Real-Time Analyst
Richardson, TX · On-site
What you'll need: * 2+ years call center Workforce Management experience in contact centers or equivalent experience * Solid understanding and competency of real time management of a contact center ...
Richardson, TX · On-site
What you'll need: * 2+ years call center Workforce Management experience in contact centers or equivalent experience * Solid understanding and competency of real time management of a contact center ...
Richardson, TX · On-site
What you'll need: * 2+ years call center Workforce Management experience in contact centers or equivalent experience * Solid understanding and competency of real time management of a contact center ...
What you'll need: * 2+ years call center Workforce Management experience in contact centers or equivalent experience * Solid understanding and competency of real time management of a contact center ...
What you'll need: * 2+ years call center Workforce Management experience in contact centers or equivalent experience * Solid understanding and competency of real time management of a contact center ...
Dunwoody, GA · On-site
$40K - $64K/yr
Non-exempt (hourly) Salary Range: $40,791 - $64,246 More about this job > Description The City of ... Provides support in the Real Time Crime Center (RTCC) as needed; monitors real-time surveillance ...
Dunwoody, GA · On-site
$40K - $64K/yr
Non-exempt (hourly) Salary Range: $40,791 - $64,246 More about this job > Description The City of ... Provides support in the Real Time Crime Center (RTCC) as needed; monitors real-time surveillance ...
What you'll need: * 2+ years call center Workforce Management experience in contact centers or equivalent experience * Solid understanding and competency of real time management of a contact center ...
What you'll need: * 2+ years call center Workforce Management experience in contact centers or equivalent experience * Solid understanding and competency of real time management of a contact center ...
The Qualifications We're Looking For * 1+ years in contact center operations, workforce management, or real-time monitoring. * Proficiency in Shiftboard, Slack, and WFM tools (e.g., Serenova, Amazon ...
The Qualifications We're Looking For * 1+ years in contact center operations, workforce management, or real-time monitoring. * Proficiency in Shiftboard, Slack, and WFM tools (e.g., Serenova, Amazon ...
This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal communication imperative to maintain ...
This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal communication imperative to maintain ...
Elk Grove, CA · On-site
$102K - $136K/yr
... REAL TIME INFORMATION CENTER SUPERVISOR The ideal candidate is an experienced public safety ... Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails ...
Elk Grove, CA · On-site
$102K - $136K/yr
... REAL TIME INFORMATION CENTER SUPERVISOR The ideal candidate is an experienced public safety ... Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails ...
$102K - $136K/yr
... REAL TIME INFORMATION CENTER SUPERVISOR The ideal candidate is an experienced public safety ... Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails ...
$102K - $136K/yr
... REAL TIME INFORMATION CENTER SUPERVISOR The ideal candidate is an experienced public safety ... Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails ...
Dunwoody, GA · On-site
$40K - $64K/yr
... the Real Time Crime Center (RTCC) as needed; monitors real-time surveillance feeds to detect and respond to criminal activities, emergencies, or suspicious behavior. • Coordinates with law ...
Dunwoody, GA · On-site
$40K - $64K/yr
... the Real Time Crime Center (RTCC) as needed; monitors real-time surveillance feeds to detect and respond to criminal activities, emergencies, or suspicious behavior. • Coordinates with law ...
Crittenden, NY · On-site
Overview The Real-Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business, and products. The analyst manages the performance of ...
Crittenden, NY · On-site
Overview The Real-Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business, and products. The analyst manages the performance of ...
Las Vegas, NV · On-site
Monitor real time metrics (attendance & schedule adherence, average handle time- AHT, automatic ... center; workforce management experience is a plus * High school degree * CEFR B1-B2 English (oral ...
Las Vegas, NV · On-site
Monitor real time metrics (attendance & schedule adherence, average handle time- AHT, automatic ... center; workforce management experience is a plus * High school degree * CEFR B1-B2 English (oral ...
Henderson, NV · On-site
The Real Time Analyst (WFM) role involves monitoring, analyzing, and modifying real-time alarm and ... Company : Rapid Response Monitoring is a Critical Events Response Center specializing in direct ...
Henderson, NV · On-site
The Real Time Analyst (WFM) role involves monitoring, analyzing, and modifying real-time alarm and ... Company : Rapid Response Monitoring is a Critical Events Response Center specializing in direct ...
New York, NY · On-site
Key Qualifications * 2+ years in a contact center environment; previous WFM Real-Time Analyst experience preferred * Proficiency in WFM tools (Zendesk, Tymeshift, or similar) * Advanced Excel skills ...
New York, NY · On-site
Key Qualifications * 2+ years in a contact center environment; previous WFM Real-Time Analyst experience preferred * Proficiency in WFM tools (Zendesk, Tymeshift, or similar) * Advanced Excel skills ...
Syracuse, NY · On-site
The Real Time Analyst (WFM) will monitor and analyze real-time alarm and call volume to optimize ... Company : Rapid Response Monitoring is a Critical Events Response Center specializing in direct ...
Syracuse, NY · On-site
The Real Time Analyst (WFM) will monitor and analyze real-time alarm and call volume to optimize ... Company : Rapid Response Monitoring is a Critical Events Response Center specializing in direct ...
Corona, CA · On-site
The Real Time Analyst (WFM) will monitor and analyze real-time alarm and call volume to optimize ... Company : Rapid Response Monitoring is a Critical Events Response Center specializing in direct ...
Corona, CA · On-site
The Real Time Analyst (WFM) will monitor and analyze real-time alarm and call volume to optimize ... Company : Rapid Response Monitoring is a Critical Events Response Center specializing in direct ...
Monitor real-time agent adherence, staffing levels, and queue performance across multiple contact center programs * Track adherence exceptions and communicate real-time staffing recommendations to ...
Monitor real-time agent adherence, staffing levels, and queue performance across multiple contact center programs * Track adherence exceptions and communicate real-time staffing recommendations to ...
New York, NY · On-site
Key Qualifications * 2+ years in a contact center environment; previous WFM Real-Time Analyst experience preferred * Proficiency in WFM tools (Zendesk, Tymeshift, or similar) * Advanced Excel skills ...
New York, NY · On-site
Key Qualifications * 2+ years in a contact center environment; previous WFM Real-Time Analyst experience preferred * Proficiency in WFM tools (Zendesk, Tymeshift, or similar) * Advanced Excel skills ...
Be Seen First
Tustin, CA · Remote
$1.0K - $10K/mo
... Real-Time Crime Center (RTCC) and deeply expanding our outreach to Community Development Block ... hourly equivalent of $16.90/hour, with expected operational duties strictly capped at 13 hours per ...
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Be Seen First
Tustin, CA · Remote
$1.0K - $10K/mo
... Real-Time Crime Center (RTCC) and deeply expanding our outreach to Community Development Block ... hourly equivalent of $16.90/hour, with expected operational duties strictly capped at 13 hours per ...
Gastonia, NC · On-site
$36.70/hr
Salary: $36.70 Hourly Location : Police Dept. (200 E Long Ave), Gastonia, NC Job Type: Part Time ... the Real Time Crime Center (RTCC), concentrating on collecting and delivering real-time ...
Gastonia, NC · On-site
$36.70/hr
Salary: $36.70 Hourly Location : Police Dept. (200 E Long Ave), Gastonia, NC Job Type: Part Time ... the Real Time Crime Center (RTCC), concentrating on collecting and delivering real-time ...
Atlanta, GA · On-site
As a staff software engineer, you will be joining our team focused on building a fast and performant real-time crime center application that can ingest real-time signals from devices at scale, and ...
Atlanta, GA · On-site
As a staff software engineer, you will be joining our team focused on building a fast and performant real-time crime center application that can ingest real-time signals from devices at scale, and ...
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
| Aspect | Hourly Real Time Crime Center | Crime Analyst |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require certifications in law enforcement or surveillance | Bachelor's degree in criminal justice, criminology, or related field |
| Work Environment | Operates in a command center, monitoring live data, surveillance feeds, and dispatching officers | Works in an office setting analyzing crime data, preparing reports, and identifying patterns |
| Employer & Industry | Law enforcement agencies, public safety departments | Law enforcement agencies, government agencies, private security firms |
The Hourly Real Time Crime Center focuses on real-time monitoring and dispatch, requiring quick decision-making and surveillance skills. Crime Analysts analyze historical data to identify trends and support strategic planning. Both roles are vital in crime prevention but differ mainly in their focus on immediate response versus data analysis.
