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Hourly Tech Support Jobs in Wichita, KS (NOW HIRING)

Verus Aerospace

IT Support Specialist

Wichita, KS · On-site

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

ISG Technology

IT Support Specialist III

Wichita, KS · On-site

About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing ... If you're the type that takes pride in providing world-class support, you may have what it takes!

ISG Technology

IT Support Specialist III

Wichita, KS · On-site

Description About ISG Technology At ISG Technology, we're unlocking possibilities for our clients ... If you're the type that takes pride in providing world-class support, you may have what it takes!

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

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Hourly Tech Support information

See Wichita, KS salary details

$24.2K

$38.9K

$59K

How much do hourly tech support jobs pay per year?

As of May 28, 2026, the average yearly pay for hourly tech support in Wichita, KS is $38,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $42,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Tech Support professional, and why are they important?

To thrive as an Hourly Tech Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues promptly. These skills ensure quick and accurate technical support, leading to higher customer satisfaction and efficient issue resolution.

What are some common challenges faced by Hourly Tech Support professionals, and how can they be managed on the job?

Hourly Tech Support professionals often encounter challenges such as high ticket volumes, managing multiple requests simultaneously, and assisting users with varying levels of technical expertise. Staying organized, utilizing ticketing systems efficiently, and maintaining clear communication with users and team members can help manage these demands. Additionally, proactively updating knowledge on company products and technology trends enables tech support staff to resolve issues more effectively and deliver excellent customer service.

What are hourly tech support jobs?

Hourly tech support jobs involve assisting customers or clients with technical issues related to products, software, or services on an hourly wage basis. These roles typically include troubleshooting problems, answering questions, and providing guidance via phone, chat, email, or in person. Hourly tech support professionals may work for IT departments, call centers, or third-party service providers, and often handle a variety of technical concerns ranging from basic device issues to more complex software configurations. The position requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to non-technical users.

What is the difference between Hourly Tech Support vs Help Desk Technician?

AspectHourly Tech SupportHelp Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Same as Hourly Tech Support, often with additional certifications
Work EnvironmentRemote or on-site, flexible hoursPrimarily on-site or remote, standard business hours
Employer & IndustryIT service providers, tech support companiesCorporate IT departments, managed service providers
Job FocusTechnical troubleshooting, user support, hardware/software issuesCustomer support, issue resolution, ticket management

Both roles involve technical support and troubleshooting, often requiring similar certifications. Hourly Tech Support typically offers flexible hours and may work remotely, while Help Desk Technicians often work within organizations' IT departments during regular hours. The main difference lies in the work setting and scope, but both serve as entry points into IT support careers.

What are the most commonly searched types of Tech Support jobs in Wichita, KS? The most popular types of Tech Support jobs in Wichita, KS are:
What are popular job titles related to Hourly Tech Support jobs in Wichita, KS? For Hourly Tech Support jobs in Wichita, KS, the most frequently searched job titles are:
What job categories do people searching Hourly Tech Support jobs in Wichita, KS look for? The top searched job categories for Hourly Tech Support jobs in Wichita, KS are:
Hourly Tech Support jobs near you

IT Support Specialist

Verus Aerospace

Wichita, KS • On-site

Full-time

Posted 25 days ago

Job description

Position Summary

The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for all end users. This role supports daily IT functions across the organization, including workstation management, user assistance, and technical troubleshooting. Working in a manufacturing environment that handles Controlled Unclassified Information (CUI), the position is also responsible for helping maintain cybersecurity and regulatory compliance aligned with CMMC and ITAR requirements. The ideal candidate is customer‑focused, detail‑oriented, and committed to supporting both productivity and security across the company.

Essential Duties and Responsibilities

  1. Provide technical support for Windows workstations, peripherals, mobile devices, and related equipment.
  2. Configure, troubleshoot, and support user access, applications, and services in a GCC High / Office 365 hybrid environment.
  3. Respond to help desk requests, prioritize issues, and ensure timely and professional resolution.
  4. Support account management, endpoint configuration, system updates, and basic network troubleshooting.
  5. Assist with onboarding and offboarding by preparing and deploying user equipment.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

  1. Associate degree in Information Technology, Computer Science, or a related field preferred.
  2. Equivalent work experience may be accepted in place of formal education.
  3. Relevant certifications (CompTIA A+, Network+, Security+, Microsoft 365, etc.) are a plus.

Experience

  1. 1–3 years of experience in IT support, help desk, or desktop support roles.
  2. Hands‑on experience with Windows desktop environments and Microsoft 365 administration.
  3. Experience supporting or working in a regulated environment (manufacturing, defense, aerospace) is preferred.
  4. Exposure to GCC High, secure cloud environments, or ITAR/CMMC‑related controls is advantageous.

Knowledge

  1. Understanding of Windows operating systems, user management, and common troubleshooting methods.
  2. Familiarity with Microsoft 365 services, endpoint management, and multi‑factor authentication.
  3. Basic knowledge of networking fundamentals (DNS, DHCP, VPN, Wi‑Fi, firewalls).
  4. Understanding of cybersecurity best practices, especially for CMMC, NIST 800‑171, and ITAR compliance.