Accountable for Service performance of Hollywood Presbyterian Medical Center (HPMC). Responsible for the strategic development, monitoring and communication of service programs within HPMC. In ...
Accountable for Service performance of Hollywood Presbyterian Medical Center (HPMC). Responsible for the strategic development, monitoring and communication of service programs within HPMC. In ...
HR Coordinator Full Time Days
Los Angeles, CA ยท On-site
$25 - $31.25/hr
JOB SUMMARY CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to ...
Quick apply
HR Coordinator Full Time Days
Los Angeles, CA ยท On-site
$25 - $31.25/hr
JOB SUMMARY CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to ...
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Physical Therapist Assistant Full Time Days
Los Angeles, CA ยท On-site
$44.42 - $51.58/hr
JOB SUMMARY CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to ...
Quick apply
Physical Therapist Assistant Full Time Days
Los Angeles, CA ยท On-site
$44.42 - $51.58/hr
JOB SUMMARY CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to ...
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Physical Therapist Full Time Days
Los Angeles, CA ยท On-site
$1.7K - $2.3K/wk
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Physical Therapist Full Time Days
Los Angeles, CA ยท On-site
$1.7K - $2.3K/wk
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
RN Oncology 10T Per Diem Nights
Los Angeles, CA ยท On-site
$61.68 - $98.41/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Quick apply
RN Oncology 10T Per Diem Nights
Los Angeles, CA ยท On-site
$61.68 - $98.41/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
RN ER/ED Talent Pool Pipeline (Status and Shift Depend on Need)
Los Angeles, CA ยท On-site
$53.63 - $85.58/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Quick apply
RN ER/ED Talent Pool Pipeline (Status and Shift Depend on Need)
Los Angeles, CA ยท On-site
$53.63 - $85.58/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Activities Coordinator Full Time Days
Los Angeles, CA ยท On-site
$17 - $22.75/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Quick apply
Activities Coordinator Full Time Days
Los Angeles, CA ยท On-site
$17 - $22.75/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Speech Language Pathologist Per Diem Days
Los Angeles, CA ยท On-site
$69.47 - $80.66/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous fertility and research centers in the U.S. and Korea including CHA Fertility Center ...
Quick apply
Speech Language Pathologist Per Diem Days
Los Angeles, CA ยท On-site
$69.47 - $80.66/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous fertility and research centers in the U.S. and Korea including CHA Fertility Center ...
HR Generalist
Los Angeles, CA ยท On-site
$70K - $85K/yr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous fertility and research centers in the U.S. and Korea including CHA Fertility Center ...
HR Generalist
Los Angeles, CA ยท On-site
$70K - $85K/yr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous fertility and research centers in the U.S. and Korea including CHA Fertility Center ...
Manager, Central Sterile Processing Exempt
Los Angeles, CA ยท On-site
$66K - $93K/yr
CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924. Join our Global Network and be ...
Quick apply
Manager, Central Sterile Processing Exempt
Los Angeles, CA ยท On-site
$66K - $93K/yr
CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924. Join our Global Network and be ...
Charge Nurse NICU Full Time Nights - $10,000 Sign on Bonus
Los Angeles, CA ยท On-site
$60.86 - $94.42/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Quick apply
Charge Nurse NICU Full Time Nights - $10,000 Sign on Bonus
Los Angeles, CA ยท On-site
$60.86 - $94.42/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous fertility and research centers in the U.S. and Korea including CHA Fertility Center ...
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous fertility and research centers in the U.S. and Korea including CHA Fertility Center ...
RN Med Surg Talent Pool Pipeline (Status & Shift Depend on Need)
Los Angeles, CA ยท On-site
$53.63 - $85.58/hr
JOB SUMMARY CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to ...
Quick apply
RN Med Surg Talent Pool Pipeline (Status & Shift Depend on Need)
Los Angeles, CA ยท On-site
$53.63 - $85.58/hr
JOB SUMMARY CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to ...
Physical Therapist Full Time Days
Los Angeles, CA ยท On-site
$62.01 - $72.01/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Quick apply
Physical Therapist Full Time Days
Los Angeles, CA ยท On-site
$62.01 - $72.01/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
RN NICU Full Time Nights - $10,000 Sign on Bonus
Los Angeles, CA ยท On-site
$53.63 - $85.58/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Quick apply
RN NICU Full Time Nights - $10,000 Sign on Bonus
Los Angeles, CA ยท On-site
$53.63 - $85.58/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a ...
Physical Therapist Full Time Days
Los Angeles, CA ยท On-site
$1.7K - $2.3K/wk
Job Summary CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to ...
Physical Therapist Full Time Days
Los Angeles, CA ยท On-site
$1.7K - $2.3K/wk
Job Summary CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to ...
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous fertility and research centers in the U.S. and Korea including CHA Fertility Center ...
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous fertility and research centers in the U.S. and Korea including CHA Fertility Center ...
HR Generalist Full Time Exempt
Los Angeles, CA ยท On-site
$70K - $85K/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous fertility and research centers in the U.S. and Korea including CHA Fertility Center ...
Quick apply
HR Generalist Full Time Exempt
Los Angeles, CA ยท On-site
$70K - $85K/hr
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous fertility and research centers in the U.S. and Korea including CHA Fertility Center ...
Hpmc information
See salary details
$10.34 - $15.76
2% of jobs
$15.76 - $21.18
0% of jobs
$21.18 - $26.60
0% of jobs
$26.60 - $32.01
0% of jobs
$32.01 - $37.43
2% of jobs
$37.43 - $42.85
11% of jobs
$44.97 is the 25th percentile. Wages below this are outliers.
$42.85 - $48.27
26% of jobs
The median wage is $50.12 / hr.
$48.27 - $53.69
26% of jobs
$56.31 is the 75th percentile. Wages above this are outliers.
$53.69 - $59.11
16% of jobs
$59.11 - $64.53
14% of jobs
$64.53 - $69.95
3% of jobs
$10
$50
$69
How much do hpmc jobs pay per hour?
What are the key skills and qualifications needed to thrive as an HPMC?
What are some common challenges faced by professionals working at Himachal Pradesh Medical Corporation, and how can new hires prepare for them?
What is HPMC?
What is the difference between Hpmc vs Pharmacist?
| Aspect | Hpmc | Pharmacist |
|---|---|---|
| Required Credentials | High school diploma or equivalent, specialized training | Doctor of Pharmacy (PharmD) degree, licensure |
| Work Environment | Pharmaceutical manufacturing, quality control | Community pharmacies, hospitals, clinics |
| Industry Usage | Healthcare manufacturing, research | Patient care, medication dispensing |
Hpmc professionals typically work in pharmaceutical manufacturing and quality control, requiring specialized training but not a pharmacy degree. Pharmacists, on the other hand, are licensed healthcare providers focused on patient medication management. While both roles are vital in healthcare, they differ significantly in credentials, work environment, and industry focus.

Patient Experience Manager Exempt
Los Angeles, CA โข On-site
Other
Re-posted 22 days ago
Job description
Job Summary:
Accountable for Service performance of Hollywood Presbyterian Medical Center (HPMC). Responsible for the strategic development, monitoring and communication of service programs within HPMC. In conjunction with Administrators and leaders, develops and implements quality standards to determine the most cost-effective, efficient levels of patient care. In conjunction with physician leaders, develops and implements quality and targets to optimize clinical, service outcomes. Ensures that policies, practices, and procedures comply with administrative, legal and regulatory requirements of HPMC as well as governmental and accrediting agencies.
- Develops and implements operational improvement initiatives related to service and patient satisfaction.
- Conducts detailed analyses for barriers to high service performance; works with department leaders to develop effective action plans.
- Facilitates identification of and transfer of successful practices in service across departments.
- Monitors and assesses service trends internally, as well as the external Southern California market.
- Makes thoughtful recommendations to develop and/or adjust current strategy to meet the changing business environment.
- Sets service targets based on benchmarks to increase HPMC's competitive edge.
- Coaches, manages and develops training materials to build a culture of extraordinary customer service.
- Establishes effective professional business relationships with all levels of management.
- Collaborates with and actively coaches senior leadership, medical staff, and department leadership to develop and implement strategies to improve survey findings. Champions development and implementation of patient satisfaction initiatives based on evidence-based practices, best practices and monitors effectiveness by carefully analyzing patient satisfaction survey results for cause and effect. Makes formal presentations to various senior level and medical staff audiences.
- In close collaboration with leadership and departments, brings forth data and top box analysis and identifies, develops and implements key metrics to measure performance and areas of opportunity that drive the hospital to set goals.
- Manages and leads an interdisciplinary meeting by setting clear goals and expectations and tracking progress of the same. As chairperson, duties include: set agenda, ensure documentation of meeting discussion, coordinate meeting materials, structure and facility discussion.
- Consistently demonstrates the ability to establish appropriate departmental priorities.
- Effectively maintains all required records for the department; demonstrating good organizational skills.
- Supervises the resolution of patient complaints concerning services received; reports regularly on possible areas for improvement based on patient feedback information.
- Advises clinical staff regarding patient care to ensure patient's needs are met and hospital policy is followed.
- Interacts professionally with patient/family to increase patient/family satisfaction and/or de-escalate potential litigious occurrences related to patient/family perception.
- Works with hospital staff, medical staff and/or committees regarding real or potential service issue situations.
- Collects and disseminates patient satisfaction data through patient feedback, the patient satisfaction survey and HCAHPS survey.
- Provides consultation and recommendations on customer service and meeting patient needs and expectations, and educating others concerning these issues. Serves as a consultant to other departments to improve patient satisfaction results.
- Summarizes patient experience data for appropriate evaluation and trend analysis.
- Demonstrates appropriate and current documentation practices related to patient experience.
- Trains and educates senior leadership, medical staff, directors, managers, and frontline staff on use of satisfaction survey reporting system.
- Coordinates performance improvement and patient experience information as needed for administrative activities, credentialing and hospital insurers.
- Collaborates on the review, evaluation and action recommendations related to risk related matters pertaining to patients and visitors.
- Maintains accountability for compliance with external agency requirements related to patient satisfaction, including CMS HCAHPS survey requirements.
- Partners with our community chaplains, interpretive service vendors, and patient experience vendors to provide excellent services to patients, staff, and visitors
- All other duties as assigned
Minimum Education
- Bachelor's Degree
- Five years recent experience in similar position in acute healthcare setting.
- Highly developed organizational skills.
- Demonstrates familiarity with Microsoft Office Software, as well as Outlook.
- Ability to communicate effectively verbally and in writing.
- Certified Patient Experience Professional Certification
- Experience in implementing a robust Patient Experience Program that yields positive results
- Must obtain CPXP Certified Patient Experience Professional within 2 years of hire
- Current Los Angeles County Fire Card (or must be obtained within 30 days of employment)
- Assault Response Competency (ARC) required (within 30 days of hire)
Status: Full Time Exempt
Shift: Days
Hours: 8hrs (Exempt)
Weekly/Bi-Weekly Hours: 40hrs/80hrs (Exempt)
FTE: 1.0
About CHA Hollywood Presbyterian Medical Center
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
501 - 1,000 Employees
Headquarters location
Los Angeles, CA, US
Year founded
1924