Hourly Valve Customer Support Jobs (NOW HIRING)

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

If a career with an organization that rewards performance and provides a stable and supportive environment for its associate's nationwide sounds good, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today

Ferguson is currently seeking the right individual to fill an immediate need for a Valve Technician. If you have a love of meeting people and providing great customer service, coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you

As a Valve Technician, you will be responsible for the following, including, but not limited to:

• Responsible for assembly of all automated package

• Follow all established standard operating procedures for valve automation including maintaining a safe and organized workspace and observing necessary safety precautions during assembly, testing, storage, and transfer of product

• Follow all proper procedures for set up, use and maintenance of tools, and equipment in the automation center

• Courteous interaction and communication with inside and outside sales, management, and warehouse personnel

• Professional interaction with customers when addressing questions and concerns about automated packages

• Troubleshoot automated packages, in house and in the field, to perform necessary work and repairs

• Assist with developing automated valve sales training program

• Perform functional automated valve testing, record, and store data

• Work closely with inspectors to meet customer demands

• Willingness to travel up to 25% is required. Travel may include overnight stays for field service projects and support at other Ferguson locations

• Maybe responsible forproviding driver duties and responsibilities

The ideal candidate will possess the following:

• Mustbeat least21 yearsof age.

• Validstate issuedlicense isrequired.

• Follow all DOT standards and regulations

• Must currently have,acquire, and/ormaintaina valid DOT Medical cardin order tomeet driver requirements.

• 3 to 5 years experience is preferred but not required

• Valve & actuator industrial experience highly preferred

• Basic knowledge of computers

• Ability to read and understand customer technical data and schematics

• Ability to multi-task and meet order deadlines

• Knowledge of shipping, receiving, and inventory control

• Be goal oriented, self-motivated, and able to meet deadlines, build relationships, and enjoy a team atmosphere

• Possess a positive attitude

• Excellent communication, time management, and organizational skills

• A self-motivator and have an ambition to succeed

• Enthusiastic, courteous, and articulate

• Ability to learn quickly

*Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information