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Hourly Live Chat Jobs in Springfield, IL (NOW HIRING)

Customer Service Representative

Chatham, IL ยท On-site

$16.25 - $22/hr

Serve as the primary point of contact for customers by answering phone calls, responding to emails, and engaging in live chat. * Problem resolution: Troubleshoot and resolve customer complaints and ...

New

Hourly rate of $15.00- $16.00.We offer an hourly wage based on experience, with a focus ... live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal ...

We offer an hourly wage based on experience, with a focus on providing growth opportunities for ... live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal ...

The hourly rate for this position is: $17.20 - $25.80 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Customer Specialist - Full Time

Springfield, IL ยท On-site

$17.20 - $25.80/hr

The hourly rate for this position is: $17.20 - $25.80 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Inside Sales HVAC

Springfield, IL ยท On-site

$85K/yr

Competitive Hourly pay plus uncapped commission opportunities * Weekly pay via direct deposit * Paid training and onboarding * Insurance available after 31 days * Low-cost medical (as low as $5/week)

Inside Sales HVAC

Springfield, IL ยท On-site

$85K/yr

Competitive Hourly pay plus uncapped commission opportunities * Weekly pay via direct deposit * Paid training and onboarding * Insurance available after 31 days * Low-cost medical (as low as $5/week)

Competitive Hourly pay plus uncapped commission opportunities * Weekly pay via direct deposit * Paid training and onboarding * Insurance available after 31 days * Low-cost medical (as low as $5/week)

Compensation Range: $15.00 to $16.00 Hourly Location: 3250 Clear Lake Rd, Springfield, Illinois 62702 United States of America Are you a people person? Do you love helping others? U-Haul is in search ...

Compensation Range: $15.00 to $16.00 Hourly Location: 3650 S 6th Street Rd, Springfield, Illinois 62703 United States of America Are you a people person? Do you love helping others? U-Haul is in ...

Compensation Range: $15.00 to $16.00 Hourly Location: 3650 S 6th Street Rd, Springfield, Illinois 62703 United States of America Are you a people person? Do you love helping others? U-Haul is in ...

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Hourly Live Chat information

See Springfield, IL salary details

$11

$21

$28

How much do hourly live chat jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for hourly live chat in Springfield, IL is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Hourly Live Chat vs Customer Service Representative?

AspectHourly Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, online chat platformsCall centers, retail, or office settings
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors
Job FocusResponding to customer inquiries via live chatHandling customer questions via phone, email, or in person

Hourly Live Chat roles primarily involve online communication through chat platforms, focusing on quick, written customer interactions. Customer Service Representatives may handle inquiries via multiple channels, including phone and email, often in a more varied environment. Both roles require strong communication skills but differ in their work setting and interaction methods.

What are the most commonly searched types of Live Chat jobs in Springfield, IL? The most popular types of Live Chat jobs in Springfield, IL are:
What are popular job titles related to Hourly Live Chat jobs in Springfield, IL? For Hourly Live Chat jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Hourly Live Chat jobs? Cities near Springfield, IL with the most Hourly Live Chat job openings:

Customer Service Representative

BREAK AWAY SPORTS

Chatham, IL โ€ข On-site

$16.25 - $22/hr

Full-time

Posted 2 days ago


Job description

Customer Care Responsibilities 

A customer service job involves assisting customers with inquiries, complaints, and issues via phone, email, or chat, and ensuring their satisfaction through clear communication and problem-solving. Key duties include providing product information, processing orders and returns, and documenting interactions to maintain customer records and identify areas for improvement.  

Core responsibilities

  • Customer communication: Serve as the primary point of contact for customers by answering phone calls, responding to emails, and engaging in live chat. 
  • Problem resolution: Troubleshoot and resolve customer complaints and issues in a prompt and professional manner. 
  • Product/Service information: Provide accurate and complete information about a company's products and services. 
  • Order and return processing: Handle customer orders, changes, and returns according to established procedures. 
  • Documentation: Maintain detailed records of customer interactions, feedback, and resolutions. 
  • Collaboration: Work with other team members and departments to ensure a consistent and effective customer experience. 
  • Escalation: Escalate complex issues to the appropriate teams or management when necessary.  

Additional duties

  • Sales support: Assist with sales by providing information about additional products and services, or by generating sales leads. 
  • Proactive outreach: Reach out to customers to follow up on issues and confirm satisfaction. 
  • Feedback collection: Collect customer feedback to help the company improve its offerings.