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Human Services Supervisor Jobs (NOW HIRING)

City of Norfolk, VA

Human Services Aide

Norfolk, VA · On-site

$42K - $70K/yr

Human Services Division: Division of Social Services Opening Date: 09/03/2026 Closing Date: 9/13 ... supervisors and workers with printouts and mail left for clients. * Direct clients on the ...

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Human Services Supervisor information

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$39K

$86.1K

$129.5K

How much do human services supervisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for human services supervisor in the United States is $86,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a human services supervisor?

Human Services Supervisors are professionals who oversee teams within social service agencies, ensuring that caseworkers and other staff provide effective support to clients in need. They manage daily operations, supervise staff, handle complex cases, and ensure compliance with policies and regulations. Their role is crucial in maintaining high standards of service delivery, supporting staff development, and improving outcomes for individuals and families receiving assistance.

How does a human services supervisor typically support and develop their team members?

A Human Services Supervisor plays a crucial role in mentoring and supporting their staff by providing regular feedback, facilitating training opportunities, and encouraging professional growth. They often conduct one-on-one meetings to discuss case challenges, performance goals, and identify areas for skill enhancement. Supervisors also foster a collaborative work environment by promoting open communication and teamwork, ensuring staff members feel supported while managing complex client cases. This supportive approach helps reduce burnout and improves service delivery to clients.

What are the key skills and qualifications needed to thrive as a human services supervisor, and why are they important?

To thrive as a Human Services Supervisor, you generally need a background in social work or a related field, leadership experience, and knowledge of case management practices. Familiarity with case management systems, government regulations, and sometimes certifications like the Licensed Clinical Social Worker (LCSW) credential is often required. Exceptional interpersonal skills, conflict resolution, and team leadership abilities help supervisors motivate and support staff while managing complex client needs. These skills ensure effective program delivery, compliance, and a supportive environment for both clients and staff.

What is the difference between Human Services Supervisor vs Case Manager?

AspectHuman Services SupervisorCase Manager
Required CredentialsBachelor's degree in social work, psychology, or related field; sometimes a master'sBachelor's degree in social work, psychology, or related field; certification may be preferred
Work EnvironmentSupervises staff, manages programs, oversees casework teams in social service agenciesWorks directly with clients to assess needs, develop plans, and connect to resources
Employer & Industry UsageUsed in government agencies, non-profits, healthcare organizationsCommonly employed in social service agencies, healthcare, and community organizations

The main difference is that Human Services Supervisors oversee staff and programs, while Case Managers work directly with clients to provide services. Human Services Supervisors focus on management and program oversight, whereas Case Managers focus on client casework and support.

What cities are hiring for Human Services Supervisor jobs?

Cities with the most Human Services Supervisor job openings:

Who are the top companies hiring for Human Services Supervisor jobs?

The top employers for Human Services Supervisor jobs are:

What states have the most Human Services Supervisor jobs?

States with the most job openings for Human Services Supervisor jobs include:

What are popular job titles related to Human Services Supervisor jobs?

For Human Services Supervisor jobs, the most frequently searched job titles are:

Human Services Supervisor jobs near you
Infographic showing various Human Services Supervisor job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $86,139 per year, or $41.4 per hour.

Family Services Supervisor

Wise, VA • On-site

Virginia Department of Social Services
Public Administration • 1 - 5K employees
Learn more about Virginia Department of Social Servicesexternal

$55K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

834th of 858 rated public administrative organizations

Job description


Title Description- This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter's responsibilities for supervising Family Services Supervisors and managing the direct services program performance.
General Work Tasks (Illustrative Only) -
  • Supervises social workers, assistants and others;
  • Sets and enforces objectives for quality and quantity of work performed by unit;
  • Evaluates social service programs and program budgets;
  • Applies appropriate human resource practices in the supervision of staff;
  • Establishes and maintains good working relationships with others;
  • Recommends policy changes based on evaluation of program effectiveness;
  • Deals with difficult or dangerous cases;
  • Interprets the program to other agencies and to the public; and
  • Participates in community planning and development of new resources, jobs and community work sites.

Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.
Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle.
Abilities- Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.
Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
Minimum Qualifications: See knowledge, skills, abilities, education and experience.
Preferred Qualifications: Prefer previous experience with Adult Protective Services/Adult Services, Child Protective Service, or Foster Care. Considerable experience working with social work principals and practices; working knowledge of laws, policies, and regulations related to human services programs areas and legal procedures as related to the program areas.
Special Requirements: All applicants may be subject to a Criminal History Background Search, Central Registry search, DMS/driving record check, CPS and pre-employment drug screening. The investigation may include fingerprint checks (State Police, FBI); local agency checks, employment verification and references; certification of education (relevant to employment); credit checks (relevant to employment); and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required check and screenings. Employees must be willing to work in community emergency shelters in the event of a declared disaster or emergency.
Special Instructions to Applicants: Applicants are encouraged to provide a complete listing of work experience and qualifications on the application and/or resume. Application/resume for this position must be submitted electronically through this website. Consideration for an interview is based solely on the information within the application/resume.
Work experience must be documented on the application/resume to be considered.

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