Care Management Support Assistant Jobs (NOW HIRING)

Management Support Assistant, IS-0303-7
Application Deadline: 21 September 2026
Department: National Zoo and Conservation Biology Institute
Employment Type: Full Time
Location: Front Royal, VA
Compensation: $57,736 / year
Description
OPEN DATE: September 8, 2026
CLOSING DATE: September 21, 2026 (This job will close once 100 applications are received which may be sooner than the closing date.)
POSITION TYPE: Trust Fund
APPOINTMENT TYPE: Temporary, not to exceed two years. May be extended based on funds availability.
SCHEDULE: Full-Time
DUTY LOCATION: Front Royal, VA
Position sensitivity and risk:
Non-sensitive (NS)/Moderate Risk
Who May Apply:
Open to all qualified applicants
What are Trust Fund Positions?
Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).
Conditions of Employment

• Pass Pre-employment Background Check and Subsequent Background Investigation for position designated.
• Complete a Probationary Period.
• Maintain a Bank Account for Direct Deposit/Electronic Transfer.
• The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.
• Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

OVERVIEW
The Smithsonian Institution is a unique complex of 21 museums and galleries, the National Zoo and Conservation Biology Institute and nine research centers. The Smithsonian is a national and world treasure and is dedicated to its founding mission, "the increase and diffusion of knowledge." The Smithsonian's National Zoo and Conservation Biology Institute plays a leading role in the Smithsonian's global efforts to save wildlife species from extinction and train future generations of conservationists.
The Smithsonian's National Zoo and Conservation Biology Institute (NZCBI) is a leader in the conservation, care, exhibition, and research of wildlife and habitats. NZCBI's employees in the nation's capital, Virginia, and worldwide and as part of the Smithsonian make it prominent in national and international affairs involving conservation, zoos, wildlife, public outreach, and biological research.
This position is located at NZCBI Front Royal, 1500 Remount Road, Front Royal, VA 22630.
DUTIES AND RESPONSIBILITIES
The incumbent serves as administrative contact and is expected to provide a range of office requests in support of center operations. These requests include programmatic support, procurement, financial reconciliations and oversight, logistics, property management, travel orders, record keeping, initiating HR actions and other operational needs associated with a unit and/or program. The incumbent assists in developing, analyzing, evaluating, advising on, and improving the effectiveness of work methods and procedures, organization, manpower utilization, distribution of work assignments, delegations of authority (based on the individual office), management controls, information and documentation systems, and other similar functions of management.
In this position, you will conduct the following duties and responsibilities:

• Fund management and budget administrative support.
• Procurement Support.
• Travel Support.
• Administrative Support.

QUALIFICATION REQUIREMENTS
SPECIALIZED EXPERIENCE
You must have one year of specialized experience equivalent to the IS-5 level that is close or similar to the work of this job. Incumbents must possess:

1. Knowledge of basic accounting principles and the application/techniques of tracking income and expenditures, tracking invoices, and ensuring accurate expense coding.
2. Experience in procurement procedures and policies for preparing purchase orders, tracking inventory, reviewing statements of work, and summarizing bid proposals.
3. Experience in complex domestic and foreign travel, by preparing travel authorizations and vouchers, requesting travel cards, and monitoring of expenses and cash advances.
4. Experience in office environments responding to inquiries, correspondence, and maintaining a filing system.

HOW TO APPLY: CV/Resume must include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week. CV/Resume must include the month, and year of all degrees earned; professional and relevant volunteer experience; peer-reviewed publications; competitive funding received; any honors or awards received; memberships in professional societies; presentations given at national/international meetings; and names, addresses, and phone numbers of four persons familiar with your scientific stature, contributions, and recognition. Earned, academic degrees must be verified with copies of official university transcripts that clearly state the classes taken, degree awarded, the major, and date of conferral.
CV/RESUME MUST CLEARLY IDENTIFY HOW YOU WILL FULFILL THE SPECIALIZED EXPERIENCE TO BE CONSIDERED. Failure to provide this information and documents will result in your application receiving no further consideration.
A cover letter can be included with the application materials to summarize the applicant's training, experience, and interest in the position.
Any false statement in your application may result in rejection of your application and may also result in termination after employment begins.
Join us in "Inspiring Generations through Knowledge and Discovery."
What To Expect Next: Once the vacancy announcement closes, a review of your resume and cover letter will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager.
Relocation expenses are not paid.
The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact OHRTrustBranch@si.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian's Accommodation Procedures.
The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information: https://www.si.edu/oeesd.