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Hourly Union Technology Jobs (NOW HIRING)

Q&D Construction LLC

CCTV Operator

Rochester, MN · On-site

Technology adept * Personal Protective Equipment provided * Candidates must undergo a physical ... Hourly: Union wages (Local 169) and benefits Responsibilities * In this role, you'll be operating ...

Arconic

Training Lead

Lafayette, IN · On-site

This role leads training efforts for hourly union employees, salaried leaders, and manufacturing ... This position requires access to controlled technology, as defined in the Export Administration ...

Arconic

Training Lead

Lafayette, IN · On-site

This role leads training efforts for hourly union employees, salaried leaders, and manufacturing ... This position requires access to controlled technology, as defined in the Export Administration ...

Wyandot USA LLC

Packer

Marion, OH · On-site

$19.20/hr

JOB INFORMATION JOB TITLE Packer CLASSIFICATION Hourly / Union DEPARTMENT Production STATUS ... Must be able to utilize different technology throughout shift, or ability to be trained on ...

Wyandot USA LLC

Production Operator

Marion, OH · On-site

$20.80/hr

JOB INFORMATION JOB TITLE Production Operator CLASSIFICATION Hourly / Union DEPARTMENT Production ... Must be able to utilize different technology throughout shift, or ability to be trained on ...

New

ATI

Maintenance Leader (Electrical)

Washington, PA · On-site

... hourly union workforce is preferred * Electrical maintenance supervision is preferred Skills ... Our advanced, integrated process technologies and proven performers give us a tremendous ...

ATI

Maintenance Leader (Electrical)

Washington, PA · On-site

... hourly union workforce is preferred * Electrical maintenance supervision is preferred Skills ... Our advanced, integrated process technologies and proven performers give us a tremendous ...

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Desktop Support Specialist/Helpdesk

Desktop Support Specialist/Helpdesk

Rockland Federal Credit Union

Canton, MA • On-site

$28.80 - $29.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Rockland Federal Credit Union rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Rockland Federal Credit Union is seeking a Desktop Support / Help Desk Specialist to provide technical support and assistance to employees across the organization. This role is responsible for troubleshooting hardware, software, telecommunications, and access-related issues while supporting the Credit Union’s technology infrastructure and daily operations.

The ideal candidate is a customer-focused technology professional with strong troubleshooting skills, a commitment to service excellence, and the ability to thrive in a fast-paced environment.

Key Responsibilities
  • Provide technical support for hardware, software, printers, mobile devices, and related technology.
  • Troubleshoot, document, and resolve support requests; escalate issues as necessary.
  • Administer user accounts, email, system access, and security permissions.
  • Support Active Directory, Microsoft 365, phone systems, and badge access systems.
  • Assist with technology implementations, system upgrades, testing, and maintenance activities.
  • Support disaster recovery exercises, information security initiatives, and incident response efforts.
  • Coordinate with vendors and third-party providers to resolve technical issues.
  • Provide onsite support at branch and office locations as needed.
  • Participate in an on-call support rotation.
  • Perform other duties as assigned.
Qualifications
  • Associate degree in Information Technology or related field preferred; equivalent experience will be considered.
  • 1–3 years of IT support, desktop support, or help desk experience.
  • Working knowledge of Microsoft Windows, Microsoft 365, and Active Directory.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent customer service, communication, and interpersonal skills.
  • Ability to prioritize multiple tasks and manage competing deadlines in a fast-paced environment.

Benefits

RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends. In alignment with our commitment to pay transparency, we're pleased to share that the base hourly range for this position is $28.80 - $29.50 per hour, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role.


Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability


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