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Hourly Customer Service Representative Jobs in Virginia

PestNow

Customer Service Representative

Sterling, VA · On-site

$18 - $20/hr

The Customer Service Representative is the first point of contact for our customers. This role ... Competitive starting hourly rate * 401k/Company match * Company paid Life/AD&D and Long-Term ...

PestNow

Customer Service Representative

Sterling, VA · On-site

$18 - $20/hr

The Customer Service Representative is the first point of contact for our customers. This role ... Competitive starting hourly rate * 401k/Company match * Company paid Life/AD&D and Long-Term ...

U-Haul

Customer Service Representative

Harrisonburg, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 145 E Kaylor Park Dr, Harrisonburg, Virginia ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Roanoke, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 4426 Melrose Ave NW, Roanoke, Virginia 24017 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Lynchburg, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 7401 Timberlake Rd, Lynchburg, Virginia 24502 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Roanoke, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 4426 Melrose Ave NW, Roanoke, Virginia 24017 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Chantilly, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 3995 Westfax Dr, Chantilly, Virginia 20151 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Richmond, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 2930 N Boulevard, Richmond, Virginia 23230 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Manassas, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 10480 Dumfries Rd, Manassas, Virginia 20110 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Herndon, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 14040 Park Center Rd, Herndon, Virginia 20171 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Petersburg, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 2540 S Crater Rd, Petersburg, Virginia 23805 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Harrisonburg, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 145 E Kaylor Park Dr, Harrisonburg, Virginia ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Manassas Park, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 8537 Centreville Rd, Manassas Park, Virginia ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Fredericksburg, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 2411 Plank Rd, Fredericksburg, Virginia 22401 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Alexandria, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 6910 Richmond Hwy, Alexandria, Virginia 22306 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Falls Church, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 1107 W Broad St, Falls Church, Virginia 22046 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Harrisonburg, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 145 E Kaylor Park Dr, Harrisonburg, Virginia ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Richmond, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 900 N Lombardy, Richmond, Virginia 23220 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Richmond, VA · On-site

$12 - $13/hr

Compensation Range: $12.00 to $13.00 Hourly Location: 3133 E Parham Rd, Henrico, Virginia 23228 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

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Showing results 21-40

All JobsHourly Customer Service Representative JobsHourly Customer Service Representative Jobs in Virginia

Hourly Customer Service Representative information

See Virginia salary details

$9

$18

$26

How much do hourly customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for hourly customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How many hours does an hourly customer service representative work?

Hourly customer service representatives typically work between 20 and 40 hours per week, with full-time roles often requiring 35 to 40 hours. Work schedules can include evenings, weekends, and holidays depending on the employer's hours of operation and staffing needs.

What are the most commonly searched types of Customer Service Representative jobs in Virginia?

The most popular types of Customer Service Representative jobs in Virginia are:

What cities in Virginia are hiring for Hourly Customer Service Representative jobs?

Cities in Virginia with the most Hourly Customer Service Representative job openings:

Hourly Customer Service Representative jobs near you

Customer Service Representative

PestNow

Sterling, VA • On-site

$18 - $20/hr

Full-time

Life, Retirement, PTO

Posted 9 days ago

Job description

PestNow combines decades of termite, pest, and mosquito control experience with a personal touch to provide trusted, effective pest management solutions— and we do it with Integrity, Excellence, Empathy, Accountability, and Teamwork.

The Customer Service Representative is the first point of contact for our customers. This role involves providing friendly, efficient, and professional service through phone, email, and in-person interactions. The CSR will schedule appointments, manage customer accounts, resolve inquiries, and ensure each customer feels valued and supported throughout their pest control experience.

Key Responsibilities

  • Answer a multi-line phone system promptly and courteously.
  • Schedule service appointments and communicate effectively with pest specialists to ensure on-time, accurate service delivery.
  • Manage customer correspondence and maintain accurate records using PestPac software program.
  • Update and maintain customer account information with accuracy and integrity.
  • Handle customer inquiries and concerns with empathy and professionalism.
  • Support all facets of branch operations with teamwork and a positive attitude.
  • Demonstrate accountability by following through on customer issues and commitments.
  • Represent the company with excellence in every interaction.

Qualifications

  • High school diploma or equivalent required.
  • No prior pest control experience necessary — training provided!
  • Strong customer service skills with the ability to build rapport quickly.
  • Excellent written and verbal communication skills.
  • Organized and detail-oriented with strong multitasking abilities.
  • Proficient in Microsoft Excel and Windows-based software programs.
  • Ability to work well both independently and collaboratively in a fast-paced, growth-oriented environment.
  • Must pass a criminal background check and drug test.

Compensation & Benefits

  • Competitive starting hourly rate
  • 401k/Company match
  • Company paid Life/AD&D and Long-Term Disability
  • Paid Vacation/Sick Time
  • 9 Paid Holidays
  • Team Member Referral Bonus
  • Employee Assistance Program

Equal Opportunity Employer

PestNow is proud to be an equal opportunity employer. We value a diverse workforce and do not discriminate on the basis of race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law.