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Human Service Worker Jobs (NOW HIRING)

Fairfax County

Human Service Worker II

Fairfax, VA · Hybrid

$54K - $90K/yr

Whether you're starting as an HSW II or at an entry-level position (Human Service Worker I), our training programs will prepare you for future success and promotional opportunities within the ...

Fairfax County

Human Service Worker IV

Fairfax, VA · On-site

$68K - $114K/yr

The position supervises a team of senior case workers whose primary focus is reviewing cases for both new and experienced human services workers. This work directly supports high-quality case ...

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How much do human service worker jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for human service worker in the United States is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What are human service workers?

Human service workers are professionals who assist individuals and communities in meeting their basic needs and improving their quality of life. They work in a variety of settings, such as social service agencies, healthcare facilities, and community organizations, providing support, counseling, and advocacy. Their roles often involve helping people navigate challenges related to mental health, family issues, housing, and employment. By connecting clients with resources and services, human service workers play a vital role in promoting well-being and social functioning.

What are some common challenges faced by Human Service Workers when supporting clients from diverse backgrounds?

Human Service Workers often encounter challenges when supporting clients from diverse cultural, socioeconomic, or linguistic backgrounds. Navigating differences in communication styles, values, and expectations requires sensitivity and adaptability. Workers must remain open-minded, actively listen, and seek continuous training in cultural competence to build trust and provide effective support. Collaborating with colleagues and community organizations can also help address these challenges and ensure clients receive comprehensive assistance.

What is the difference between Human Service Worker vs Social Worker?

AspectHuman Service WorkerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles may need a bachelor'sRequires a bachelor's degree in social work (BSW); many roles need a master's in social work (MSW)
Work EnvironmentCommunity agencies, healthcare settings, schools, non-profitsHospitals, mental health clinics, government agencies, schools
Employer & IndustryNon-profits, healthcare, social servicesGovernment agencies, healthcare, private practices

While both roles focus on supporting individuals and families, social workers typically have more advanced credentials and may provide therapy or case management, whereas human service workers often assist with basic needs and resource connection. The choice depends on the level of education and scope of practice desired.

What are the key skills and qualifications needed to thrive as a Human Service Worker, and why are they important?

To thrive as a Human Service Worker, you need a background in social work or a related field, along with strong knowledge of case management and community resources. Familiarity with client management software and documentation systems is often required, and certifications such as Certified Human Services Professional (HS-BCP) can be advantageous. Excellent interpersonal skills, empathy, and active listening set outstanding professionals apart in this role. These skills ensure effective support for clients, facilitate access to resources, and promote positive outcomes in diverse community settings.
More about Human Service Worker jobs
What cities are hiring for Human Service Worker jobs? Cities with the most Human Service Worker job openings:
What states have the most Human Service Worker jobs? States with the most job openings for Human Service Worker jobs include:
Human Service Worker jobs near you
Infographic showing various Human Service Worker job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 3% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,174 per year, or $21.2 per hour.
Human Service Worker

Human Service Worker

Goodwill Northern Michigan

Traverse City, MI • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Job Type
Full-time, Part-time
Description
Goodwill Northern Michigan is seeking a Human Service Worker (HSW) to support daily operations at the Goodwill Inn, a 24 x 7 x 365 low-barrier, housing-focused emergency shelter. This role provides direct support to guests while helping maintain a safe, respectful, and dignified environment.
This position pays $20/hr, and there is a $2/hr shift differential for hours worked between 10pm and 6am.
Shifts Available:
  • 1st Shift: 5:45am - 2pm
  • 2nd Shift: 1:45pm - 12am
  • 3rd Shift: 9:45am - 6am

  • Positions may include day, evening, overnight, weekend, and holiday shifts
  • Flexible scheduling required based on shelter operations and coverage needs
  • Part-time opportunities may be available

Benefits include:
  • Medical, dental, and vision insurance
  • Free virtual healthcare
  • Paid time off and paid holidays
  • Retirement plan with employer contribution
  • Employee Assistance Program (EAP)
  • Training and professional development opportunities

Key Responsibilities:
  • Support day-to-day shelter operations and guest services
  • Welcome, monitor, and assist guests and visitors; manage intake and exits
  • Provide information, referrals, and community resource support
  • Maintain accurate records, including HMIS data entry and daily event logs
  • Ensure guest sign-in accuracy and compliance with shelter expectations
  • Monitor facility safety, cleanliness, and emergency procedures
  • Answer phones, respond to emails, and prepare basic documentation
  • Accept and document community donations, issuing receipts as required
  • Coordinate with partner agencies when emergency lodging is needed due to capacity
  • Respond to medical or safety incidents within certification guidelines and complete required documentation
  • Attend required trainings and staff meetings

Qualifications & Expectations:
  • Commitment to Goodwill's mission and values
  • Ability to work respectfully with individuals experiencing homelessness and diverse populations
  • Strong attention to confidentiality, safety, and professionalism
  • Ability to follow policies, procedures, and emergency protocols
  • Comfortable working in a fast-paced, people-centered environment

Requirements
Qualifications:
  • High school diploma or GED required; post-secondary education in human services preferred.
  • Experience or knowledge related to homelessness or human services preferred.
  • Strong verbal and written communication skills.
  • Basic computer skills; typing at least 30 wpm.
  • Ability to multitask and manage competing priorities.

Physical & Schedule Requirements:
  • Ability to sit, stand, walk (including uneven surfaces), bend, kneel, reach, and perform repetitive movements.
  • Ability to lift 20-30 lbs. regularly, with occasional heavier lifting.
  • Availability for on-call rotation, including 24/7 coverage as needed.

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