Des Moines, IA · On-site
$19.50 - $26.25/hr
The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...
Des Moines, IA · On-site
$19.50 - $26.25/hr
The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...
Coralville, IA · On-site
$18.75 - $25.50/hr
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...
Coralville, IA · On-site
$18.75 - $25.50/hr
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...
JOB SUMMARY The Help Desk Support Specialist role focuses on supporting North Risk Partners' team ... hourly, plus benefits. The salary of the finalist selected for this role will be set based on a ...
JOB SUMMARY The Help Desk Support Specialist role focuses on supporting North Risk Partners' team ... hourly, plus benefits. The salary of the finalist selected for this role will be set based on a ...
JOB SUMMARY The Help Desk Support Specialist role focuses on supporting North Risk Partners' team ... hourly, plus benefits. The salary of the finalist selected for this role will be set based on a ...
JOB SUMMARY The Help Desk Support Specialist role focuses on supporting North Risk Partners' team ... hourly, plus benefits. The salary of the finalist selected for this role will be set based on a ...
Dubuque, IA · On-site
$18.75 - $25.50/hr
Technical Support/Help Desk University of Dubuque 1 Positions ID: VU1aZzUwRVUwK0xCallN Posted On 04/23/2026 Refreshed On 05/24/2026 Job Overview The University of Dubuque is a growing faith-based ...
Dubuque, IA · On-site
$18.75 - $25.50/hr
Technical Support/Help Desk University of Dubuque 1 Positions ID: VU1aZzUwRVUwK0xCallN Posted On 04/23/2026 Refreshed On 05/24/2026 Job Overview The University of Dubuque is a growing faith-based ...
Coralville, IA · On-site
$18.75 - $25.50/hr
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...
Coralville, IA · On-site
$18.75 - $25.50/hr
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...
$18.75 - $25.50/hr
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...
$18.75 - $25.50/hr
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...
$18.75 - $25.50/hr
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...
$18.75 - $25.50/hr
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...
An IT Help Desk Support Technician who enjoys building relationships, educating others, and solving technical issues. You align with our core values and thrive in a performance-driven, development ...
An IT Help Desk Support Technician who enjoys building relationships, educating others, and solving technical issues. You align with our core values and thrive in a performance-driven, development ...
An IT Help Desk Support Technician who enjoys building relationships, educating others, and solving technical issues. You align with our core values and thrive in a performance-driven, development ...
An IT Help Desk Support Technician who enjoys building relationships, educating others, and solving technical issues. You align with our core values and thrive in a performance-driven, development ...
An IT Help Desk Support Technician who enjoys building relationships, educating others, and solving technical issues. You align with our core values and thrive in a performance-driven, development ...
Quick apply
An IT Help Desk Support Technician who enjoys building relationships, educating others, and solving technical issues. You align with our core values and thrive in a performance-driven, development ...
Dubuque, IA · On-site
$23.29 - $30.45/hr
Salary: $23.29 - $30.45 Hourly Location : City Hall Annex, City of Dubuque, IA Job Type: Full-time ... The Help Desk Support Technician ERP provides "first line" assistance and technical support to ...
Dubuque, IA · On-site
$23.29 - $30.45/hr
Salary: $23.29 - $30.45 Hourly Location : City Hall Annex, City of Dubuque, IA Job Type: Full-time ... The Help Desk Support Technician ERP provides "first line" assistance and technical support to ...
$23.29 - $30.45/hr
The Help Desk Support Technician ERP provides "first line" assistance and technical support to computer users that are experiencing technical, access, security, hardware, or software issues, for ERP ...
$23.29 - $30.45/hr
The Help Desk Support Technician ERP provides "first line" assistance and technical support to computer users that are experiencing technical, access, security, hardware, or software issues, for ERP ...
Ames, IA · On-site
$20 - $27.50/hr
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users. This contract position focuses on resolving desktop and operating system issues ...
Quick apply
Ames, IA · On-site
$20 - $27.50/hr
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users. This contract position focuses on resolving desktop and operating system issues ...
New Hampton, IA · On-site
$17.25 - $23.25/hr
... for a new Help Desk Associate for our office and manufacturer area. This role will consist of ... Printer Support, Remote Desktop Support, VoIP support, Minor Network Support, Desktop Support, and ...
Quick apply
New Hampton, IA · On-site
$17.25 - $23.25/hr
... for a new Help Desk Associate for our office and manufacturer area. This role will consist of ... Printer Support, Remote Desktop Support, VoIP support, Minor Network Support, Desktop Support, and ...
$19.50 - $26.25/hr
Monday - Friday, 7:30 AM - 6:00 PM (to support extended school and district operations) The On-Site Help Desk Agent serves as the first point of contact for technical support across the school ...
New
$19.50 - $26.25/hr
Monday - Friday, 7:30 AM - 6:00 PM (to support extended school and district operations) The On-Site Help Desk Agent serves as the first point of contact for technical support across the school ...
New
Des Moines, IA · On-site
$19.50 - $26.25/hr
Monday - Friday, 7:30 AM - 6:00 PM (to support extended school and district operations) The On-Site Help Desk Agent serves as the first point of contact for technical support across the school ...
Quick apply
Des Moines, IA · On-site
$19.50 - $26.25/hr
Monday - Friday, 7:30 AM - 6:00 PM (to support extended school and district operations) The On-Site Help Desk Agent serves as the first point of contact for technical support across the school ...
$19.25 - $26/hr
Help Desk Technician - Iowa Facility Opening in 2027 Be part of something big! Robinson Inc is ... Deliver helpdesk support to office staff and internal users. * Create, track, and manage all ...
Quick apply
$19.25 - $26/hr
Help Desk Technician - Iowa Facility Opening in 2027 Be part of something big! Robinson Inc is ... Deliver helpdesk support to office staff and internal users. * Create, track, and manage all ...
Iowa City, IA · On-site
$19.50 - $26.50/hr
Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Provide Level 1 support for clientreported issues via phone, email, or ticketing system.
Iowa City, IA · On-site
$19.50 - $26.50/hr
Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Provide Level 1 support for clientreported issues via phone, email, or ticketing system.
Buffalo, IA · On-site
$21 - $28.25/hr
Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Provide Level 1 support for clientreported issues via phone, email, or ticketing system.
Buffalo, IA · On-site
$21 - $28.25/hr
Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Provide Level 1 support for clientreported issues via phone, email, or ticketing system.
| Aspect | Hourly Sap Help Desk Support | SAP Support Specialist |
|---|---|---|
| Credentials | Basic IT certifications, help desk training | SAP certifications, technical degrees |
| Work Environment | Help desk, support centers, client sites | Corporate IT departments, SAP environments |
| Employer & Industry | Various industries, support service providers | Large corporations, SAP consulting firms |
| Search & Comparison Intent | Customer support, troubleshooting, help desk roles | Technical SAP support, system troubleshooting |
Hourly Sap Help Desk Support primarily focuses on providing immediate technical assistance and troubleshooting for SAP users, often on an hourly basis. In contrast, SAP Support Specialists typically handle more complex, in-depth SAP system issues within corporate environments. Both roles require SAP knowledge, but the Help Desk role emphasizes customer service and quick resolution, while the Support Specialist involves advanced technical skills and system management.
$19.50 - $26.25/hr
Contractor
Posted 11 days ago
Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.
Short Description: The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform all roles of a level-1 Help Desk Support technician to create a ticket or provide immediate assistance for their issues over the phone. A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support.
Complete Description:
This role is focused on level-1 help desk phone support, primarily with system access issues and password
Support. The ideal candidate must have excellent customer service and communications skills.
Candidate must be able to:
handle difficult situations with clients and turn them into a win for the service desk team
initiate trouble tickets from a service desk system
answer how-to questions and resolve issues related to system access and password creation/resetmaintain a positive outlook, be professional, and provide excellent customer service
Greater detail outlined in the skills matrix.
Work during core business hours of 7:00 AM - 5:00 PM, Monday - Friday, not to exceed a 40 hour work week.
At least 3 years of relevant experience working in a technical IT call center environment.
HDS2
1 to 3 years field experience and preferred education of 2 year associates degree or equivalent technical study.
Thanks and Regards,
Jane Morgan
Sourced by ZipRecruiter
Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
It services
51 - 200 Employees
Holtsville, NY, US
2008
