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Hotel Services Manager Jobs (NOW HIRING)

VP Management

General Manager of Hotel

Princeton, WV · On-site

They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This ...

Columbia Sussex

Hotel Sales Manager

Bloomington, MN · On-site

$55K - $75K/yr

Maintain relationships with existing clients and ensure their satisfaction with the hotel's services. * Collaborate with the hotel's management team to develop pricing strategies and packages.

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Hotel Services Manager information

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$33K

$64.1K

$131K

How much do hotel services manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for hotel services manager in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a hotel services manager?

Hotel Services Managers are professionals responsible for overseeing the daily operations of a hotel, ensuring that guests receive quality service and that all departments run smoothly. Their duties often include managing staff, coordinating housekeeping, front desk, and maintenance, as well as handling guest complaints and ensuring compliance with health and safety regulations. They play a key role in maintaining standards and maximizing guest satisfaction, which contributes to the hotel's reputation and profitability.

What are the key skills and qualifications needed to thrive as a hotel services manager, and why are they important?

To thrive as a Hotel Services Manager, you need strong organizational skills, hospitality management knowledge, and typically a degree in hospitality or a related field. Familiarity with property management systems (PMS), reservation platforms, and housekeeping management tools is often required. Leadership, problem-solving, and excellent interpersonal communication help you create positive guest experiences and motivate staff. These skills ensure efficient hotel operations, high guest satisfaction, and effective team management in a dynamic environment.

What are some common challenges faced by a hotel services manager, and how can they be effectively managed?

Hotel Services Managers often encounter challenges such as balancing guest satisfaction with operational efficiency, managing a diverse team, and quickly addressing unexpected issues like last-minute bookings or maintenance concerns. Effective communication, strong organizational skills, and proactive problem-solving are essential for success in this role. Building a supportive team environment and staying adaptable to changing guest needs can help managers maintain high service standards and a positive work atmosphere.

What cities are hiring for Hotel Services Manager jobs?

Cities with the most Hotel Services Manager job openings:

What states have the most Hotel Services Manager jobs?

States with the most job openings for Hotel Services Manager jobs include:

What are popular job titles related to Hotel Services Manager jobs?

For Hotel Services Manager jobs, the most frequently searched job titles are:

Hotel Services Manager jobs near you
Infographic showing various Hotel Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $64,068 per year, or $30.8 per hour.

General Manager Salem VA Hotel

Salem, VA

VP Management
See more jobs at VP Managementexternal

Full-time

Medical, PTO

Re-posted 24 days ago

Job description

Description of the role:

The General Manager of the Salem VA Hotel will be responsible for overseeing all aspects of hotel operations, ensuring a high level of customer satisfaction, profitability, and employee engagement.

Responsibilities:

  • Develop and implement strategies to achieve hotel's financial and operational goals
  • Ensure all departments are running smoothly and efficiently
  • Oversee and manage the hotel staff, including hiring, training, and evaluating performance
  • Maintain high standards of customer service and resolve any guest issues or complaints
  • Monitor and control hotel expenses and revenue
  • Create and manage budgets
  • Coordinate with sales and marketing teams to drive bookings and revenue
  • Ensure compliance with health, safety, and licensing regulations
  • Stay updated with industry trends and implement best practices

Requirements:

  • Previous experience in hotel management or a similar role
  • Excellent leadership and team management skills
  • Strong financial acumen
  • Exceptional customer service skills
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Proficient in hotel software and Microsoft Office Suite
  • Knowledge of local and state regulations regarding hotel operations

Benefits:

  • Competitive salary
  • Healthcare benefits
  • Paid time off
  • Opportunities for growth and advancement

About the Company:

VP Management is a leading hospitality management company specializing in hotel management. We are committed to providing exceptional guest experiences and delivering superior financial results for our clients. With a strong focus on employee development and a positive work culture, we strive to create a rewarding environment for our team members.

Looking to join a growth-oriented company with an engaging work culture.  The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility’s reputation among travelers, ensuring the general overall operations of the property along with management of the staff and services offered.  Along with compliance to franchise, a successful candidate should offer excellent organizational, communication and leadership skills, and with ability to create a positive impact on the hotel through meeting financial and customer service goals.

Overseeing all daily hotel operations to guarantee that guests enjoy an outstanding experience, the candidate is responsible for all hotel services, such as franchise and brand compliance, engaging staff, vendors and stakeholders, building and maintaining relationships customers, staff, vendors and stakeholders, all job tasks within the operations of the hotel including but not limited to front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. This position encourages candidates that can demonstrate dynamic problem solving, to monitor economic trends, and to develop marketing strategies in promotion of the hotel services.

A successful candidate should hold a bachelor’s degree in hotel management or business management as a plus; equivalent experience is also acceptable.

EEOC Statement:

VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.