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Hvac Service Manager Jobs in Rochester, NY (NOW HIRING)

Empire Heating and Air Conditioning

Be Seen First

Residential HVAC Service Technician

Rochester, NY · On-site

$70K - $100K/yr

We are looking for a Residential HVAC Service Technician to join our team! You will be responsible for repairs, servicing, and repairing heating and air conditioning systems and heat pumps.

NexCore

HVAC Service Technician

Rochester, NY · On-site

$25 - $38/hr

HVAC Service Technician Department: HVAC Employment Type: Full Time Location: Rochester, NY ... Follow all established procedures and standards communicated by management Qualifications

NexCore

HVAC Service Technician

Rochester, NY · On-site

$26 - $40/hr

Follow all established procedures and standards communicated by management * Customer service ... Knowledge of HVAC equipment * Technical aptitude and ability to use recourses * Verbal and written ...

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All JobsHvac Service JobsHvac Service Manager JobsHvac Service Manager Jobs in Rochester, NY

Hvac Service Manager information

See Rochester, NY salary details

$28.6K

$82.5K

$123.9K

How much do hvac service manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for hvac service manager in Rochester, NY is $82,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $96,700.00 per year, depending on experience, location, and employer.

Can HVAC techs make 300k?

HVAC Service Managers, especially those with extensive experience, certifications, and in high-demand markets, can potentially earn $300,000 or more annually through a combination of salary, overtime, and bonuses. However, typical earnings for HVAC technicians are generally lower, with most earning between $40,000 and $80,000 per year. Reaching a $300,000 income usually requires advanced management roles, specialization, or owning a successful contracting business.

What is the highest paid HVAC position?

The highest paid HVAC position is typically a senior or specialized role such as HVAC Service Director, HVAC Project Manager, or HVAC Business Owner, with salaries often exceeding $100,000 annually. These roles usually require extensive experience, advanced certifications, and strong management or technical skills.

What does a HVAC service manager do?

A HVAC service manager oversees the operation and maintenance of heating, ventilation, and air conditioning systems. They coordinate service technicians, ensure quality work, manage schedules, and may handle customer relations and safety compliance. Strong leadership, technical knowledge, and certification are essential for this role.

What is the difference between Hvac Service Manager vs Hvac Technician?

AspectHvac Service ManagerHvac Technician
CredentialsEPA certification, HVAC licenses, management experienceEPA certification, HVAC licenses, technical training
Work EnvironmentOffice management, client interaction, overseeing teamsOn-site installation, repair, maintenance
Employer & Industry UsageHVAC companies, service departmentsHVAC service companies, contractors

The Hvac Service Manager focuses on overseeing service operations, managing teams, and client relations, while the Hvac Technician handles hands-on installation, repairs, and maintenance. Both roles require certifications like EPA and HVAC licenses, but differ in responsibilities and work environment. Understanding these differences helps job seekers find the right position in the HVAC industry.

What Does an HVAC Service Manager Do?

As an HVAC service manager, your job is to manage customer accounts, mentor new employees, train service technicians, and otherwise organize a team of employees. In this role, you may decide which equipment to provide, respond to warranty-related customer issues, manage a budget, coordinate with other departments, maintain staffing levels, ensure compliance with safety regulations, and monitor employee performance. HVAC service managers are also responsible for approving labor and material quotes for clients, especially when they exceed the normal thresholds for the company. The many duties of this position often require multitasking, the ability to prioritize tasks, and the ability to delegate work as needed.

What are the key skills and qualifications needed to thrive as an HVAC Service Manager, and why are they important?

To thrive as an HVAC Service Manager, you need comprehensive knowledge of heating, ventilation, and air conditioning systems, strong troubleshooting abilities, and experience in team leadership—often supported by industry certifications like EPA 608 and an associate degree or higher in HVAC technology. Familiarity with HVAC diagnostic tools, scheduling software, and work order management systems is typically required. Outstanding communication, customer service, and problem-solving skills help you motivate technicians and address client concerns effectively. These skills ensure efficient service delivery, high customer satisfaction, and successful team management in a competitive field.

What does an HVAC Service Manager do?

An HVAC Service Manager oversees the daily operations of heating, ventilation, and air conditioning (HVAC) service teams. They are responsible for managing staff, scheduling service calls, ensuring quality control, and maintaining customer satisfaction. Additionally, they handle budgets, training, and compliance with safety regulations. Their role ensures that HVAC systems are installed and serviced efficiently and effectively.

Can HVAC make $100,000 a year?

HVAC Service Managers can earn $100,000 or more annually, especially with experience, certifications, and working in high-demand regions. Salaries vary based on location, company size, and responsibilities, with some managers earning higher through overtime, bonuses, or specialized skills.

What are some common challenges HVAC Service Managers face when overseeing a team of technicians, and how can these be addressed?

HVAC Service Managers often encounter challenges related to scheduling, balancing workloads, and ensuring consistent quality across their team. Managing urgent customer requests while maintaining preventive maintenance schedules can be demanding. To address these challenges, effective communication, regular training for technicians, and utilizing scheduling software are essential. Building strong relationships with team members and fostering a collaborative environment also help in resolving conflicts and improving overall service delivery.
More about Hvac Service Manager jobs
What are popular job titles related to Hvac Service Manager jobs in Rochester, NY? For Hvac Service Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Hvac Service Manager jobs in Rochester, NY look for? The top searched job categories for Hvac Service Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Hvac Service Manager jobs? Cities near Rochester, NY with the most Hvac Service Manager job openings:
Hvac Service Manager jobs near you
Infographic showing various Hvac Service Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $82,463 per year, or $39.6 per hour.
Commercial/Industrial HVAC Positions Available

Commercial/Industrial HVAC Positions Available

Livingston Associates

Rochester, NY

Full-time

Medical, Dental, Retirement, PTO

Posted 19 days ago

Job description

Livingston Associates has partnered with an established HVAC company, made up of highly skilled, capable individuals who are looking to an operations lead to their growing team!
Company Overview:
This HVAC company has over five decades of knowledge and experience in the industry. They are experts in HVAC installation, service, and maintenance for commercial/industrial facilities including, but not limited to, manufacturing, hospitality, food production, office and retail. Specializing in design-build, design-assist, and partnered/financially driven design processes, they provide customers with high efficiency and best value facility mechanical and environmental systems such as precision manufacturing processes, environmental conditioning and geothermal heating/cooling.
Assistant HVAC Service Manager
Position Summary:
The Assistant HVAC Service Manager plays a critical role in supporting the Service Manager and the broader management team to ensure smooth operations within the Service Department. This position focuses on coordinating daily service activities, assisting with scheduling, managing resources, and providing leadership support to enhance customer satisfaction and operational efficiency. The Assistant Service Manager will act as a key liaison between technicians, customers, and management, ensuring service excellence and adherence to company standards.
Key Responsibilities:
  • Assist the Service Manager in overseeing daily service operations, including scheduling and dispatching technicians.
  • Serve as a point of contact for service-related inquiries from customers and internal teams.
  • Support management team members with administrative and operational tasks as needed.
  • Monitor work orders, job progress, and technician performance to ensure timely completion.
  • Help manage inventory, tools, and equipment for service jobs.
  • Coordinate with vendors and suppliers for parts procurement and delivery.
  • Communicate with customers regarding service schedules, updates, and follow-ups.
  • Address customer concerns promptly and professionally to maintain high satisfaction levels.
  • Assist in training and mentoring service technicians.
  • Support cross-training initiatives to improve team versatility and skill sets.
  • Prepare and maintain service reports, performance metrics, and compliance documentation.
  • Ensure adherence to safety standards and company policies.

Qualifications & Requirements:
  • Minimum 3–5 years of HVAC experience.
  • High School diploma or GED. • OSHA 10-hour and/or OSHA-30-hour Construction Training Certification.
  • Strong organizational, communication, and problem-solving skills.
  • Experience in service coordination, scheduling, or a lead technician role preferred.
  • Ability to work collaboratively with management and field personnel.
  • Proficiency with service management software and Microsoft Office Suite.
  • Strong written and verbal communication skills.
  • Clean and valid NYS driver’s license.
  • High attention to detail and accuracy.

HVAC Experienced Commercial Service Technician
Position Summary:
The HVAC Service Technician is responsible for providing expert service and maintenance for commercial and industrial facilities, including but not limited to manufacturing, retail, office, and hospitality environments. This role requires proficiency in diagnosing, repairing, and maintaining a wide range of HVAC systems to ensure optimal performance and customer satisfaction.
Key Responsibilities:
  • Service and maintenance of commercial/industrial facilities including but not limited to manufacturing, retail, office, and hospitality.
  • Service and maintenance of a variety of HVAC systems including but not limited to:
    • Water source heat pumps
    • Indirect and direct forced air systems
    • Packaged RTUs
    • Hydronic heating systems
    • Cooling towers
    • Ductless splits
    • VRF systems
    • Clean room systems
    • Humidification/dehumidification systems

Qualifications & Requirements:
  • Minimum 5 years of experience servicing commercial/industrial HVAC.
  • High School diploma or GED.
  • Clean and valid NYS driver’s license.
  • OSHA 10-hour and/or OSHA-30-hour Construction Training Certification.
  • EPA Certifications I & II and/or Universal.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to work collaboratively with management and field personnel.
  • Strong written and verbal communication skills.
  • High attention to detail and accuracy.

HVAC Commercial/Industrial Installer
Position Summary: 
The HVAC Commercial/Industrial Installer is responsible for the installation of HVAC systems and components in commercial and industrial facilities, including but not limited to manufacturing, retail, office, and hospitality environments. This role requires expertise in installing sheetmetal, piping, controls, and associated HVAC equipment to ensure proper system functionality and compliance with industry standards.
Key Responsibilities:
  • Installation of HVAC systems and components in commercial/industrial facilities including but not limited to manufacturing, retail, office, and hospitality.
  • Installation of sheetmetal, piping, and controls for HVAC systems.
  • Install and configure a variety of HVAC systems including but not limited to:
    • Water source heat pumps
    • Indirect and direct forced air systems
    • Packaged RTUs
    • Hydronic heating systems
    • Cooling towers
    • Ductless splits
    • VRF systems
    • Clean room systems
    • Humidification/dehumidification systems

Qualifications & Requirements:
  • Minimum 5 years of experience installing commercial/industrial HVAC systems.
  • High School diploma or GED.
  • Clean and valid NYS driver’s license.
  • OSHA 10-hour and/or OSHA-30-hour Construction Training Certification.
  • EPA Certifications I & II and/or Universal.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to work collaboratively with management and field personnel.
  • Strong written and verbal communication skills.
  • High attention to detail and accuracy.

Applied to all positions:
Compensation:
  • Minimum 3–5 years HVAC experience: $32–$36 per hour.
  • 5 years or more HVAC experience or lead role experience: $35–$45 per hour.

Benefits:
  • Health and Dental Insurance
  • 401(k) Plan
  • Paid Time Off and Holidays
  • Mileage Reimbursement
  • $550-750 Monthly Vehicle Allowance
  • Qualified Education Reimbursement
  • Industry and Internal Training Opportunities

Physical Demands and Work Environment: 
These positions require the ability to perform physically demanding tasks in a variety of environments. Employees must be able to:
  • Lift and carry up to 50 pounds regularly and occasionally heavier loads with assistance.
  • Work in confined spaces, on ladders, rooftops, and elevated platforms.
  • Stand, walk, bend, kneel, and crouch for extended periods.
  • Tolerate exposure to varying temperatures, including hot mechanical rooms and outdoor conditions in all seasons.
  • Operate hand tools, power tools, and diagnostic or installation equipment safely.
  • Maintain visual and auditory acuity to ensure accurate work and safe practices.
  • Work environments include commercial and industrial facilities such as manufacturing plants, retail spaces, offices, and hospitality venues.
  • Employees may be exposed to dust, noise, and chemicals associated with HVAC systems. Proper use of personal protective equipment (PPE) is required at all times.

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