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Hvac Service Manager Jobs in Springfield, MA (NOW HIRING)

HomeWorks Energy

HVAC Service Technician I

Windsor, CT · On-site

The HVAC Service Technician I is responsible for troubleshooting, repairing, and maintaining ... Collaborate effectively with other technicians, service managers, and the installation team to ...

Clean Climate HVAC

HVAC SALES

Broad Brook, CT

As one of the HVAC sales representatives you will be responsible for managing a sales territory and creating new service and product accounts. As an HVAC sales representative, you retain the customer ...

Clean Climate HVAC

HVAC SALES

Broad Brook, CT · On-site

As one of the HVAC sales representatives you will be responsible for managing a sales territory and creating new service and product accounts. As an HVAC sales representative, you retain the customer ...

Lincoln Tech

HVAC Instructor

East Windsor, CT

$40 - $45/hr

Journeyman's License * HVAC Service & Installation * HVAC Maintenance * HVAC Troubleshooting * HVAC Repair * Boiler Troubleshooting Machines & technologies you'll use: * HVAC Systems

Homestead Comfort

Licensed HVAC Service Tech

Ellington, CT · On-site

$45 - $55/hr

Our team at Homestead Comfort in Ellington, CT is hiring a full-time Licensed HVAC Service Tech to complete excellent repair services throughout Hartford and Tolland Counties. Quick Overview: Pay ...

Lincoln Tech

HVAC Instructor

Broad Brook, CT · On-site

$40 - $45/hr

Journeyman's License * HVAC Service & Installation * HVAC Maintenance * HVAC Troubleshooting * HVAC Repair * Boiler Troubleshooting Machines & technologies you'll use: * HVAC Systems ID:qnkTyx

Homestead Comfort

Licensed HVAC Service Tech

Ellington, CT · On-site

$45 - $55/hr

Our team at Homestead Comfort in Ellington, CT is hiring a full-time Licensed HVAC Service Tech to complete excellent repair services throughout Hartford and Tolland Counties.Quick Overview:Pay: $45 ...

Kelso Building Services

HVAC Technician

Hartford, CT · On-site

$50/hr

About the Role Rowbel Services is looking for an experienced HVAC Service Tech to join our team. In this role, you'll be the expert our clients rely on -- diagnosing problems quickly, performing ...

Skilled Trades Partners

Licensed HVAC Tech

Hartford, CT

$45 - $50/hr

Ability to work independently and manage service calls efficiently Schedule * Monday - Friday * Typical hours: 7:30 AM - 3:30 PM * Paid travel time If you're a licensed HVAC technician looking for a ...

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All JobsHvac Service JobsHvac Service Manager JobsHvac Service Manager Jobs in Springfield, MA

Hvac Service Manager information

See Springfield, MA salary details

$29K

$83.5K

$125.4K

How much do hvac service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for hvac service manager in Springfield, MA is $83,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $97,900.00 per year, depending on experience, location, and employer.

What does an HVAC Service Manager do?

As an HVAC service manager, your job is to manage customer accounts, mentor new employees, train service technicians, and otherwise organize a team of employees. In this role, you may decide which equipment to provide, respond to warranty-related customer issues, manage a budget, coordinate with other departments, maintain staffing levels, ensure compliance with safety regulations, and monitor employee performance. HVAC service managers are also responsible for approving labor and material quotes for clients, especially when they exceed the normal thresholds for the company. The many duties of this position often require multitasking, the ability to prioritize tasks, and the ability to delegate work as needed.

What does an HVAC Service Manager do?

An HVAC Service Manager oversees the daily operations of heating, ventilation, and air conditioning (HVAC) service teams. They are responsible for managing staff, scheduling service calls, ensuring quality control, and maintaining customer satisfaction. Additionally, they handle budgets, training, and compliance with safety regulations. Their role ensures that HVAC systems are installed and serviced efficiently and effectively.

What are the key skills and qualifications needed to thrive as an HVAC Service Manager, and why are they important?

To thrive as an HVAC Service Manager, you need comprehensive knowledge of heating, ventilation, and air conditioning systems, strong troubleshooting abilities, and experience in team leadership—often supported by industry certifications like EPA 608 and an associate degree or higher in HVAC technology. Familiarity with HVAC diagnostic tools, scheduling software, and work order management systems is typically required. Outstanding communication, customer service, and problem-solving skills help you motivate technicians and address client concerns effectively. These skills ensure efficient service delivery, high customer satisfaction, and successful team management in a competitive field.

What are some common challenges HVAC Service Managers face when overseeing a team of technicians, and how can these be addressed?

HVAC Service Managers often encounter challenges related to scheduling, balancing workloads, and ensuring consistent quality across their team. Managing urgent customer requests while maintaining preventive maintenance schedules can be demanding. To address these challenges, effective communication, regular training for technicians, and utilizing scheduling software are essential. Building strong relationships with team members and fostering a collaborative environment also help in resolving conflicts and improving overall service delivery.

What is the difference between Hvac Service Manager vs Hvac Technician?

AspectHvac Service ManagerHvac Technician
CredentialsEPA certification, HVAC licenses, management experienceEPA certification, HVAC licenses, technical training
Work EnvironmentOffice management, client interaction, overseeing teamsOn-site installation, repair, maintenance
Employer & Industry UsageHVAC companies, service departmentsHVAC service companies, contractors

The Hvac Service Manager focuses on overseeing service operations, managing teams, and client relations, while the Hvac Technician handles hands-on installation, repairs, and maintenance. Both roles require certifications like EPA and HVAC licenses, but differ in responsibilities and work environment. Understanding these differences helps job seekers find the right position in the HVAC industry.

How much do HVAC Service Managers make?

HVAC Service Managers typically earn an average annual salary of around $70,000 to $90,000, depending on experience, certifications, and the size of the company. Salaries can vary based on location, with higher wages often found in regions with a higher cost of living or greater demand for HVAC services.
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The top searched job categories for Hvac Service Manager jobs in Springfield, MA are:

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Hvac Service Manager jobs near you
Infographic showing various Hvac Service Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $83,483 per year, or $40.1 per hour.

HVAC Service Technician I

HomeWorks Energy

Windsor, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

HVAC Service Technician I
Position Type: Full-time hourly position that is eligible for overtime plus commission/bonus incentives.
Job Summary:
The HVAC Service Technician I is responsible for troubleshooting, repairing, and maintaining residential heating, ventilation, and air conditioning (HVAC) systems. This includes performing routine maintenance, troubleshooting HVAC issues, diagnosing complex system problems, and providing solutions to ensure customers' systems operate efficiently. In addition to service work, the role also involves selling HVAC replacement systems and performing start-up commissioning on newly installed HVAC units. The ideal candidate will have a deep knowledge of residential HVAC systems, excellent problem-solving skills, and a customer-focused approach to service delivery.
Essential Functions:
The Essential Functions are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
  • Troubleshoot and Repair:
    • Diagnose and repair heating, cooling, and ventilation issues in residential HVAC systems, including furnaces, boilers, combi-boilers, air conditioners, heat pumps, and ductless systems.
    • Use diagnostic tools, digital multimeters, and other equipment to identify issues and perform accurate and timely repairs.
    • Troubleshoot system malfunctions, identify root causes, and recommend solutions to restore comfort in the home.
    • Troubleshoot and repair refrigerant leaks, electrical issues, airflow problems, and other system-related issues.
  • Maintenance and Service:
    • Perform routine preventive maintenance (PM) tasks on residential HVAC systems, including cleaning coils, changing filters, checking refrigerant levels, inspecting electrical components, and ensuring all system parts are functioning optimally.
    • Clean and replace air filters, adjust thermostats, and inspect and lubricate moving parts (e.g., fan motors, blowers) to ensure longevity and efficiency of HVAC units.
    • Conduct comprehensive seasonal tune-ups to keep HVAC systems running at peak performance.
    • Offer customers tips and best practices to improve energy efficiency and system longevity.
  • System Commissioning and Start-Up:
    • Perform system start-up commissioning for newly installed HVAC units, ensuring proper installation and operational efficiency.
    • Verify that newly installed systems are functioning correctly, making adjustments where necessary to ensure optimal performance.
    • Test and calibrate system controls, including thermostats and dampers, to ensure they meet manufacturer specifications.
    • Provide clients with a thorough overview of system operation, care instructions, and maintenance recommendations.
  • Sales and System Replacements:
    • Assess the need for HVAC system replacement during service visits and provide detailed replacement estimates.
    • Educate homeowners on available options, providing solutions that best meet their needs, preferences, and budget.
    • Present and explain product features, benefits, and energy-saving advantages of various replacement systems.
    • Collaborate with the sales team to close sales on HVAC system replacements, ensuring customer satisfaction and retention.
    • Promote energy-efficient products and services that align with current environmental regulations and standards.
  • Customer Service and Communication:
    • Maintain a professional, courteous, and helpful attitude when interacting with customers.
    • Clearly explain technical problems and solutions to customers in a way they can understand.
    • Ensure customers are fully informed about system conditions, maintenance needs, and replacement options.
    • Foster positive relationships with clients, ensuring repeat business and customer loyalty.
    • Accurately complete all service documentation, including work orders, invoices, and maintenance records.
  • Compliance and Safety:
    • Ensure all work is completed in compliance with local building codes, safety regulations, and manufacturer's guidelines.
    • Adhere to company policies regarding safety protocols, including the safe handling of refrigerants and electrical components.
    • Ensure all tools and equipment are properly maintained and used according to safety standards.
  • Team Collaboration and Development:
    • Collaborate effectively with other technicians, service managers, and the installation team to provide comprehensive service.
    • Provide mentorship and guidance to junior technicians as needed.
    • Stay up-to-date on the latest industry trends, technologies, and best practices, continuing professional development through training and certifications.
  • Perform additional tasks as required.

Education & Experience:
  • Requires a high school diploma or equivalent.
  • EPA Section 608 Certification.
  • OSHA 10
  • NATE (North American Technician Excellence) certification or equivalent preferred but not required.
  • Valid driver's license and clean driving record.
  • 3+ years of experience as an HVAC Service Technician, with a strong background in troubleshooting, repair, and maintenance of residential HVAC systems.
  • Experience with both conventional HVAC systems and more modern systems like ductless mini-splits, heat pumps, smart thermostats, and high efficiency boiler systems.
  • Proficiency with HVAC diagnostic tools, digital multimeters, and refrigerant handling.
  • Advanced knowledge of HVAC systems, components, and their operation.
  • Ability to diagnose and repair complex HVAC issues independently.
  • Experience in system start-up commissioning and installation support.
  • Familiarity with energy-efficient systems and environmentally friendly refrigerants.
  • Ability to assess customer needs and recommend appropriate HVAC solutions.
  • Strong communication skills with the ability to explain technical issues to non-technical customers.
  • Proficiency in using CRM software to track service calls, sales leads, and customer communications.
  • Strong problem-solving and troubleshooting skills.
  • Self-motivated with a strong work ethic and excellent time-management skills.
  • Reliable and punctual, with a commitment to meeting deadlines and customer satisfaction.
  • Requires proficiency in reading, writing, and communicating in English.

Perks/Benefits
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid training
  • 401k Retirement Plan with match
  • PTO with accrual schedule
  • Paid holiday schedule
  • Employee Assistance Program
  • Overtime
  • Fast growth opportunities!

Work Environment:
Customer settings: This position is based in customer settings and will require work in and out of doors, including in attics, basements, small-confined spaces, and rooftops.
Physical Demands:
  • While performing the duties of the job, the employee is regularly required to stand, bend, crawl, or kneel in confined spaces. The employee may be required to lift up to 100 pounds, and must be able to climb ladders, enter crawl spaces, stand on roofs, and move up and down stairs safely.
  • This job may require travel in a personal or company-provided vehicle.

Equal Opportunity Employer:
At HomeWorks Energy, we celebrate diversity, inclusion, and collaboration. As an Equal Opportunity Employer, we do not discriminate against race, color, religion, national origin, sex, age, gender identity, or expression, sexual orientation, physical or mental disability, veteran status, or any other applicable characteristics. All employment decisions are based on qualifications, skills, and experiences needed to successfully perform the job.
Compensation: $26 - $36 per hour + potential for additional $200 per week in incentives

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