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Hypercare Jobs in Michigan (NOW HIRING)

Mastech Digital

SAP EH&S Functional

Saginaw, MI

... hypercare. Candidates will be in a client facing role so strong communication skills are required. The primary modules will be Product Safety(including Specification Database, Phrase Library, EHS ...

Addison Group

ERP Program Manager

Birmingham, MI · On-site

$80/hr

Responsibilities • Lead ERP transformation initiatives from strategy through implementation and post go live support (Hypercare). • Assess client technology environments and identify ...

Addison Group

ERP Program Manager

Birmingham, MI · On-site

$80/hr

Responsibilities · Lead ERP transformation initiatives from strategy through implementation and post go live support (Hypercare). · Assess client technology environments and identify opportunities ...

Youngsoft

Full Stack Software Engineer

Dearborn, MI · On-site

Headquartered in metro-Detroit, we leverage pods of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare through our Global ...

PVS Detroit

ERP Project Manager

Detroit, MI · On-site

Support cutover planning and go-live execution, including hypercare support * Manages project costs * Provides oversite on all project costs * Reviews and approves invoices from implementation ...

Abaxis

Head of Process Analysis & Adoption

Portage, MI · On-site

Create stakeholder analyses, communications, training curricula, and hypercare plans. * Establish and run communities of practice and role-based enablement. * Monitor adoption KPIs (e.g., activation ...

Pfizer

Sr. Recipe Author

Kalamazoo, MI

In this role it is critical to be on-site engaging with operations on a regular basis to ensure understanding of processes and gathering critical parameters as well as supporting hypercare for go ...

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Hypercare information

What is a hypercare?

A Hypercare job refers to a critical support role during the post-launch or go-live phase of a project, product, or system implementation. It involves providing immediate assistance, monitoring for issues, and ensuring a smooth transition by addressing any technical, operational, or user concerns. Hypercare teams work closely with stakeholders to resolve problems quickly, minimize disruptions, and optimize performance. This phase typically lasts for a defined period until stability is achieved and normal support processes take over.

What are the key skills and qualifications needed to thrive in the hypercare position, and why are they important?

To thrive in a Hypercare role, you need an in-depth understanding of IT systems or software products, strong troubleshooting abilities, and experience in post-launch support. Familiarity with incident management tools, ticketing systems like ServiceNow or Jira, and ITIL certification are often required. Excellent communication, patience, and problem-solving skills are vital for effectively supporting users and collaborating with project teams. These skills ensure smooth transitions after product launches, rapid resolution of issues, and high user satisfaction.

What are the typical responsibilities and daily activities for someone working in a hypercare role?

During a Hypercare period, your main responsibilities involve monitoring technical systems, promptly resolving user issues, and ensuring that any post-launch problems are addressed efficiently. You will often collaborate closely with end-users, IT teams, and business stakeholders to triage incidents, implement fixes, and provide updates on progress. Daily activities can range from troubleshooting technical errors and managing support tickets, to conducting user training and updating documentation. The Hypercare environment is fast-paced and requires a proactive approach to problem-solving, as well as strong teamwork skills.

What are popular job titles related to Hypercare jobs in Michigan? For Hypercare jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Hypercare jobs in Michigan look for? The top searched job categories for Hypercare jobs in Michigan are:
Hypercare jobs near you
Infographic showing various Hypercare job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 3% Part Time, 1% Temporary, and 12% Contract. Highlights an 71% Physical, 10% Hybrid, and 19% Remote job distribution.

SAP EH&S Functional

Mastech Digital

Saginaw, MI

Contractor

Re-posted 26 days ago

Job description

Job Description

Title: SAP Environmental Health and Safety (EHS) Functional Consultant.

Functional responsible for performing fit/gap analysis for integrating new chemical company in to existing ECC EHS Solution, writing detailed functional designs to fill gaps, communicate with developers on solution build, create and execute test scripts, defect support, cutover activities, and hypercare. Candidates will be in a client facing role so strong communication skills are required. The primary modules will be Product Safety(including Specification Database, Phrase Library, EHS Expert Rules, WWI Templates, Dangerous Goods), Dangerous Goods, Waste Management, and Substance Volume tracking. Industrial Hygiene business process knowledge is a plus. Functional consulting and process knowledge in these areas is required. Candidates should have experience doing full lifecycle implementations and have the capability to independently write functional designs.

Functional consultant to support the EH&S workstream through the integration of two large chemical companies.. The primary module is SAP EHS Product Safety (including Specification Database, Phrase Library, EHS Expert Rules, WWI Templates, Dangerous Goods).

Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.

Years of experience: 3-6 Years

Client does not want to disclose end client but it's a "Large chemical company"

Top three skills required: a. SAP EHS Product Safety (including Specification Database, Phrase Library, EHS Expert Rules, WWI Templates, Dangerous Goods) b. Strong Communication Skills - Ability to discuss business process with end users to identify functional requirements and communicate with technical team to build. c. Business Process Knowledge in Product Safety (e.g Safety Data Sheet Creation and Report Shipping, Dangerous Goods, Waste Management, Substance Volume Tracking)

Possible extension after 6 months.

Time and expenses reimbursed but no relocation expense!

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply