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Hourly Sap Help Desk Support Jobs in Utah (NOW HIRING)

Help Desk Technician

American Fork, UT · On-site

$18 - $24.25/hr

Information and Technology (IT) Reports To : IT Manager The Helpdesk Technician supports the ... This is an hourly position that typically follows a Monday through Friday schedule from 8:00 a.m ...

Service Desk Support

South Jordan, UT

$19 - $25.50/hr

Service Desk Support Service Desk Support (Assistive) A Service Desk Engineer requiring over 5+ ... similar helpdesk platforms effectively. Service Management • Collaborate with developers ...

Help Desk Tier II Support

Sandy, UT · On-site

$27.50 - $33/hr

We are looking for a Help Desk Tier II Support specialist to support our client in Sandy, Utah in a contract capacity with the potential to become permanent. This role is ideal for someone who enjoys ...

Help Desk Agent

Salt Lake City, UT · On-site

$20 - $29/hr

Respond promptly to user inquiries and support requests received via phone, email, chat, or ... Location US- ID 104244 Category Information Technology Position Type SCA Hourly Employees Full-Time ...

New

Help Desk Technician

American Fork, UT · On-site

$18 - $24.25/hr

Thrive Freeze Dry is seeking a Help Desk Technician to support a wide range of IT tasks and projects. The role involves troubleshooting hardware and software issues, managing IT assets, and training ...

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Hourly Sap Help Desk Support information

What is the difference between Hourly Sap Help Desk Support vs SAP Support Specialist?

AspectHourly Sap Help Desk SupportSAP Support Specialist
CredentialsBasic IT certifications, help desk trainingSAP certifications, technical degrees
Work EnvironmentHelp desk, support centers, client sitesCorporate IT departments, SAP environments
Employer & IndustryVarious industries, support service providersLarge corporations, SAP consulting firms
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical SAP support, system troubleshooting

Hourly Sap Help Desk Support primarily focuses on providing immediate technical assistance and troubleshooting for SAP users, often on an hourly basis. In contrast, SAP Support Specialists typically handle more complex, in-depth SAP system issues within corporate environments. Both roles require SAP knowledge, but the Help Desk role emphasizes customer service and quick resolution, while the Support Specialist involves advanced technical skills and system management.

What cities in Utah are hiring for Hourly Sap Help Desk Support jobs? Cities in Utah with the most Hourly Sap Help Desk Support job openings:

IT Help Desk Support Specialist

Dentons Durham Jones Pinegar PC

Salt Lake City, UT • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description


IT HELP DESK TECHNICIAN

Dentons Durham Jones Pinegar PC is looking for a reliable, customer-focused IT Help Desk Technician to support our employees with day‑to‑day technical needs. You’ll be the first point of contact for troubleshooting issues, maintaining systems, and ensuring our team has the tools they need to work effectively. This role is ideal for someone who enjoys problem‑solving, communicating clearly, and working in a fast-paced environment.

Key Responsibilities

  • Provide first-level technical support for hardware, software, network, and account-related issues
  • Respond to help desk tickets, phone calls, and walk-up requests in a timely manner
  • Install, configure, and maintain desktops, laptops, mobile devices, and peripherals
  • Assist as needed with user onboarding and offboarding, including account setup and equipment preparation
  • Troubleshoot connectivity issues, VPN access, and basic network problems
  • Document issues, solutions, and processes to improve team knowledge
  • Escalate complex issues when needed
  • Support routine system maintenance, updates, and inventory tracking
  • Help with Conference Room meeting setups for video conferencing
  • Assist with additional tasks/project assignments from management

Required Skills & Qualifications

  • 1–2 years of IT support experience (or equivalent education/certifications)
  • Strong understanding of Windows 11, Microsoft 365, and common business applications
  • Basic knowledge of networking concepts (DNS, DHCP, VPN, Wi-Fi)
  • Familiarity with ticketing systems and remote support tools
  • Excellent communication and customer service skills
  • Ability to troubleshoot issues methodically and document solutions clearly
  • Strong organizational skills and attention to detail

Preferred Qualifications

  • CompTIA A+, Network+, or similar certifications
  • Experience with Active Directory, Azure AD, and identity management
  • Exposure to IT asset management or endpoint management tools
  • Experience supporting both on-site and remote employees

What We Offer

  • Competitive pay and benefits
  • Opportunities for professional development and certification support
  • A collaborative team environment with room to grow
  • Modern tools and technologies to support your success

Dentons Durham Jones Pinegar PC offers a competitive salary and benefits package including medical, health savings account, flexible spending account, dental, vision, 401k, Life Insurance, long-term disability, paid time off, paid holidays, paid parking or transit passes.

About Dentons

Redefining possibilities. Together, everywhere. For more information visit www.dentons.com

Dentons Durham Jones Pinegar is an Equal Opportunity Employer.