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Hourly Customer Service Representative Jobs in Rochester, MN

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN

$20 - $25/hr

Description The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide ...

Lennar

Field Customer Care Rep

Rochester, MN · On-site

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service ... We reasonably expect the base compensation offered for this position to range from an hourly rate ...

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All JobsHourly Customer Service Representative JobsHourly Customer Service Representative Jobs in Rochester, MN

Hourly Customer Service Representative information

See Rochester, MN salary details

$10

$19

$27

How much do hourly customer service representative jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for hourly customer service representative in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

What jobs pay 2000 a day?

Hourly Customer Service Representatives typically do not earn $2,000 per day, as their pay is based on hourly rates which usually range from minimum wage to higher-tier wages depending on experience. High-paying jobs that can reach or exceed $2,000 daily often include specialized roles such as consultants, surgeons, or high-level executives, but these are not typical for customer service positions. Achieving such earnings generally requires advanced skills, certifications, or working in high-demand industries with significant experience or commission-based compensation structures.

What are some common challenges Hourly Customer Service Representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is $25 an hour part time?

An hourly customer service representative earning $25 an hour working part-time typically earns around $25 per hour for fewer hours per week than full-time roles, often ranging from 20 to 30 hours. This pay rate is above the national minimum wage and reflects the skill level and responsibilities involved in customer service positions, which may include communication, problem-solving, and using customer management tools.

What are the key skills and qualifications needed to thrive as an Hourly Customer Service Representative, and why are they important?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are Hourly Customer Service Representatives?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

How to make 2000 a week working from home?

An hourly customer service representative can potentially earn $2,000 a week by working full-time hours at a competitive hourly rate, typically around $20 to $25 per hour, and possibly earning bonuses or overtime. Increasing income may also involve developing specialized skills, working for multiple clients, or taking on higher-paying roles within customer service, such as technical support or sales. Consistent high performance and efficient time management are essential for reaching this income level from home.

What job makes $10,000 a month without a degree?

An hourly customer service representative typically does not earn $10,000 a month without additional factors such as high hourly rates, overtime, or working in specialized industries. Most customer service roles pay hourly wages that, even with full-time hours, do not reach that level without significant experience or bonuses. Achieving such income usually requires advanced skills, management positions, or entrepreneurial ventures beyond standard customer service roles.
What are the most commonly searched types of Customer Service Representative jobs in Rochester, MN? The most popular types of Customer Service Representative jobs in Rochester, MN are:
What are popular job titles related to Hourly Customer Service Representative jobs in Rochester, MN? For Hourly Customer Service Representative jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Hourly Customer Service Representative jobs in Rochester, MN look for? The top searched job categories for Hourly Customer Service Representative jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Hourly Customer Service Representative jobs? Cities near Rochester, MN with the most Hourly Customer Service Representative job openings:
Hourly Customer Service Representative jobs near you
Customer Service

Customer Service

Zumbrota Drivetrain

Zumbrota, MN • On-site

$20 - $25/hr

Full-time

Posted 14 days ago

Job description

Description:

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.


Essential Duties & Responsibilities:


Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.

Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.

Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution.

Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.

Exercises discretion and judgment and draws on detailed understanding of the company’s policies and practices in resolving customer issues.

Requirements:

Preferred Education and Experience:


High school diploma or equivalent required. Some college coursework preferred.

1+ year experience in a customer service role for a medium or large size corporation

Proficiency using Microsoft Office products including Excel, Outlook and Word.

Experience with Great Plains a plus.

Knowledge and Personal Attributes:


Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills.

Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.

Strong attention to detail as well as accurate data entry skills.

Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.

Ability to understand issues and make systematic and rational judgments based on relevant information.

Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax.

Ability to multitask is a must.