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Hourly Inmate Call Monitoring Jobs in Raleigh, NC

Accenture

Home Equity Loan Processor

Raleigh, NC · Remote

$23.13 - $48.13/hr

Monitor and respond to incoming voicemails * Document all communication * Focused on achieving ... Employee Benefits | Accenture ( Role Location Hourly Salary RangeCalifornia $23.13 to $48 ...

Harnett County

Transit Driver (Part-Time)

Lillington, NC

$31K - $49K/hr

This employee will also monitor and report status and any needs of the vehicles for maintenance and ... Hiring Range: $15.2402 hourly pay DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS OF THE POSITION:

FleetLogix, Inc.

Site Manager

Morrisville, NC

$65K/yr

The Site Manager is responsible for managing and developing a group of mostly hourly employees ... Understand all aspects of the operation in order to cover any call outs or missing shifts. Manages ...

FleetLogix

Site Manager

Morrisville, NC · On-site

$65K/yr

The Site Manager is responsible for managing and developing a group of mostly hourly employees ... Understand all aspects of the operation in order to cover any call outs or missing shifts. Manages ...

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Hourly Inmate Call Monitoring information

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$7

$15

$19

How much do hourly inmate call monitoring jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hourly inmate call monitoring in Raleigh, NC is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are the most common jail jobs?

Common jail jobs include correctional officers, detention deputies, and inmate program coordinators. These roles involve security, supervision, and inmate management, often requiring training and certification in correctional procedures. Other positions may include administrative staff, medical personnel, and facility maintenance workers.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
What are the most commonly searched types of Inmate Call Monitoring jobs in Raleigh, NC? The most popular types of Inmate Call Monitoring jobs in Raleigh, NC are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Raleigh, NC? For Hourly Inmate Call Monitoring jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Raleigh, NC look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hourly Inmate Call Monitoring jobs? Cities near Raleigh, NC with the most Hourly Inmate Call Monitoring job openings:
Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in Raleigh, NC as of May 2026, with employment types broken down into 63% Full Time, 30% Part Time, and 7% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $32,378 per year, or $15.6 per hour.
Security Officer - Part Time - DailyPay

Security Officer - Part Time - DailyPay

GardaWorld

Morrisville, NC • On-site

$19.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

GardaWorld rating

5.1

Company rating: 5.1 out of 10

Based on 385 frontline employees who took The Breakroom Quiz

78th of 100 rated security

Job description

Job Description
GardaWorld Security Services is Now Hiring a Surveillance Security Officer!
Ready to suit up as a Surveillance Security Guard?
What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.
As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.
What's in it for you:
  • Site Location: Morrisville, NC
  • Set schedule:
    • Part-time Schedules
    • 3:00 PM - 11: 00 PM, Saturday - Sunday (16 hours per week)
    • 8:00AM - 06:00PM, Saturday - Sunday (20 hours per week)
  • Competitive hourly wage:
    • $19.50/ hr. (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities of Surveillance Security Guard
  • Monitor security systems to detect any suspicious activity
  • Document observed events and incidents, writing detailed reports
  • Respond quickly to incidents or potential threats
  • Conduct regular patrols to ensure the safety of the premises
  • Control access to secure areas and verify the identities of visitors
  • Analyze security systems to identify potential vulnerabilities or malfunctions
  • Collaborate with law enforcement in case of serious situations or emergencies
  • Ensure the safety and protection of individuals and property

Qualifications of a Surveillance Security Guard
  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Be able to ace (and pass) an extensive screening process
  • Strong report writing skills
  • Sharp visual activity and exceptional concentration skills
  • Strong proficiency with technology
  • If you have Security, Military, Law Enforcement experience - even better!
  • You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.
If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
NC License Number: 1978-GP

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