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Humana Care Management Support Professional Jobs

Care Management Support Assistant 2 Key Accountabilities * You will recognize ACD specific ... Humana reserves the right to require associates to upgrade their internet service if necessary.

The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and ...

... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...

... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...

... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...

... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...

... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...

... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...

... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...

... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...

... support professionals responsible for the care management of Medicaid members in Humana's Illinois market. The Manager, Care Management follows guidelines and departmental procedures; applies ...

Bilingual Care Management Support

$17.50 - $22.50/hr

... and professionalism * You demonstrate compassion, integrity, and sound judgment when supporting ... While this is a remote position, occasional travel to Humana's offices for training or meetings may ...

Community Health Field Worker

Castor, LA · On-site

$17.75 - $23.25/hr

The Care Management Support Professional work assignments are often straightforward and of moderate complexity. Humana's Community Health Workers (CHW) serve as members of our Louisiana Medicaid ...

Previous Care Management experience Additional Information * Location: Dane County and Columbia ... Humana") offers competitive benefits that support whole-person well-being. Associate benefits are ...

Previous Care Management experience Additional Information * Location: Milwaukee, WI * Travel: Up ... Humana") offers competitive benefits that support whole-person well-being. Associate benefits are ...

Become a part of our caring community Humana/iCare is looking for an RN Care Manager Lead to join ... management services through the FCP program. You will also provide support to the FCP Nurses and ...

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Humana Care Management Support Professional information

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How much do humana care management support professional jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for humana care management support professional in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

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For Humana Care Management Support Professional jobs, the most frequently searched job titles are:

Infographic showing various Humana Care Management Support Professional job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Care Management Support Assistant

Remote

Humana
Health Care and Social Assistance • 10K+ employees

$39K - $49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Humana rating

8.0

Company rating: 8.0 out of 10

Based on 267 frontline employees who took The Breakroom Quiz


Job description

Become a part of our caring community
The Care Management Support Assistant 2 - Autism Care Demonstration (ACD) Referral Coordinator-will process referrals from Military Treatment Facilities (MTFs) and civilian providers for the ACD program.

Care Management Support Assistant 2 Key Accountabilities

  • You will recognize ACD specific assessments/treatment plans and pend referrals and authorizations for review.

  • You will coordinate authorizations with Autism Services Navigators and Utilization Management. You will answer questions from associates and MTF/ civilian providers to obtain additional information that may complete referrals.

  • Data entry into medical management system, eligibility reviews, reviewing for ECHO benefits, non-clinical overview of assessments

  • Complete documentation to pend tasks to appropriate queues who can complete or request additional information.

  • You will answer inbound calls on the TRICARE Autism Care Demonstration using available resources. Educate beneficiaries and providers regarding the TRICARE ACD program.

  • You will monitor the phone queues and web chats to answer provider/beneficiary inquiries.

You will report to a Supervisor of Care Management Support.


Use your skills to make an impact

Required Qualifications

  • Work a shift of 10:30 a.m. - 7 p.m. E.T. to help handle internal phone queue

  • 2 or more years of medical coding and/or behavioral health experience

  • 3 or more years of experience in customer service or referral management position (handling high volume of work with a deadline)

  • 3 years of experience in healthcare/medical or health insurance field

  • Our Department of Defense Contract requires U.S. citizenship for this position

  • Successfully receive approval for government security clearance (Via National Background Investigation Services NBIS)

  • HGB is not authorized to do work in Puerto Rico per our government contract. We are not able to hire candidates that are currently living in Puerto Rico

Preferred Qualifications

  • Military health care service experience or working knowledge of TRICARE entitlement program

  • Bachelor's degree

Additional Information

Work Days/Hours: Will work an 8-hour shift of 10:30 a.m.-7 p.m. EST, Monday through Friday

  • Overtime per business need

  • Training hours: Mandatory for the first 4-6 weeks: 8 a.m.-4:30 p.m. EST

Work Style: Remote

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Florida Background Screening Requirements: Notice for candidates applying to this position from a Florida work location, including Florida home-based work location. This position is subject to Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse. For information about the screening process and requirements, visit: https://info.flclearinghouse.com.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$39,000 - $49,400 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 09-18-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.


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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

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