANA Functional Solutions to lead the functional strategy and execution of a major SAP S/4HANA transformation within a complex manufacturing environment.
Key Responsibilities
  • Lead the SAP functional organization and manage a team of SAP Functional Analysts.
  • Drive the transition from SAP ECC 6.0 to SAP S/4HANA.
  • Evaluate Brownfield, Bluefield, and Greenfield implementation strategies.
  • Lead Fit-to-Standard workshops and business process transformation.
  • Provide functional leadership across Finance, Manufacturing, Supply Chain, Procurement, Logistics, and Customer Operations.
  • Partner with executive leadership and the SAP System Integrator.
  • Review and approve functional solution designs and key implementation deliverables.
  • Lead functional activities through design, testing, UAT, cutover, hypercare, and stabilization.
  • Promote SAP best practices, process standardization, and reduced customization.

Required Qualifications
  • 10+ years of SAP functional and ERP leadership experience.
  • Experience with SAP ECC 6.0 and SAP S/4HANA implementations in manufacturing environments.
  • Multiple full lifecycle SAP implementations or transformation programs.
  • Broad knowledge across FI/CO, MM, SD, PP, WM/EWM, QM, and/or PM.
  • Experience leading SAP functional teams and working with major System Integrators.
  • Strong understanding of SAP Activate and enterprise business process transformation.
  • Strong executive communication, stakeholder management, and leadership skills.

Preferred
  • SAP S/4HANA certification.
  • Global or multi-site SAP implementation experience.
  • Experience integrating SAP with MES, WMS, TMS, and other enterprise applications.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to slewis@venteon.com
We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.
At Venteon our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, IT and Administrative talent in the industry today.

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