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Human Resources Call Center Representative Jobs (NOW HIRING)

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Lose Design

Call Center Representative

Lexington, SC · On-site

$30.50/hr

About the job Call Center Representative We are looking for a Call Center Representative who will ... At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live ...

Lose Design

Call Center Representative

Summerville, SC · On-site

$30.50/hr

About the job Call Center Representative We are looking for a Call Center Representative who will ... At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live ...

Lose Design

Call Center Representative

Charleston, SC · On-site

$30.50/hr

Call Center Representative Charleston, SC, United States Or refer someone About the Job We are ... At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live ...

Lose Design

Call Center Representative

West Columbia, SC · On-site

$30.50/hr

About the job Call Center Representative We are looking for a Call Center Representative who will ... At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live ...

Lose Design

Call Center Representative

Manning, SC · On-site

$30.50/hr

About the job Call Center Representative We are looking for a Call Center Representative who will ... At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live ...

Burjline Builders

Call Center Representative

$25 - $100/hr

Call Centre Representative Schat Communications, a leading provider of advanced wireless internet technology, is seeking a motivated and customer-focused Call Centre Representative to join our team.

Malone

Call Center Representative

Jeffersontown, KY · On-site

$19/hr

Inbound Call Center Representative Highlights: * Pay: $19.00 per hour * Employment Type: Project-Based (May-January) with potential for long-term employment * Schedule: 8 hour shift between the hours ...

Openwork

Call Center Representative

Houston, TX · Hybrid

$21.50 - $23/hr

Call Center Representative Location: Houston, TX 77002 | Hybrid after training Pay: $21.50 - $23 ... Provide customers with appropriate resources, correct guidance, and services to meet their need

Burjline Builders

Call Center Rep

New York, NY · On-site

$17.50 - $22/hr

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling ...

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Human Resources Call Center Representative information

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How much do human resources call center representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for human resources call center representative in the United States is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What is a human resources call center representative?

Human Resources Call Center Representatives are professionals who assist employees or job candidates by answering HR-related questions over the phone or through other communication channels. They handle inquiries about benefits, payroll, company policies, hiring processes, and more. These representatives play a crucial role in ensuring clear communication between HR departments and the workforce, providing guidance, and resolving issues efficiently. Their responsibilities often include documenting interactions, escalating complex issues, and maintaining confidentiality regarding sensitive information.

What are the key skills and qualifications needed to thrive as a human resources call center representative?

To thrive as a Human Resources Call Center Representative, you need a solid understanding of HR policies, employment regulations, and customer service best practices, often supported by an associate's or bachelor's degree in HR or a related field. Familiarity with HRIS platforms, case management systems, and ticketing tools is typically required. Excellent communication, active listening, and problem-solving abilities help representatives resolve employee issues efficiently. These skills ensure accurate guidance, positive employee experiences, and the smooth handling of sensitive HR inquiries.

What are some common challenges faced by human resources call center representatives, and how can they be managed effectively?

Human Resources Call Center Representatives often encounter challenges such as handling a high volume of inquiries, managing sensitive or confidential information, and addressing complex employee concerns in a timely manner. Effective time management, strong communication skills, and a thorough understanding of company policies are key to overcoming these hurdles. Many organizations provide regular training and support from supervisors, and representatives often collaborate closely with HR specialists and managers to resolve more intricate cases, ensuring both accuracy and empathy in all interactions.

What is the difference between Human Resources Call Center Representative vs HR Coordinator?

AspectHuman Resources Call Center RepresentativeHR Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in HR, Business, or related field
Work EnvironmentCall centers, customer service departmentsOffice settings, HR departments
Employer & Industry UsageCustomer service, HR outsourcing firmsCorporate HR departments, organizations
Common Search & ComparisonCustomer support, HR inquiriesHR administration, employee relations

The Human Resources Call Center Representative primarily handles employee inquiries via phone, focusing on customer service and support. In contrast, an HR Coordinator manages HR administrative tasks, employee records, and coordination within the HR department. While both roles support HR functions, the Call Center Representative emphasizes communication skills and customer service, whereas the HR Coordinator requires more HR-specific knowledge and organizational skills.

How do you become a human resources call center representative?

To become a human resources call center representative, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Some employers prefer candidates with knowledge of HR policies or relevant certifications, and proficiency with computer systems and call center software is often required.
More about Human Resources Call Center Representative jobs

What states have the most Human Resources Call Center Representative jobs?

States with the most job openings for Human Resources Call Center Representative jobs include:

What are popular job titles related to Human Resources Call Center Representative jobs?

For Human Resources Call Center Representative jobs, the most frequently searched job titles are:

Human Resources Call Center Representative jobs near you
Infographic showing various Human Resources Call Center Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $54,972 per year, or $26.4 per hour.

Call Center Rep

Phoenix, AZ • On-site

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Managementexternal

$16 - $19.75/hr

Other

Re-posted 16 hours ago

Job description

Call Center Rep

Phoenix, Arizona, United States

$ 18.00 - 19.00 (US Dollar)

Call Center Rep needs 6 months of call center experience

Call Center Rep requires:

  • Strong computer and phone skills. Ability to use web-based computer applications
  • Excellent communication skills both written and verbal, and internal personal skills
  • Able to manage telephone and chat customer interactions and convey confidence while resolving the customers issues.
  • Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
  • Able to understand and accurately communicate customers needs, while demonstrating critical thinking and problem-solving skills.
  • Must be able to pass a background and drug test.
  • Must be 18 years or older
  • Must have a High School Diploma or GED
  • Must be able to type 30 wpm

Preferred:

SAP skills

Call Center Rep duties:

  • Assist with customer questions, inquiries, and issues related to accounts payable inquiries.
  • Take phone calls and answers chats/emails regarding accounts payables and bills.
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About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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