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Housing Case Manager Jobs in Raleigh, NC (NOW HIRING)

Lutheran Services Carolinas

CASE MANAGER

Raleigh, NC · On-site

$23.08/hr

... public benefits, housing assistance, community orientation, English language training ... Case Manager assists clients with significant medical conditions through Enhanced Cultural ...

Lutheran Services Carolinas

CASE MANAGER

Raleigh, NC · On-site

$23.08/hr

... public benefits, housing assistance, community orientation, English language training ... Case Manager assists clients with significant medical conditions through Enhanced Cultural ...

County of Wake, NC

Reentry Case Manager

Raleigh, NC · On-site

The Reentry Case Manager plays a key role in supporting successful community reintegration for ... housing resources-to help participants overcome barriers to reentry. * Collaborate closely with ...

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Housing Case Manager information

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How much do housing case manager jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for housing case manager in Raleigh, NC is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $23.37 per hour, depending on experience, location, and employer.

What does a housing case manager do?

A housing case manager provides services to adults and at-risk youth who are homeless or otherwise in need by assisting them throughout the process of applying for program assistance and finding a safe and affordable apartment or house. As a housing case manager, you provide emotional support to clients while helping them plan their finance and life goals through a structured program. Qualifications include previous work experience with low-income families, mental health services, or misguided youth. You must understand the resources and systems available through city, state, or national organizations and have a compassionate nature to help people progress from being homeless to becoming self-sufficient.

What is a housing case manager?

Housing Case Managers are professionals who assist individuals and families in securing and maintaining stable housing. They work with clients to assess their needs, develop individualized housing plans, connect them with resources such as financial assistance or supportive services, and advocate on their behalf with landlords and agencies. Housing Case Managers often serve populations at risk of homelessness or those transitioning out of shelters, ensuring ongoing support and helping clients achieve long-term housing stability.

What are the typical challenges faced by housing case managers when supporting clients with diverse backgrounds?

Housing Case Managers often work with clients from a wide range of backgrounds, many of whom may be experiencing homelessness, mental health issues, or financial instability. One common challenge is building trust with clients who have experienced trauma or systemic barriers, which requires patience and strong interpersonal skills. Additionally, navigating complex housing systems and coordinating with multiple service providers can be demanding, requiring excellent organizational abilities and advocacy skills. Despite these challenges, the role is highly rewarding, as Case Managers play a vital part in helping individuals and families achieve housing stability.

What are the key skills and qualifications needed to thrive as a housing case manager, and why are they important?

To thrive as a Housing Case Manager, you need a solid background in social work or human services, case management experience, and often a relevant degree such as a bachelor's in social work or a related field. Familiarity with client management databases, housing assistance programs, and government regulations is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and effectively support diverse clients. These skills are crucial for navigating complex housing systems, securing resources, and promoting long-term housing stability for clients.
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Housing Case Manager jobs near you
Infographic showing various Housing Case Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $45,036 per year, or $21.7 per hour.

CASE MANAGER

Lutheran Services Carolinas

Raleigh, NC • On-site

$23.08/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

Job description

Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization dedicated to serving individuals and communities across North and South Carolina. Founded in 1960, LSC provides a wide range of services for children, families, and seniors through compassionate care, innovative programs, and community partnerships. Guided by a commitment to dignity, respect, and service, LSC strives to empower those we serve and make a meaningful difference in the lives of others.
One of LSC's Child and Family communities is seeking a full-time Refugee Case Manager. The Refugee and Immigrant Services Case Manager is a multifaceted role that meets the needs of refugee and immigrant services clients, as well as those of LSC clients experiencing refugee resettlement in North and South Carolina. Through the Refugee Services Programs, the Case Manager facilitates successful integration by assessing barriers to self-sufficiency and partnering with clients to overcome identified barriers. Services may include referrals to external service providers, connection with public benefits, housing assistance, community orientation, English language training, transportation, and more. Case Manager assists clients with significant medical conditions through Enhanced Cultural Orientation, service facilitation, and direct service provision.
What We Offer:
  • Full-time
  • $23.08/hour
  • Additional $2/hour if teammate opts out of benefits
  • Benefit eligibility starts after 30 days
    • Medical, Dental, Retirement, PTO, etc.
  • Free medical insurance option ($0 premium)
  • Career Advancement Opportunities
  • Tuition Assistance/ Scholarship Opportunities

Essential Functions:
  • Follow all Lutheran Services Carolinas policies and procedures.
  • Deliver professional, confidential, trauma-informed, and culturally and socioeconomically sensitive case management services.
  • Manage Refugee Services Program cases, ensuring adequate and timely delivery of services as dictated by Office of Refugee Resettlement (ORR) program guidelines, government agencies, funders/contractors, and as required by LSC standards and procedures.
  • Coordinate and provide initial airport transportation for refugees through the Reception and Placement Program, and/or as assigned.
  • Develop and document a budget for each case with expenditures and dates.
  • Assist in securing housing for refugees and ensure that housing is fully furnished.
  • Collaborate with LSC teammates to develop and implement effective plans for overcoming barriers to care experienced by clients with significant medical conditions.
  • Document and report information related to client services in accordance with contractual and HIPAA guidelines.
  • Organize and prioritize tasks to ensure timely services and documentation.
  • Build and maintain effective working relationships with clients, colleagues, volunteers, partnering agencies, and funders.

  • Education: Bachelor's degree with human services experience preferred. Two years' equivalent education and experience in the human services field are considered
  • Experience: Multilingual skills preferred. Cross-cultural experience or work with displaced people preferred. Knowledge of local community resources preferred
  • Specific skills/abilities: Reads, writes, and speaks English proficiently. Navigates computers and Microsoft Word, Excel, and PowerPoint adequately. Exhibits strong problem-solving skills. Balances and prioritizes competing demands effectively. Adheres to rigid documentation requirements. Maintains awareness and sensitivity to the cultural and socio-economic characteristics of service populations. Operates from a trauma informed care perspective. Exhibits compassion, discretion, and flexibility. Possesses insight into human behavior and motivation
  • Specialized knowledge, licenses, etc.: Valid NC or SC driver's license. Minimum age of 21 years

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