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Human Interaction Jobs in California (NOW HIRING)

Actalent

Patient Access Representative

San Francisco, CA

$20.25 - $26/hr

Take over calls when the AI cannot proceed, when agents prefer to speak with a human, or when carrier or contract requirements mandate human interaction. * Review notes from existing conversations ...

New

Kore1

Interaction Designer

Torrance, CA · On-site

... Interaction Designer-Torrance, CA Responsibilities: * Advise on content/features based on market ... Advise on human factors to be considered in the initial design or re-design phase of company ...

Actalent

Client Support Representative

San Francisco, CA

$19.50 - $25.50/hr

Take over calls when the AI cannot proceed, when agents prefer to speak with a human, or when carrier or contract requirements mandate human interaction. * Review notes from existing conversations ...

New

Apple

Senior Human Factors Engineer

Cupertino, CA · On-site

Apple is looking for a Senior Human Factors Engineer to lead experience definition for intelligent systems and emerging interaction paradigms. In this role, you will shape how people interact with ...

Deepgram

Research Staff, Data Science

San Francisco, CA · On-site +1

$150K - $220K/yr

However, current sequence modeling paradigms based on jointly scaling model and data cannot deliver voice AI capable of universal human interaction. The challenges are rooted in fundamental data ...

Apple

Senior Human Factors Engineer

Cupertino, CA

$184K - $324K/yr

Apple is looking for a Senior Human Factors Engineer to lead experience definition for intelligent systems and emerging interaction paradigms. In this role, you will shape how people interact with ...

Apple

Human Factors Researcher

Cupertino, CA

$184K - $324K/yr

... interaction, behavior, and product experience.","responsibilities":"Leading research and defining research strategy that explore how emerging technologies shape product interaction and human ...

Apple

Human Factors Researcher

Cupertino, CA · On-site

... interaction, behavior, and product experience. Minimum Qualifications Expertise in quantitative and qualitative human centered research methods Experience applying human factors, ergonomics, or ...

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Showing results 21-40

All JobsHuman Interaction JobsHuman Interaction Jobs in California

Human Interaction information

See California salary details

$26.2K

$43.7K

$59.2K

How much do human interaction jobs pay per year?

As of Aug 23, 2026, the average yearly pay for human interaction in California is $43,665.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $47,400.00 per year, depending on experience, location, and employer.

What is a human interaction professional?

Human interaction professionals are experts who study, design, and facilitate effective communication and collaboration between people, often within organizations or through technology. They may work in fields like human-computer interaction, customer service, user experience (UX) design, or organizational psychology. Their goal is to improve the quality of interactions, whether between individuals, teams, or between humans and digital systems. These professionals use research, observation, and feedback to optimize experiences and outcomes in various environments.

How does a human interaction specialist typically collaborate with other departments to improve user experiences?

Human Interaction specialists often work closely with teams such as product design, engineering, marketing, and customer support to ensure that user interfaces and interactions are intuitive and effective. They may participate in brainstorming sessions, user research, and usability testing alongside these teams to gather diverse perspectives and create holistic solutions. Regular cross-functional meetings and feedback loops are common, allowing Human Interaction specialists to advocate for user needs and incorporate feedback throughout the development process.

What are the key skills and qualifications needed to thrive in a Human Resources (HR) role, and why are they important?

To thrive in Human Resources, you need a solid understanding of employment law, talent management, and organizational development, often supported by a degree in HR or a related field. Familiarity with HR information systems (HRIS), payroll software, and certifications like SHRM-CP or PHR is typically required. Strong interpersonal skills, discretion, and conflict resolution abilities help professionals build trust and effectively support both employees and management. These skills and qualifications are crucial for fostering a positive workplace culture, ensuring legal compliance, and driving organizational success.

What is the difference between Human Interaction vs Customer Service Representative?

AspectHuman InteractionCustomer Service Representative
Required CredentialsNone specific; communication skills preferredHigh school diploma or equivalent; sometimes additional training
Work EnvironmentVaries; offices, retail, healthcare, etc.Call centers, retail stores, online support
Industry UsageBroad; applicable across many sectorsPrimarily in customer service roles
Common Search/ComparisonFocuses on interpersonal skills and direct communicationFocuses on handling customer inquiries and issues

While both roles involve direct communication with people, Human Interaction emphasizes general interpersonal skills across various settings, whereas Customer Service Representative specifically focuses on assisting customers with products or services. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Human Interaction jobs in California?

For Human Interaction jobs in California, the most frequently searched job titles are:

What job categories do people searching Human Interaction jobs in California look for?

The top searched job categories for Human Interaction jobs in California are:

Human Interaction jobs near you
Infographic showing various Human Interaction job openings in California as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $43,665 per year, or $21 per hour.

Client Support Representative

Aston Carter

San Francisco, CA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Aston Carter is hiring for Patient Access and Prior Authorization Specialists!
Job Description
This role serves as a next-generation contact center position in the healthcare field, acting as the human-in-the-loop between AI-led conversations and traditional insurance verification. You will monitor and guide AI-driven calls between healthcare representatives and insurance agents, step in when human interaction is required, and ensure that all insurance verification and prior authorization details are accurately documented. By supporting and training the AI system through real-time interactions, you help streamline access, adherence, and affordability for patients across the healthcare reimbursement landscape.
Responsibilities
  • Monitor AI-led agent-to-agent conversations between healthcare representatives and insurance agents to ensure accuracy and continuity.
  • Guide AI interactions by selecting appropriate prompts, responses, questions, and next steps during live calls.
  • Take over calls when the AI cannot respond to an agent's question, when an agent prefers to speak with a human, or when a carrier or contract requires human interaction.
  • Review notes from existing conversations and quickly pick up where another specialist or the AI left off to maintain a seamless experience.
  • Conduct insurance verification by confirming eligibility, benefits, and coverage details with insurance agents.
  • Gather and document prior authorization information and perform related follow-up activities as needed.
  • Capture complete and accurate information before concluding each call or interaction.
  • Maintain detailed notes during and after conversations, ensuring all insurance verification and authorization information is properly recorded.
  • Update internal systems with all relevant details from each interaction and verify that information is complete and accurate before closing out the case.
  • Manage both outbound and inbound call workflows while consistently maintaining quality, accuracy, and professionalism.
  • Use AI tools, multiple computer systems, and screens simultaneously to support efficient call handling and documentation.
  • Follow established processes, scripts, and workflows while remaining solution-oriented and focused on resolving issues.
  • Collaborate with AI-driven technology by providing clear, accurate inputs that help improve system performance over time.
  • Demonstrate strong listening, comprehension, and communication skills to build rapport with insurance agents and other stakeholders.
  • Absorb information quickly from previous notes, understand the status of ongoing interactions, and continue conversations without missing critical details.
  • Continuously adapt to new technology, workflows, and process improvements to enhance patient access and coordination of care.

Essential Skills
  • High School Diploma or GED.
  • Basic computer proficiency and the ability to learn new systems and tools.
  • Proven data entry and documentation skills with strong attention to detail.
  • Experience navigating multiple systems and screens simultaneously.
  • Customer service experience (at least 6 months) in a call center, customer support, or similar environment.
  • Strong listening, comprehension, and verbal communication skills.
  • Ability to provide a high level of customer service and professionalism in all interactions.
  • Solution-oriented mindset with the ability to resolve issues and follow through.
  • Ability to work independently while following directions and established processes.
  • Capability to quickly absorb information from previous notes and continue conversations seamlessly.
  • Coachable and adaptable to new technology, AI tools, and evolving workflows.
  • Experience with call center operations, call monitoring, and call support.
  • Proficiency in data entry management and administrative support tasks.
  • Comfort working in healthcare-related environments, including insurance verification and prior authorization support.
  • Familiarity with Microsoft Office or similar productivity tools.

Additional Skills & Qualifications
  • Experience in healthcare administration or customer service, such as Healthcare Receptionist, Medical Office Assistant, Healthcare Call Center Representative, Patient Access Representative, Pharmacy Technician or Support, Medical Administrative Assistant, Healthcare Internship, or recent college graduate experience.
  • Experience in customer care, client services, or client support roles.
  • Front desk or administrative support experience in a healthcare or insurance setting.
  • Exposure to process improvement initiatives within call centers or administrative environments.
  • Understanding of healthcare insurance verification, benefits, eligibility, and prior authorization processes.
  • Ability to manage both inbound and outbound call workflows while maintaining accuracy and quality.
  • Comfort working alongside AI-driven technology and contributing to its continuous improvement.
  • Strong organizational skills and the ability to manage detailed documentation across multiple systems.

Work Environment
This is a remote position based in the United States. Candidates must reside in one of the following states: Florida, North Carolina, Texas, Utah, South Carolina, Wisconsin, Georgia, Indiana, or Delaware.
Job Type & Location
This is a Contract to Hire position based out of San Francisco, CA.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 19, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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