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Hourly Offshore Call Center Jobs (NOW HIRING)

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We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... High School Diploma or Equivalent required Hourly rate: $20 per hour Benefits Overview: We offer ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a ... hourly base pay + bonuses + benefits + paid training and more Closing Remarks Riverton Chevy is a ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent ... hourly base pay + bonuses + benefits + paid training and more Closing Remarks Riverton Chevy is a ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a ... hourly base pay + bonuses + benefits + paid training and more Closing Remarks Riverton Chevy is a ...

This role operates within a structured, high‑volume call center environment, following ... Ability to obtain and maintain a VA Public Trust clearance The hourly compensation range for this ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a ... hourly base pay + bonuses + benefits + paid training and more Closing Remarks Riverton Chevy is a ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a ... hourly base pay + bonuses + benefits + paid training and more Closing Remarks Riverton Chevy is a ...

Hourly Rate: $15-$25/hr (dependent on collection experience) Pay Cycle Bonus: earn 10% every dollar ... We specialize in call center job placements such as sales and debt collections. We operate from ...

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Hourly Offshore Call Center information

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$10

$17

$25

How much do hourly offshore call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hourly offshore call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Hourly Offshore Call Center vs Customer Service Representative?

AspectHourly Offshore Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes language certificationsSame as offshore call center, often with additional product knowledge
Work EnvironmentRemote, offshore location, often internationalOn-site or remote, local or international companies
Industry UsageCommon in outsourcing, BPO servicesRetail, telecom, tech support, various sectors
Search & Comparison IntentCost-effective, remote support optionsDirect customer interaction, local support

Hourly Offshore Call Centers and Customer Service Representatives both handle customer inquiries, but offshore centers typically operate remotely from international locations, offering cost advantages. Customer Service Representatives may work locally or remotely, focusing on direct, often face-to-face support. The main difference lies in location and operational scope, with offshore centers emphasizing outsourcing and scalability.

What cities are hiring for Hourly Offshore Call Center jobs? Cities with the most Hourly Offshore Call Center job openings:
What are the most commonly searched types of Offshore Call Center jobs? The most popular types of Offshore Call Center jobs are:
What states have the most Hourly Offshore Call Center jobs? States with the most job openings for Hourly Offshore Call Center jobs include:

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA.

Hours and Work days

This position is required to work Monday - Friday from 8:00 AM-5:00 PM. 

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry appointments. This position ensures that appropriate information is obtained in order to pre-register patients and schedule appointments. Additionally, this position is responsible for obtaining third party insurance information and demonstrates knowledge of UHC’s scheduling guidelines and procedures.  


Summary of Responsibilities:

  • Providing exceptional customer service to patients  
  • Answer incoming calls on a multi-line phone system
  • Schedules appointments per established guidelines and educates patients on all UHC services
  • Will ensure no patient is turned away. Will use all resources to secure an appointment for patient
  • Reports any potential patient concerns or complaints immediately to supervisor
  • Overall knowledge of the financial programs, registration and insurance verification
  • Registering patients for appointments; obtaining updated insurance and demographic information
  • Educate patients on everything they should bring with them to the appointment
  • Notifies the patient of any co-pays that are due at the appointment
  • Route calls to appropriate department or health center

QUALIFICATION REQUIREMENTS:

Education:

  • High School Graduate or equivalent. Associates Degree preferred.

License/Certification:

  • Possess a valid driver's license. 

Prior Experience:

  • Minimum two (2) years of experience in customer service and/or call center
  • Knowledge in scheduling or call center environment preferred

Skills:

  • Bi-Lingual (English/Spanish) is required.
  • Customer-service oriented
  • Excellent telephone etiquette
  • Excellent listening and Customer Service/Interpersonal skills.
  • Ability to handle sensitive and confidential information
  • Ability to articulate complex information
  • Flexibility and dependability
  • Demonstrated good problem-solving skills; sound judgment
  • Intermediate computer skills
  • Attention to detail and excellent follow-through on work tasks
  • Able to handle multiple tasks simultaneously

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $22.00 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

  • Medical, Dental, and Vision insurance with low premium cost
  • Paid time off and paid holidays
  • 401k plan with matching contribution
  • Educational Assistance
  • Employee discounts and more!