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Human Services Manager Jobs in Rome, NY (NOW HIRING)

... management activities within the required health IT system. * Attends agency in-services, workshops and seminars as required. Education/Experience: * Bachelor's degree (B. A.) in human services or ...

Human Resources Reports To: Company Leadership FLSA Status: Exempt Position Summary The Human ... manage multiple priorities in a fast-paced environment. * Strong customer service and employee ...

Human Resources generalist

Utica, NY · On-site

$62K - $66K/yr

Human Resources Generalist / Payroll Administrator Casa Imports & Fornino Foods Position Title ... manage multiple priorities in a fast-paced environment. * Strong customer service and employee ...

Provide administrative support for calendar management, meeting coordination, arranging ... Vacation Benefits after 6 Months of Service * 2 Personal Business Days after 90 Days of Service * 8 ...

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Manage recruiting administration, including posting and removing job advertisements, coordinating ... Help improve HR workflows, documentation, communication, and service levels as the function ...

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Human Services Manager information

See Rome, NY salary details

$47.3K

$95.7K

$146.3K

How much do human services manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for human services manager in Rome, NY is $95,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,300.00 and $112,200.00 per year, depending on experience, location, and employer.

What is a human services manager?

Human Services Managers are professionals who oversee programs and organizations that provide social services to individuals and communities. They are responsible for planning, directing, and coordinating activities in agencies that offer support such as mental health counseling, housing, child welfare, and community assistance. Their duties include managing staff, ensuring compliance with regulations, evaluating program effectiveness, and securing funding. Human Services Managers play a vital role in helping people access resources and improve their quality of life.

What does a human services manager do?

The responsibilities of a human services manager include overseeing operations at a human services agency. In this career, your job duties may consist of managing resources for your agency or service center, ensuring that the social workers and support staff are meeting client needs, and establishing practices and procedures for assessing each case and providing the necessary assistance and social work services. Your job also involves creating and maintaining a budget and ensuring that the agency follows all regulations governing human services agencies.

What are the key skills and qualifications needed to thrive as a human services manager, and why are they important?

To thrive as a Human Services Manager, you need expertise in social services, program management, and a relevant degree such as social work, public administration, or a related field. Familiarity with case management software, data reporting systems, and often state licensure or certification is typically required. Strong leadership, conflict resolution, and interpersonal communication skills help build effective teams and support clients. These competencies are crucial for ensuring efficient service delivery, compliance, and positive outcomes for both clients and staff.

What are some common challenges faced by human services managers in overseeing multidisciplinary teams?

Human Services Managers often lead teams composed of social workers, counselors, and support staff, each bringing unique perspectives and priorities. A common challenge is ensuring effective communication and collaboration among diverse professionals, especially when managing complex client cases. Balancing administrative duties with the need to provide support and supervision to staff can also be demanding. Managers must foster a positive team culture while navigating limited resources and high caseloads, making adaptability and strong leadership essential.

What is the difference between Human Services Manager vs Social Services Coordinator?

AspectHuman Services ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; often requires experience in managementBachelor's degree in social work, psychology, or related field; some roles may require certification
Work EnvironmentAdministrative offices, community agencies, healthcare facilitiesCommunity settings, client homes, agencies
Employer & Industry UsageNonprofits, government agencies, healthcare organizationsSocial service agencies, community programs, nonprofits
Common Search & ComparisonOften compared due to overlapping responsibilities in managing social programsFocuses more on direct client interaction and program coordination

The main difference is that Human Services Managers oversee and coordinate social service programs at an administrative level, while Social Services Coordinators focus more on direct client services and program implementation. Both roles require similar educational backgrounds but differ in scope and responsibilities.

What degree do you need to be a human services manager?

A human services manager typically needs a bachelor's degree in social work, psychology, sociology, or a related field. Many employers prefer candidates with a master's degree in social work (MSW) or a related advanced degree, along with relevant experience and strong leadership skills.

What are the most commonly searched types of Human Services jobs in Rome, NY?

The most popular types of Human Services jobs in Rome, NY are:

What job categories do people searching Human Services Manager jobs in Rome, NY look for?

The top searched job categories for Human Services Manager jobs in Rome, NY are:

What cities near Rome, NY are hiring for Human Services Manager jobs?

Cities near Rome, NY with the most Human Services Manager job openings:

Infographic showing various Human Services Manager job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $95,731 per year, or $46 per hour.

Quality Assurance Specialist - Clinic

Oneida, NY • On-site

The Arc Madison Cortland
201 - 500 employees

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Key responsibilities

  • Assist the Practice Manager and the Director of Clinic Services in ensuring clinical documentation and services meet quality standards and regulatory requirements.

  • Conduct audits, including detailed reviews of clinical documentation and monthly utilization reviews, to assess compliance and identify areas for improvement.

  • Support process improvement efforts by analyzing audit data, providing training on the EHR system, and assisting staff with credentialing and licensing paperwork.


Job description

The Arc Madison Cortland New Hire Rate: Starting at $17.00, dependent on experience and qualifications
EDUCATION and/or EXPERIENCE: Minimum two years of progressively responsible experience working in a healthcare or human services organization. An Associates Degree required, preferably in a human services field. Must be highly organized, detail-oriented and have an ability to meet deadlines. Strong user of Microsoft Office products and ability to learn new software including eClinicalWorks. Knowledgeable of requirements of accrediting and regulatory agencies preferred.
SUMMARY: The Quality Assurance (QA) Specialist assists the Practice Manager and the Director of Clinic Services with ensuring that processes, clinical documentation and services meet established quality standards and regulatory requirements. This role includes supporting credentialing, conducting audits, collecting and analyzing data, and collaborating on process improvement efforts such as:
  • Provides detail-focused reviews of clinical documentation to ensure quality, regulatory compliance and audit-readiness.
  • Conducts monthly utilization reviews to meet compliance requirements for quarterly reviews.
  • Provides analysis of audits completed and identify any patterns in the data and areas where improvement may be needed.
  • Assists new staff with completing and submitting licensing credentialing paperwork.
  • Provides training of the EHR for new staff members and support clinical and administrative staff with ongoing support, through the role of a Superuser.

Benefits include but not limited to:
  • 401K Employer Match
  • Health, dental and vision insurance
  • Group Life Insurance
  • Paid Time off
  • Tuition Assistance
  • 12 paid Holidays

Requirements
EDUCATION and/or EXPERIENCE: Minimum two years of progressively responsible experience working in a healthcare or human services organization. An Associates Degree required, preferably in a human services field. Must be highly organized, detail-oriented and have an ability to meet deadlines. Strong user of Microsoft Office products and ability to learn new software including eClinicalWorks. Knowledgeable of requirements of accrediting and regulatory agencies preferred.
About The Arc: The Arc Madison Cortland is a non-profit agency whose sole purpose lies in the support of people with special needs. We provide leadership in the field of disabilities, supporting people in every manner possible, and developing the necessary human and financial resources to allow all members of our community to achieve their full potential.
EEO Statement; The Arc of Madison Cortland is an Equal Opportunity Employer. All candidates for employment and employees receive equal consideration without regard to age, race, religion, color, national ethnic origin, gender, gender identity, marital status, disability, military veteran status, criminal conviction status (provided such conviction does not prevent the employee from being eligible to hold the position or pose a danger or threat to individuals we support), pregnancy, domestic violence victim status, paid family leave or family medical leave status, sexual orientation, genetic information or any other characteristic protected by law.