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Hourly Inmate Call Monitoring Jobs in Powder Springs, GA

Cox

Sr Customer Care Specialist (Manheim)

Atlanta, GA · On-site

$22.02 - $33.08/hr

  • PTO

Monitor queues to proactively look for trends, changes, and potential issues * Back log management ... High School Diploma / GED Required * 3 years experience with customer service and/or call center ...

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Hourly Inmate Call Monitoring information

See Powder Springs, GA salary details

$7

$15

$19

How much do hourly inmate call monitoring jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hourly inmate call monitoring in Powder Springs, GA is $15.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $16.39 per hour, depending on experience, location, and employer.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive in hourly inmate call monitoring?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced in hourly inmate call monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What job categories do people searching Hourly Inmate Call Monitoring jobs in Powder Springs, GA look for?

The top searched job categories for Hourly Inmate Call Monitoring jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Hourly Inmate Call Monitoring jobs?

Cities near Powder Springs, GA with the most Hourly Inmate Call Monitoring job openings:

Hourly Inmate Call Monitoring jobs near you

Travel Nurse - RN - PCU - Progressive Care Unit - $1753 / Week - Hiring Now

MedPro Healthcare Staffing

Atlanta, GA • On-site

$1.7K/wk

Full-time

Medical, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

MedPro Healthcare Staffing is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Atlanta, GA. Shift: 3x12 hr days Start Date: 08/31/2026 Duration: 13 weeks Pay: $1753 / Week

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality PCU/Step-down Nurse for a travel assignment with one of our top healthcare clients.

 

Requirements

  • Active RN License
  • Degree from accredited nursing program
  • BLS & ACLS Certifications
  • Eighteen months of recent experience in an Acute Care PCU/Step-down setting
  • Other requirements to be determined by our client facility

Benefits

  • Weekly pay and direct deposit
  • Full coverage of all credentialing fees
  • Private housing or housing allowance
  • Group Health insurance for you and your family
  • Company-paid life and disability insurance
  • Travel reimbursement
  • 401(k) matching
  • Unlimited Referral Bonuses up to $1,000

Duties Responsibilities

Progressive Care Nurses (PCU) care for patients requiring close monitoring and frequent assessment, but who aren't unstable enough to need ICU care. PCU nurses monitor cardiac and other critical vital signs and detect any changes, thereby enabling intervention of life-threatening or emergency situations. Many PCU patients receive complex medications that may require titration based on the patient’s vital signs The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac step-down, medical step-down, neuro step-down, surgical step-down and ER holding.

  • Monitor and assess patients who aren't unstable enough to need ICU care.
  • Utilize computer equipment to monitor cardiac and other vital information and detect any changes, thereby enabling intervention of life-threatening or emergency situations.

About Agency

MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience®.

If qualified and interested, please call 954-740-8789 for immediate consideration.


MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status.

Key Words: PCU Nurse, RN-Progressive Care, Telemetry Nursing positions, Step-down, Stepdown, Travel Nurse, Contract Nurse, Agency Nurse, EKG, Tele, Telemetry Contracts, Registered Nurse, Telemetry Nurse, Tele Nurse, RN, Registered Nurse, Telemetry Nurse, RN-Tele, Travel Nursing


*Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details.


nursingcandidates@medprostaffing.com
About MedPro Healthcare Staffing:

MedPro Healthcare Staffing is revolutionizing the way healthcare professionals experience the world on travel assignments. Our passionate team of recruiters are dedicated to finding travelers the space to evolve professionally while exploring from coast to coast. We are committed to an unwavering set of standards that translates into the extraordinary experiences of our healthcare professionals.

MedPro recruiters are equipped with emerging technology and resources that allow them to personalize each healthcare applicant’s journey. Our focus is placing travelers in environments that lend itself to a harmonious work-life balance in the places they’ve always dreamed of visiting. We’re experts in crafting the perfect blend of location, facility, and benefits to suite each traveler’s dreams.

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About MedPro Healthcare Staffing

Sourced by ZipRecruiter

At MedPro Healthcare Staffing, we are committed to placing travel nurses and allied professionals on rewarding assignments throughout the country, caring for each as part of our team, while having fun along the way. Founded in 1983, MedPro is a Joint Commission certified, leading provider of contract staffing services including travel nursing and allied health to facilities throughout the U.S. Our wide array of clients includes acute and long-term post-acute hospitals, government facilities, and medical laboratories.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Sunrise, FL, US

Year founded

1983

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