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Hourly Customer Service Representative Jobs in Santa Rosa, CA

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers; * Ensure communication ...

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers; * Ensure communication ...

Customer Service Representative

Napa, CA

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers; * Ensure communication ...

Customer Service Representative

Napa, CA

$20 - $20.50/hr

  • Medical

  • Retirement

  • PTO

Experiencia previa en ventas, customer service, call center, cobranza, retail, cashier o atención ... Pay scale (good-faith hourly range): $20.00 - $20.50 (range depends on location, education, and ...

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers; * Ensure communication ...

Customer Service Representative

Napa, CA · On-site

$20 - $20.50/hr

  • Medical

  • Retirement

  • PTO

Experiencia previa en ventas, customer service, call center, cobranza, retail, cashier o atención ... Pay scale (good-faith hourly range): $20.00 - $20.50 (range depends on location, education, and ...

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers; * Ensure communication ...

Customer Service Representative

Napa, CA · On-site

$20.75 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers; * Ensure communication ...

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers; * Ensure communication ...

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(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr

  • Medical

  • Retirement

  • PTO

Job Title: (Hybrid) Associate Customer Service Representative Location: 1561 S Novato Blvd. Ste B Novato, CA 94947 Employment Type: Full-Time About Us: Defensive Insurance Services is a family-owned ...

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(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41K - $50K/yr

  • Medical

  • Retirement

  • PTO

Job Title: (Hybrid) Associate Customer Service Representative Location: 1561 S Novato Blvd. Ste B Novato, CA 94947 Employment Type: Full-Time About Us: Defensive Insurance Services is a family-owned ...

Customer Service Representative

Petaluma, CA · On-site

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Customer Service Representative

Novato, CA · On-site

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Showing results 21-40

Hourly Customer Service Representative information

See Santa Rosa, CA salary details

$10

$20

$29

How much do hourly customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for hourly customer service representative in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How to get hired as an hourly customer service representative?

To get hired as an hourly customer service representative, candidates should have strong communication skills, a high school diploma or equivalent, and experience with customer service or related tools like CRM software. Applying through company websites or job boards, preparing a tailored resume, and demonstrating problem-solving abilities in interviews are key steps in the hiring process.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What are the typical work hours for an hourly customer service representative?

Hourly customer service representatives often work in shifts that include evenings, weekends, and holidays to provide 24/7 support. Typical schedules may range from part-time to full-time hours, with shifts commonly lasting 4 to 8 hours depending on the employer's needs and industry standards.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the most commonly searched types of Customer Service Representative jobs in Santa Rosa, CA?

The most popular types of Customer Service Representative jobs in Santa Rosa, CA are:

What are popular job titles related to Hourly Customer Service Representative jobs in Santa Rosa, CA?

For Hourly Customer Service Representative jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Hourly Customer Service Representative jobs in Santa Rosa, CA look for?

The top searched job categories for Hourly Customer Service Representative jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Hourly Customer Service Representative jobs?

Cities near Santa Rosa, CA with the most Hourly Customer Service Representative job openings:

Infographic showing various Hourly Customer Service Representative job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Customer Service Representative

Vicar Operating dba VCA

Rohnert Park, CA • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Veterinary Client Service Representative $20–$23/hr + $3/hr weekend differential | VCA Animal Care Center Now hiring for nights & weekends

Love pets? Great with people? We need someone who can do both at the same time — especially on evenings and weekends, when our clients need us most.

As our Client Service Representative, you'll be the first friendly face (and voice) our clients and patients see and hear — handling everything from check-ins and scheduling to explaining treatment costs and keeping records running smoothly.

Schedule: This role is focused on night and weekend shifts — perfect if you want consistent hours during the times we need coverage most (and that weekend differential adds up!).

What you'll do:

  • Greet clients warmly, in person and on the phone
  • Manage calls, texts, emails, and scheduling
  • Explain treatment fees and payment options
  • Keep patient records and electronic systems organized
  • Bring calm, clear communication to a fast-paced environment

What you bring:

  • Availability for nights and weekends
  • Client service experience (veterinary or medical preferred)
  • Compassion for pets and people
  • Sharp attention to detail and great judgment under pressure
  • Honesty, accountability, and a love of learning

What we offer:

  • Educational support and real career growth
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Generous pet discounts
  • A genuinely supportive team

Ready to bring your people skills (and your love of animals) to our team? Apply today.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.