Department of Human Services Class Title: REHABILITATION CASE COORD I (38141) Skill Option: UMP ... case management system to determine daily priority of customer service delivery. This position ...
Department of Human Services Class Title: REHABILITATION CASE COORD I (38141) Skill Option: UMP ... case management system to determine daily priority of customer service delivery. This position ...
Department of Human Services Class Title: REHABILITATION CASE COORD I (38141) Skill Option: UMP ... case management system to determine daily priority of customer service delivery. This position ...
Department of Human Services Class Title: REHABILITATION CASE COORD I (38141) Skill Option: UMP ... case management system to determine daily priority of customer service delivery. This position ...
Core Service Offerings We offer a gamut of services across diverse domains, categories, skill sets ... The Senior Program Manager has overall accountability for complex programs from concept through ...
Core Service Offerings We offer a gamut of services across diverse domains, categories, skill sets ... The Senior Program Manager has overall accountability for complex programs from concept through ...
Program Manager
Chicago, IL · On-site
$80 - $90/hr
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over ... Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies ...
Program Manager
Chicago, IL · On-site
$80 - $90/hr
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over ... Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies ...
Program Manager
Chicago, IL · Hybrid
$123K - $169K/yr
This includes managing resources such as the intranet, service catalogs, and team materials to ... Human Resources). Sidley Austin LLP is an Equal Opportunity Employer.
Program Manager
Chicago, IL · Hybrid
$123K - $169K/yr
This includes managing resources such as the intranet, service catalogs, and team materials to ... Human Resources). Sidley Austin LLP is an Equal Opportunity Employer.
Program Manager
$90K/yr
... Program Manager. Come join a global leader in precision die-casting; be part of a team producing ... Proactively identifies and resolves problems (including human and machine resource constraints ...
Program Manager
$90K/yr
... Program Manager. Come join a global leader in precision die-casting; be part of a team producing ... Proactively identifies and resolves problems (including human and machine resource constraints ...
Program Manager
Elgin, IL · On-site
$90K/yr
... Program Manager. Come join a global leader in precision die-casting; be part of a team producing ... Proactively identifies and resolves problems (including human and machine resource constraints ...
Program Manager
Elgin, IL · On-site
$90K/yr
... Program Manager. Come join a global leader in precision die-casting; be part of a team producing ... Proactively identifies and resolves problems (including human and machine resource constraints ...
Program Manager
Elgin, IL · On-site
$90K/yr
... Program Manager. Come join a global leader in precision die-casting; be part of a team producing ... Proactively identifies and resolves problems (including human and machine resource constraints ...
Quick apply
Program Manager
Elgin, IL · On-site
$90K/yr
... Program Manager. Come join a global leader in precision die-casting; be part of a team producing ... Proactively identifies and resolves problems (including human and machine resource constraints ...
Program Manager
Chicago, IL · On-site
$123K - $169K/yr
This includes managing resources such as the intranet, service catalogs, and team materials to ... Human Resources). Sidley Austin LLP is an Equal Opportunity Employer.
Program Manager
Chicago, IL · On-site
$123K - $169K/yr
This includes managing resources such as the intranet, service catalogs, and team materials to ... Human Resources). Sidley Austin LLP is an Equal Opportunity Employer.
Residential Program Manager
Northbrook, IL · On-site
$63K - $70K/yr
JOB TITLE: Residential Program Manager JOB STATUS: Exempt (salaried) BASIC FUNCTION: Primarily ... Bachelor's degree or in human services, a related field, or extensive coursework in psychology ...
Residential Program Manager
Northbrook, IL · On-site
$63K - $70K/yr
JOB TITLE: Residential Program Manager JOB STATUS: Exempt (salaried) BASIC FUNCTION: Primarily ... Bachelor's degree or in human services, a related field, or extensive coursework in psychology ...
Residential Program Manager
$63K - $70K/yr
JOB TITLE: Residential Program Manager JOB STATUS: Exempt (salaried) BASIC FUNCTION: Primarily ... Bachelors degree or in human services, a related field, or extensive coursework in psychology ...
Residential Program Manager
$63K - $70K/yr
JOB TITLE: Residential Program Manager JOB STATUS: Exempt (salaried) BASIC FUNCTION: Primarily ... Bachelors degree or in human services, a related field, or extensive coursework in psychology ...
Residential Program Manager
$63K - $70K/yr
JOB TITLE: Residential Program Manager JOB STATUS: Exempt (salaried) BASIC FUNCTION: Primarily ... Bachelor's degree or in human services, a related field, or extensive coursework in psychology ...
Residential Program Manager
$63K - $70K/yr
JOB TITLE: Residential Program Manager JOB STATUS: Exempt (salaried) BASIC FUNCTION: Primarily ... Bachelor's degree or in human services, a related field, or extensive coursework in psychology ...
Program Manager
Quincy, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Quincy, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Decatur, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Decatur, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Peoria, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Peoria, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Fairview Heights, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Fairview Heights, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Rockford, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Rockford, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Fairview Heights, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Fairview Heights, IL · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Human Services Program Manager information
What is a human services program manager?
Human Services Program Managers are professionals who oversee and coordinate social service programs designed to support individuals and communities in need. They manage program staff, develop policies, monitor budgets, and ensure services meet regulatory standards and client needs. These managers often work in government agencies, non-profit organizations, or healthcare settings, focusing on programs related to mental health, housing, child welfare, or community outreach. Their work is vital in making sure that resources are effectively allocated and positive outcomes are achieved for the populations they serve.
What are the key skills and qualifications needed to thrive as a human services program manager?
To thrive as a Human Services Program Manager, you need expertise in program development, budgeting, and social services, typically supported by a bachelor’s or master’s degree in social work, public administration, or a related field. Familiarity with case management software, data analysis tools, and compliance regulations is commonly required. Strong leadership, problem-solving, and interpersonal communication skills set outstanding candidates apart. These skills and qualities are crucial for ensuring effective program delivery, stakeholder collaboration, and positive client outcomes.
What is the difference between Human Services Program Manager vs Social Services Coordinator?
| Aspect | Human Services Program Manager | Social Services Coordinator |
|---|---|---|
| Required Credentials | Bachelor's degree in social work, psychology, or related field; experience in program management | Bachelor's degree in social work, psychology, or related field; relevant experience in social services |
| Work Environment | Oversees programs, manages staff, and develops policies within agencies | Directly interacts with clients, assists with case management, and coordinates services |
| Employer & Industry Usage | Used in government agencies, nonprofits, and community organizations | Commonly employed in social service agencies, nonprofits, and healthcare settings |
The main difference is that Human Services Program Managers oversee entire programs and manage staff, while Social Services Coordinators focus on direct client interaction and service coordination. Both roles require similar educational backgrounds but differ in responsibilities and scope.
What are some common challenges human services program managers face when overseeing multiple community programs?
Human Services Program Managers often juggle multiple projects and teams, which can present challenges such as balancing limited resources, managing staff workloads, and ensuring programs meet regulatory and funding requirements. Coordinating with external partners and adapting to evolving client needs also require strong communication and problem-solving skills. Successful managers typically rely on effective delegation, regular team check-ins, and data-driven decision-making to address these complexities and maintain program quality.
What are popular job titles related to Human Services Program Manager jobs in Illinois?
For Human Services Program Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Human Services Program Manager jobs in Illinois look for?
The top searched job categories for Human Services Program Manager jobs in Illinois are:
What cities in Illinois are hiring for Human Services Program Manager jobs?
Cities in Illinois with the most Human Services Program Manager job openings:
$49K - $65K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
State Of Illinois rating
7.9
Based on 74 frontline employees who took The Breakroom Quiz
14th of 50 rated states
Job description
Job Requisition ID: 57692
Opening Date: 08/06/2026
Closing Date: 08/19/2026
Agency: Department of Human Services
Class Title: REHABILITATION CASE COORD I (38141)
Skill Option: UMP Certificate
Bilingual Option: None
Salary: Anticipated Salary: $4,144-$5,429/month ($49,728-$65,148/year)
Job Type: Salaried
Category: Full Time
County: St. Clair
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Rehabilitation Services (DRS) is the state's leading division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. The Division of Rehabilitation Services is seeking to hire a Rehabilitation Case Coordinator who is self-motivated and detail-oriented individual with strong communication skills who will work with counselor(s) and the case management system to determine daily priority of customer service delivery. This position collects, reviews and processes Individual Provider (IP) time sheets, vendor bills and payments and triages and prioritizes incoming mail, email, phone calls, voicemail, and drop-in customers. The Rehabilitation Case Coordinator assists applicants, program participants, family members/guardians/care givers, vendors and referring agencies with understanding program rules, policies, eligibility criteria and other aspects of the Home Services Program.
Essential Functions
- Serves as the Home Services Program Case Coordinator.
- Collects, reviews and processes Individual Provider (IP) time sheets bi-monthly.
- Assists applicants, program participants, family members/guardians/care givers, vendors and referring agencies with understanding program rules, policies, eligibility criteria and other aspects of the Home Services Program.
- Triages and prioritizes incoming mail, email, phone calls, voicemail, and drop-in customers.
- Meets frequently with Home Services Program staff within the office and/or supervisor to plan and/or discuss general casework activities.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of high school.
- Requires two (2) years of clerical related experience that demonstrates incorporation of working-level proficiency and accuracy in performing keyboarding functions.
*Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.
Conditions of Employment
- Requires ability to travel for training.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch
Headquarter Location: 601 S High St, Belleville, Illinois, 62220
Division of Rehabilitation Services
Bureau of Customer and Community Field Services
Region 5
Work County: St. Clair
Agency Contact: DHS.HiringUnit@illinois.gov
Posting Group: Social Services
About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being of everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.
As a State of Illinois employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick days annually (Sick days carry over from year to year)
- 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
- Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html
This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles. To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.
APPLICATION INSTRUCTIONS
Use the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
What State Of Illinois employees say
Pay
Benefits
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Workplace
Get the full story on Breakroom
About State of Illinois
Sourced by ZipRecruiter
The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.
Company size
11 - 50 Employees
Headquarters location
Springfield, IL, US
Year founded
2009