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Hourly Inmate Call Monitoring Jobs in Raleigh, NC

Home Instead

Lead Community CAREGiver

Cary, NC · On-site

$14.25 - $18/hr

Competitive hourly wages, 401(k) retirement planning, and Direct Deposit. * Health & Wellness ... Document daily activities, monitor client home environments, and communicate updates or supply ...

Harnett County

Transit Driver (Part-Time)

Lillington, NC · On-site

$31K - $49K/hr

This employee will also monitor and report status and any needs of the vehicles for maintenance and ... Hiring Range: $15.2402 hourly pay DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS OF THE POSITION:

UniFirst

Fleet Technician - UniFirst

Durham, NC · On-site

$23.25 - $31.25/hr

On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance ... Keep the garage clean, organized, and safe; source parts and monitor pricing for cost-effective ...

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Hourly Inmate Call Monitoring information

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$7

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How much do hourly inmate call monitoring jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for hourly inmate call monitoring in Raleigh, NC is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
What are the most commonly searched types of Inmate Call Monitoring jobs in Raleigh, NC? The most popular types of Inmate Call Monitoring jobs in Raleigh, NC are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Raleigh, NC? For Hourly Inmate Call Monitoring jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Raleigh, NC look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hourly Inmate Call Monitoring jobs? Cities near Raleigh, NC with the most Hourly Inmate Call Monitoring job openings:
Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in Raleigh, NC as of July 2026, with employment types broken down into 63% Full Time, 30% Part Time, and 7% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $32,378 per year, or $15.6 per hour.
Lead Community CAREGiver

Lead Community CAREGiver

Home Instead

Cary, NC • On-site

$14.25 - $18/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Home Instead rating

5.5

Company rating: 5.5 out of 10

Based on 386 frontline employees who took The Breakroom Quiz

164th of 237 rated social care providers

Job description

Love What You Do. Support the Lives That Built Ours.
Leading the way, one 'step' (and smile) at a time.
Caring for older adults is a mission-inspiring a team to deliver it is a calling. We are seeking a passionate leader for our Community Lead Care Professional role. In this hybrid position, you will help local older adults age with dignity while mentoring and shaping the next generation of Care Professionals.
If you are a natural coach ready for a role where your heart and leadership skills are equally valued, we want to meet you!
Why You'll Love Working With Us
We support your life and your future with these great perks:
  • Financial Growth: Competitive hourly wages, 401(k) retirement planning, and Direct Deposit.
  • Health & Wellness: Healthcare access through Teladoc and Accidental/Wellness benefits via Allstate.
  • Work-Life Balance: Paid vacation time and mileage reimbursement.
  • Superior Support:
  • Personal introductions to new clients.
  • 24/7 support from our dedicated office staff.
  • A blend of classroom and excellent hands-on training to ensure you feel confident.

Your Schedule
We offer consistent shifts to help you plan your life, including:
  • Day Shifts: 6:30 AM - 2:00 PM
  • Evening Shifts: 4:00 PM - 10:00 PM
  • Commitment: Rotating every-other-weekend and some holiday coverage.

What You'll Do
As a Community Lead Care Professional, you balance high-quality caregiving with team leadership. Your main responsibilities fall into four simple categories:
  • Lead & Mentor: Introduce new Care Pros to clients, mentor teammates, and provide hands-on coaching.
  • Provide Hands-On Care: Provide companionship, assist with grooming and personal care, manage medication reminders, and deliver specialized Alzheimer's/Dementia support.
  • Support the Office: Assist the scheduling team with open shifts, help design client care routines, distribute PPE, and collect client logs.
  • Observe & Report: Document daily activities, monitor client home environments, and communicate updates or supply needs to supervisors and facility staff.

Are You a Great Fit?
We are looking for resilient, adaptable individuals who truly care about people.
  • Age: Must be 18 years or older.
  • Background: Must be able to pass a background check, DMV check, and drug screen.
  • Experience: Previous experience is a plus! We welcome those who have worked as an home health, PCA (personal care assistant), CNA, or RN.
  • Transferable Skills: We also value backgrounds in senior living, customer service, or even veterinary technology-if you have a heart for service, you'll fit right in.

Ready to start a rewarding career that gives back? Apply Today!
Position Information
Title:Lead Community CAREGiverID:1076
Please note that this is the job board for the franchise office located at 164 Wind Chime Ct. Raleigh, NC 27615. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 919 676-2273.

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About Home Instead

Sourced by ZipRecruiter

Home Instead is the world’s largest home care franchise network and the flagship home care brand of Honor. Together, Honor and the Home Instead network delivers better jobs for Care Professionals, better home care for aging adults, and entirely new offerings to support the aging journey. With over two decades of experience caring for seniors and their families, the Home Instead network has developed unique tools and ways of working that create meaningful impact. - Personalized Care Plans - Extensive Care Pro Training - Innovative Technology - Relationship Building

Industry

Health care and social assistance, individual, family and community social assistance, fitness and sports centers and home health care services

Company size

201 - 500 Employees

Headquarters location

Omaha, NE, US

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