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Hourly Vietnamese Speaking information

What is an hourly Vietnamese speaking job?

Hourly Vietnamese Speaking jobs refer to positions where employees are paid by the hour and are required to speak Vietnamese as part of their job duties. These roles can include customer service representatives, interpreters, translators, tutors, or call center agents who assist Vietnamese-speaking clients or customers. Hourly pay means you are compensated based on the number of hours worked rather than a fixed salary. Such jobs often require fluency in both Vietnamese and English, and may be available in various industries such as healthcare, education, and business.

What are the key skills and qualifications needed to thrive as an hourly Vietnamese speaking employee?

To excel in an Hourly Vietnamese Speaking role, you need fluency in both Vietnamese and English, along with relevant experience in customer service, interpretation, or translation. Familiarity with communication platforms, translation software, or customer relationship management (CRM) systems may be required depending on the specific industry. Outstanding interpersonal skills, cultural sensitivity, and adaptability help build trust and ensure clear communication with Vietnamese-speaking clients or customers. These abilities are vital for providing accurate information, fostering positive interactions, and supporting organizational objectives in multilingual environments.

What are some common challenges faced by hourly Vietnamese speaking employees in customer service roles, and how can they overcome them?

Hourly Vietnamese-speaking employees in customer service roles often encounter challenges such as navigating language barriers with non-Vietnamese-speaking colleagues or customers, adapting to fast-paced environments, and managing cultural differences. To overcome these, it is helpful to utilize translation tools, participate in company-sponsored language or communication training, and seek support from bilingual team members. Being proactive in clarifying expectations and asking for feedback can also help improve communication and job performance, making the work environment more inclusive and supportive.

What is the difference between Hourly Vietnamese Speaking vs Vietnamese Translator?

AspectHourly Vietnamese SpeakingVietnamese Translator
CredentialsBasic Vietnamese language skills, possibly some conversational proficiencyFluent Vietnamese language skills, translation certifications often preferred
Work EnvironmentCustomer service, hospitality, retail, or on-site supportLegal, medical, business, or literary translation settings
Employer & IndustryBusinesses needing conversational Vietnamese, service industriesTranslation agencies, legal firms, healthcare providers
Search & Comparison IntentLooking for hourly Vietnamese-speaking support or assistanceSeeking professional Vietnamese translation services

Hourly Vietnamese Speaking roles typically involve conversational skills for customer support or service tasks, while Vietnamese Translators focus on accurate written translation, often requiring certification. Both roles serve different industry needs but share Vietnamese language proficiency as a core requirement.

More about Hourly Vietnamese Speaking jobs

What cities are hiring for Hourly Vietnamese Speaking jobs?

Cities with the most Hourly Vietnamese Speaking job openings:

What are the most commonly searched types of Vietnamese Speaking jobs?

The most popular types of Vietnamese Speaking jobs are:

What states have the most Hourly Vietnamese Speaking jobs?

States with the most job openings for Hourly Vietnamese Speaking jobs include:

What job categories do people searching Hourly Vietnamese Speaking jobs look for?

The top searched job categories for Hourly Vietnamese Speaking jobs are:

Hourly Vietnamese Speaking jobs near you
Infographic showing various Hourly Vietnamese Speaking job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 49% Full Time, 45% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Bilingual Customer Service Representative - Vietnamese

Maximus

Austin, TX • On-site

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 301 frontline employees who took The Breakroom Quiz

296th of 495 rated business services

Job description

General information
Job Posting Title
Bilingual Customer Service Representative - Vietnamese
Date
Wednesday, August 12, 2026
City
Austin
State
TX
Country
United States
Working time
Full-time
Description & Requirements
Maximus is currently hiring Bilingual Customer Service Representatives (Vietnamese and English calls) in the state of Texas to join our growing team. This position is responsible for supporting the Health Texas Enrollment Broker project by providing customer care and enrollment services for health benefits via telephone, IVR, and web-based portals.
We are looking for fill training classes which will start in October and November
This is a full time, hourly position that enjoys a fully remote working arrangement.
Schedule Details:
- Our call center is open from 7:15 am - 5:30 pm MST, Monday - Friday
- 8-hour shifts are scheduled within the hours of operation
Why Join Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on your performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.
- Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers.
- Track, document, and record all customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Complete associated tasks and transactions according to established guidelines to ensure accuracy and completeness.
- Navigate multiple computer systems while interacting with customers and perform data entry accurately.
- Facilitate fulfillment of customer requests for materials via mail, email, or electronic delivery as appropriate.
- Transfer or refer customers to appropriate internal or external entities in accordance with established guidelines.
- Address customer inquiries and resolve routine issues to ensure appropriate actions or updates are completed.
- Escalate unresolved, complex, or sensitive issues or grievances to designated staff or departments for further investigation or resolution as needed.
- Facilitate translation or interpretation services for non English speaking customers according to procedures.
- Communicate with supervisors regarding potential needs, concerns, or issues impacting service delivery.
- Meet Quality Assurance (QA), productivity, and other key performance metrics.
- Attend required meetings and trainings and maintain up to date knowledge of all programs, systems, policies, and procedures.
- Perform other related duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
Must be proficient in both the Vietnamese and English languages
Program Specific Requirements:
- High School diploma or equivalent
- 6 months of customer service experience preferred.
- Must reside within the state of Texas
Home Office Requirements:
- Reliable, high-speed internet service
- Minimum 25 Mbps download speeds for a singer user, 50 Mbps for shared internet connectivity
- Minimum 5 Mbps upload speeds for a single user, 10 Mbps for shared internet connectivity
- Must be a traditional, wired high-speed connection such as cable or fiber
- Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
- Must be able to connect your computer directly to your modem or router via ethernet cable, Wi-Fi connections are not allowed
- Quiet and distraction-free workspace
- Maximus will supply your computer equipment
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
17.00
Maximum Salary
$
17.00

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