Human Service Associate Jobs in Michigan (NOW HIRING)

HUMAN RESOURCES ASSOCIATE

Non Union - At Will

The DWIHN Human Resources Associate performs highly difficult, complex, and responsible office work and serves as personal and confidential secretarY to the DWIHN Vice President of Human Resources.

The DWIHN Human Resources Associate characteristically receives assignments that involve the application of independent judgment and knowledge gained through departmental experience. This employee has a high degree of individual responsibility for planning and carrying out the details and procedures of their own work. The Human Resources Associate serves as liaison between the Director/Executive’s Office and subordinate staff in resolving problems related to operations and administrative functions. The Human Resources Associate also assists in the development of departmental programs, services and activities.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Serves as personal and confidential secretaries to DWIHN VP of Human Resources.

• Performs highly difficult, complex, and responsible office work, under the general supervision, including planning, assigning and reviewing the work of subordinate clerical employees.

• Prepares, maintains, and compiles highly difficult and complex departmental reports and records.

• Coordinates internal and external meetings, conference calls and other engagements, conferences and activities for the VP/AVP.

• Takes and transcribes meeting minutes.

• Performs specialized office work requiring knowledge of departmental policies and procedures.

• Develop policies and procedures pertaining to administrative and operational functions.

• Works with Network management divisions in resolving problems related to operations and administration.

• Conducts independent research and develops and prepares informational documents, i.e. correspondence, presentations, graphs, and charts for the VP/AVP of Human Resources.

• Coordinates time management, scheduling and travel coordination activities for the VP of Human Resources.

• Answers routine correspondence and conducts business with the public and other departments, answers difficult and unusual questions requiring considerable judgement, knowledge and interpretation of the activity performed.

• Attends meetings of boards, commissions, and/or conferences, where verbatim dictation must be taken with considerable speed and accuracy.

• Compiles reports.

• Processes, files, and records personnel transactions.

• Coordinates the purchase of supplies and small administrative devices for the department

• Conducts independent research projects.

• Approves documents for submission to internal departments and external agencies.

• Supervises the development, maintenance and dissemination of confidential information/files.

• Develops and implements special projects as directed.

• Facilitates internal and external meetings as identified by the Director - including performing work activities related to said meetings.

• Processes vendor and other payments.

• Perform other related duties as assigned.

Knowledge, Skills and Abilities (KSA’s):

• Knowledge of DWIHN rules, practices, policies and procedures.

• Knowledge of the DWIHN provider network.

• Knowledge of general behavioral health theory and practice.

• Knowledge of departmental rules, practices, policies and procedures.

• Computer skills

• Clerical skills

• Filing skills

• Typing skills

• Time management skills

• Organizational skills

• Customer Service skills

• Teamwork skills

• Problem Solving skills

• Critical Thinking skills

• Decision-making skills

• Ability to communicate orally.

• Ability to communicate in writing.

• Ability to work effectively with others.

• Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.

• Judgement/Reasoning ability.

REQUIRED EDUCATION:

A High School Diploma, GED, or equivalent.

REQUIRED EXPERIENCE:

At least four (4) years of professional experience performing clerical duties and responsibilities.

NOTE: Education completed at a recognized college, university or trade school may be substituted for required experience on a year for year basis.

REQUIRED LICENSE(S).

A valid State of Michigan Driver’s License with a safe and acceptable driving record.

WORKING CONDITIONS:

Work is usually performed in an office setting. This position may work remotely with supervisory approval.

This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time.

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer