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Houston Methodist Billing Jobs (NOW HIRING)

$24 - $32/hr

Assists in budget development and CMS coverage analysis and study billing management. * Researches best cost/quality options for supply orders and is a good financial steward of Houston Methodist ...

Assists in budget development and CMS coverage analysis and study billing management. * Researches best cost/quality options for supply orders and is a good financial steward of Houston Methodist ...

Assists in budget development and CMS coverage analysis and study billing management. * Researches best cost/quality options for supply orders and is a good financial steward of Houston Methodist ...

New

At Houston Methodist, the Sr Surgical Technologist position requires proficient knowledge and ... The bill includes an extensive grandfather clause exempting all individuals employed to practice ...

At Houston Methodist, the Sr Surgical Technologist position requires proficient knowledge and ... The bill includes an extensive grandfather clause exempting all individuals employed to practice ...

At Houston Methodist, the Sr Surgical Technologist position requires proficient knowledge and ... The bill includes an extensive grandfather clause exempting all individuals employed to practice ...

At Houston Methodist, the Sr Surgical Technologist position requires proficient knowledge and ... The bill includes an extensive grandfather clause exempting all individuals employed to practice ...

At Houston Methodist, the Sr Surgical Technologist position requires proficient knowledge and ... The bill includes an extensive grandfather clause exempting all individuals employed to practice ...

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Houston Methodist Billing information

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How much do houston methodist billing jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for houston methodist billing in the United States is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a Houston Methodist Billing job?

Houston Methodist Billing jobs involve managing the billing and payment processes for healthcare services provided at Houston Methodist hospitals and clinics. Employees in these roles ensure that patient accounts are accurately processed, insurance claims are submitted and followed up on, and payments are collected efficiently. They often interact with patients, insurance companies, and other healthcare professionals to resolve billing issues and answer questions. The goal is to make sure the hospital receives proper reimbursement while providing excellent customer service to patients.

What are some common challenges faced in a Houston Methodist Billing role, and how are they typically addressed?

Professionals in Houston Methodist Billing often encounter challenges such as managing complex insurance claims, keeping up with evolving healthcare regulations, and ensuring timely reimbursement. To address these, team members regularly participate in training on billing codes and compliance updates, collaborate closely with clinical staff to resolve discrepancies, and use advanced billing software to track claims efficiently. Support from experienced supervisors and access to ongoing professional development also help billing specialists stay prepared for these challenges.

What are the key skills and qualifications needed to thrive as a Houston Methodist Billing specialist, and why are they important?

To thrive as a Houston Methodist Billing Specialist, you need a solid understanding of medical billing procedures, health insurance guidelines, and typically a background in healthcare administration or related certification. Familiarity with billing software such as Epic, ICD-10/CPT coding systems, and claims management platforms is crucial for daily operations. Attention to detail, problem-solving abilities, and strong communication skills help resolve billing discrepancies and ensure accurate claim submissions. These skills are vital to achieve efficient revenue cycle management, minimize claim denials, and maintain positive relationships with patients and insurance providers.

What is the difference between Houston Methodist Billing vs Houston Methodist Medical Coder?

AspectHouston Methodist BillingHouston Methodist Medical Coder
CredentialsMedical billing certification preferredMedical coding certification (CPC, CCS) required
Work EnvironmentBilling departments, administrative officesMedical records, coding departments, healthcare settings
Employer & IndustryHouston Methodist healthcare systemHouston Methodist healthcare system
Primary ResponsibilitiesProcessing patient bills, insurance claimsAssigning medical codes based on documentation

Houston Methodist Billing focuses on processing patient bills and insurance claims, while Houston Methodist Medical Coders assign accurate medical codes for documentation and billing purposes. Both roles are essential in healthcare revenue cycle management and require industry-specific knowledge, but they differ in daily tasks and certifications.

What job categories do people searching Houston Methodist Billing jobs look for?

The top searched job categories for Houston Methodist Billing jobs are:

Infographic showing various Houston Methodist Billing job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,672 per year, or $22 per hour.

Sr SBO Customer Service Representative - Revenue Cycle

Houston Methodist

Katy, TX • On-site

$17.75 - $24.25/hr

Full-time

Re-posted 13 days ago


Houston Methodist rating

8.2

Company rating: 8.2 out of 10

Based on 300 frontline employees who took The Breakroom Quiz

55th of 887 rated healthcare providers


Job description

At Houston Methodist, the Senior Single Billing Office (SBO) Customer Service Representative position is responsible for acting as a liaison between Houston Methodist, patients, providers, and payers for all post-care matters related to account resolution. This position interacts with all SBO sub-units and other hospital and Physician Organization service areas on a daily basis, cultivating good business relationships to promote harmony and effective communication to resolve patient concerns post care. The Senior SBO Customer Service Representative handles more complex inquiries and assists management with identifying trends impacting performance and notifications of opportunities while providing innovative suggestions for process improvement. This position also assists management with auditing/quality review to ensure accurate and appropriate billing and account resolution. Other duties include serving as a resource, trainer, and mentor to other team members.
This role handles an average of 75-100 inbound calls daily, while maintaining professionalism, accuracy and patient satisfaction.FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE
  • Three years of previous call center and hospital revenue cycle experience

SKILLS AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Working knowledge of the patient billing cycle for both hospital and professional billing
  • Excellent customer service and professional communication skills with the ability to remain calm in stressful situations
  • Knowledge of medical terminology and applicability
  • Excellent spelling/grammar skills
  • Managed care knowledge with the ability to differentiate between insurance plans such as Preferred Provider Organization (PPO), Point of Service (POS), Health Maintenance Organization (HMO), etc.
  • Ability to multi-task and flexibility to meet the requirements of the department and the organization
  • Ability to problem solve in the moment and provide recommendations in alignment with values
  • Proficient computer skills and ability to learn and navigate multiple software programs
  • Strong training, leadership and mentoring skills
  • Bilingual skills preferred

ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
  • Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal department and organizational results.
  • Follows the standard talking points outlined in department protocols when interacting with patients to ensure high quality and consistent service.
  • Serves as a resource and trainer for less experienced and new staff; orients, guides and mentors team members to help build confidence and competency in skills, knowledge and abilities.

SERVICE ESSENTIAL FUNCTIONS
  • Provides follow-up for issues that are not solved on the initial inquiry.
  • Receives and responds to more complex incoming inquiries via phone, email, patient portal, etc. in a timely fashion. Utilizes clear, concise, and professional communication skills both verbally and written.
  • Leverages knowledge of external vendor workflow processes and information systems that promote the patient experience to resolve customer concerns more efficiently.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Utilizes sound judgment and analytical skills to bring the account for resolution, analyzing the data elements (clinical and financial) within the electronic health record to determine the current state of the account.
  • Provides clear and concise documentation of every action taken on an account in the system collection notes. Provides balance breakdown to document the status of next responsible party (i.e., primary, secondary payor, patient balance, or credit balance).
  • Meets or exceeds stated Performance Indicator Expectations (e.g., productivity, quality review, abandonment rate, adherence expectations).
  • Consistently takes the necessary steps to ensure that protected health information remains private and confidential, according to established Health Insurance Portability and Accountability Act (HIPAA) guidelines.
  • Identifies trends impacting performance and notifies supervisor/manager of opportunities for improvement.

FINANCE ESSENTIAL FUNCTIONS
  • Follows levels of authority for posting adjustments, refunds, and contractual allowances.
  • Uses resources effectively and efficiently. Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • engages in personal assessment and expands learning beyond baseline competencies with a focus on continual development (i.e., participates in training opportunities, focal point review activity, etc.). Applies new learning.
  • Generates and communicates new ideas and suggestions that will improve quality or service. Demonstrates adaptability and flexibility in the face of changing demands.

SUPPLEMENTAL REQUIREMENTS
    WORK ATTIRE
    • Uniform: No
    • Scrubs: No
    • Business professional: Yes
    • Other (department approved): Yes

    ON-CALL*
    *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
    • On Call* No

    TRAVEL**
    **Travel specifications may vary by department**
    • May require travel within the Houston Metropolitan area Yes
    • May require travel outside Houston Metropolitan area No

Work Shift:
1 - Day (United States of America)
Job Category:
Non-clinicalHouston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!
Houston Methodist is an Equal Opportunity Employer.

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