Secaucus, NJ · On-site
$20.75 - $28.50/hr
Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...
Secaucus, NJ · On-site
$20.75 - $28.50/hr
Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...
Salem, OR · On-site
$20 - $27.25/hr
We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...
Salem, OR · On-site
$20 - $27.25/hr
We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...
Rome, NY · On-site
$18 - $21/hr
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
Quick apply
Rome, NY · On-site
$18 - $21/hr
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
Salem, OR · On-site
$20 - $27.25/hr
We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...
Salem, OR · On-site
$20 - $27.25/hr
We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
Rome, NY · On-site
$18 - $21/hr
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
Rome, NY · On-site
$18 - $21/hr
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
Alpharetta, GA · On-site
$20 - $27.25/hr
Help Desk Support 709984 Atlanta GA Remote Long-Term The ID Analyst will work remotely, for the Office of Information Technology processing, the onboard and offboard of employees and contractors ...
Alpharetta, GA · On-site
$20 - $27.25/hr
Help Desk Support 709984 Atlanta GA Remote Long-Term The ID Analyst will work remotely, for the Office of Information Technology processing, the onboard and offboard of employees and contractors ...
Big Rapids, MI · On-site
$65K - $80K/hr
Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level technical support to employees at ...
Big Rapids, MI · On-site
$65K - $80K/hr
Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level technical support to employees at ...
Salem, OR · On-site
$20 - $27.25/hr
We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...
Salem, OR · On-site
$20 - $27.25/hr
We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...
Arlington, VA · On-site +1
$65K - $75K/yr
Help Desk Support Specialist Department: Delivery Employment Type: Full Time Location: Remote Reporting To: Parisa Compensation: $65,000 - $75,000 / year Description At Nüvitek, customer success is ...
New
Arlington, VA · On-site +1
$65K - $75K/yr
Help Desk Support Specialist Department: Delivery Employment Type: Full Time Location: Remote Reporting To: Parisa Compensation: $65,000 - $75,000 / year Description At Nüvitek, customer success is ...
New
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At NuAxis Innovations, Technology is our Passion. People are our Purpose. We are seeking a motivated Help ...
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At NuAxis Innovations, Technology is our Passion. People are our Purpose. We are seeking a motivated Help ...
Doral, FL · On-site
Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Associate Degree Travel Security Clearance Required ...
Doral, FL · On-site
Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Associate Degree Travel Security Clearance Required ...
Chicago, IL · On-site
In this help desk support specialist opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of ...
Chicago, IL · On-site
In this help desk support specialist opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of ...
Columbus, OH · On-site
This position is responsible for providing initial Help Desk support for the business applications in use at Franklin. Fundamental Job Tasks: Maintains computer, fax, and phone system functionality ...
Columbus, OH · On-site
This position is responsible for providing initial Help Desk support for the business applications in use at Franklin. Fundamental Job Tasks: Maintains computer, fax, and phone system functionality ...
Chicago, IL · On-site
In this help desk support specialist opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of ...
Chicago, IL · On-site
In this help desk support specialist opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of ...
$20.50 - $27.75/hr
... CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can ...
$20.50 - $27.75/hr
... CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can ...
Hadley, MA · On-site
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
Hadley, MA · On-site
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
Hadley, MA · On-site
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
Hadley, MA · On-site
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...
$28 - $40/hr
Helping support "One Label" project to launch a universal label and asset tracking Additional tasks ... desk-side support team during vacations or acquisitions Travel to acquisition sites may be ...
$28 - $40/hr
Helping support "One Label" project to launch a universal label and asset tracking Additional tasks ... desk-side support team during vacations or acquisitions Travel to acquisition sites may be ...
Washington, DC · On-site
$20/hr
Will be providing project coordination and help desk support to volunteers on operation systems. • Triage support tickets to the appropriate groups within the programs; review and process tax site ...
Washington, DC · On-site
$20/hr
Will be providing project coordination and help desk support to volunteers on operation systems. • Triage support tickets to the appropriate groups within the programs; review and process tax site ...
$14.42 - $16.13
12% of jobs
$17.62 is the 25th percentile. Wages below this are outliers.
$16.13 - $17.83
15% of jobs
The median wage is $19.50 / hr.
$17.83 - $19.54
24% of jobs
$19.54 - $21.24
13% of jobs
$21.24 - $22.95
9% of jobs
$23.26 is the 75th percentile. Wages above this are outliers.
$22.95 - $24.65
16% of jobs
$24.65 - $26.35
5% of jobs
$26.35 - $28.06
2% of jobs
$28.06 - $29.76
3% of jobs
$29.76 - $31.47
0% of jobs
$31.47 - $33.17
1% of jobs
$14
$21
$33
| Aspect | Hourly Sap Help Desk Support | SAP Support Specialist |
|---|---|---|
| Credentials | Basic IT certifications, help desk training | SAP certifications, technical degrees |
| Work Environment | Help desk, support centers, client sites | Corporate IT departments, SAP environments |
| Employer & Industry | Various industries, support service providers | Large corporations, SAP consulting firms |
| Search & Comparison Intent | Customer support, troubleshooting, help desk roles | Technical SAP support, system troubleshooting |
Hourly Sap Help Desk Support primarily focuses on providing immediate technical assistance and troubleshooting for SAP users, often on an hourly basis. In contrast, SAP Support Specialists typically handle more complex, in-depth SAP system issues within corporate environments. Both roles require SAP knowledge, but the Help Desk role emphasizes customer service and quick resolution, while the Support Specialist involves advanced technical skills and system management.
$20.75 - $28.50/hr
Full-time
Re-posted 19 days ago
A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
This position is with my direct client
Responsibilities:
Facilitate Problem/Call Resolution and Management: Collect and gather the necessary information in order to troubleshoot and resolve IT related issues. Provide first tier support for all supported applications and services. Provide necessary escalation to 2nd and 3rd level support to resolve issues. Ensure all customer calls are addressed and resolved timely to customer's satisfaction.
Application Expertise: Maintain current knowledge of applications including packaged software (i.e. MS Office, Outlook), as well as custom applications.
Email/Voicemail and LogMeIn Monitoring: Continually monitor both the Email and Voicemail and LogMeIn queues on behalf of the Service Desk. Include troubleshooting with the user community and ultimately, the logging and resolution of reported issues.
Hotline Monitoring: Primary contact for the clients various hot-lines and are expected to answer at all times during standard operational hours.
Service Request / TAF Requests: Processing of all staff movement (New Hire/Exiting, etc.)within the organization. This also includes following up with other IT groups to ensure that each section of the process is closed within the appropriate Service Level Agreement.
Communication of Technical Service Status: Service Desk analyst must be able lead and communicate status to the end user community via Email and Voicemail in adherence to the documented Production Outage process.
Support Specialist: Develop expertise in at least 2 areas of technology. Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through resolutions.
Event Support: Provide support for Events (Domestic and International)
Adherence to Policy and Procedure: Act in accordance with IT related policies and procedures. Proactively avoid recurring issues and assist in mimizing the impact of issues to the organization.
Required Experience & Knowledge
Required Experience/Knowledge
Strong written, verbal and interpersonal skills.
Strong pro-active task management and follow-up skills.
Solid technical skills, including hardware and software configurations.
Proficiency in usage and technical implementation various shrink-wrap software (i.e.. Microsoft products including Word, Excel, PowerPoint, Outlook, etc.
Solid understanding of Windows Operating Systems (Win 7, etc.)
At least 3 years on related Service Desk (Level 1) Support (not call center) and 2 years Desktop support experience.
This should include hands-on experience supporting custom software applications and physical hardware builds and configurations
VAIBHAV SINGH
Technical Recruiter
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I
(D) 732-429-1647 (Tel) 732-549-2030 Ext. 225 (F) 732-549-5549
vaibhav(at)irionline.com | www.irionline.com
Gold Seal JCAHO Certified for Health Care Staffing
"INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES" (8th Year
Gold Seal JCAHO Certified for Health Care Staffing
"INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES" (8th Year in a Row)
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Recruiting and staffing services
51 - 200 Employees
Edison, NJ, US
1996
