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Hotel Reviews Task Job Jobs in Florida (NOW HIRING)

Mr C Coconut Grove

Hotel General Manager

Miami, FL · On-site

Handle administrative tasks such as ordering supplies and managing vendor relationships ... All descriptions have been reviewed to ensure that only essential functions and basic duties have ...

mjh

Hotel Concierge Ambassador

Fort Lauderdale, FL · On-site

Essential Tasks: Facilitate the needs of the guest such as room reservations, upselling restaurant ... Encourage all guest to review his /her experience at Cambria Hotel, even more the service you ...

mjh

Hotel Concierge Ambassador

Fort Lauderdale, FL

Essential Tasks: Facilitate the needs of the guest such as room reservations, upselling restaurant ... Encourage all guest to review his /her experience at Cambria Hotel, even more the service you ...

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All JobsHotel Reviews Task Job JobsHotel Reviews Task Job Jobs in Florida

Hotel Reviews Task Job information

What is the difference between Hotel Reviews Task Job vs Hotel Customer Service Representative?

AspectHotel Reviews Task JobHotel Customer Service Representative
CredentialsNone specific, basic computer skillsCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursHotel front desk or call center
Industry UsageOnline review platforms, market researchHotel operations, guest interactions
Search & Comparison IntentEvaluating online review tasksCustomer support roles in hotels

The Hotel Reviews Task Job primarily involves evaluating and summarizing hotel reviews, often performed remotely with minimal credentials. In contrast, a Hotel Customer Service Representative interacts directly with guests, providing support and resolving issues, usually in a hotel setting. Both roles serve the hospitality industry but differ in responsibilities, environment, and skill requirements.

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For Hotel Reviews Task Job jobs in Florida, the most frequently searched job titles are:

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The top searched job categories for Hotel Reviews Task Job jobs in Florida are:

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Hotel Reviews Task Job jobs near you
Infographic showing various Hotel Reviews Task Job job openings in Florida as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Hotel General Manager

Mr. C Hotels and Residences

Miami, FL • On-site

Full-time

Re-posted 25 days ago

Key responsibilities

  • Oversee and manage daily hotel operations to ensure standards are met and identify areas for improvement.

  • Foster guest relationships and address guest needs, complaints, and feedback to enhance satisfaction and loyalty.

  • Monitor hotel performance, including financials and guest satisfaction, and develop strategies to drive growth and profitability.

Job description

JOB OVERVIEW:
The role of a General Manager is to ensure that Hotel and Food and Beverage standards are met both within and outside of the hotel by fostering guest relationships and ensuring customer retention. As a General Manager, you oversee each department, analyze growth and areas for improvement, and constantly look ahead to achieve future goals. You maintain positive relationships with property managers, owners, and external clientele to ensure satisfaction across all sectors of business development and growth. You enable the Mr. C hospitality approach by enhancing hotel standards and procedures, ensuring that property maintenance is exceptional daily, and that all guests receive excellent customer service. The position requires persistent attention to detail, as any issues that arise throughout the day and night are monitored. As a General Manager, you embody the four pillars of Service, Simplicity, Purity, and Freedom, which represent the company's culture and mission.
DUTIES AND RESPONSIBILITIES:
  • Foster and maintain strong guest relationships to enhance customer satisfaction and loyalty.
  • Oversee and manage daily operations across all hotel departments by conducting regular assessments to identify areas for improvement and growth.
  • Analyze business performance and develop strategies to drive growth and profitability.
  • Maintain and nurture positive relationships with property managers, owners, and external stakeholders.
  • Ensure adherence to hotel standards of excellence in all aspects of hotel operations.
  • Monitor and address any operational issues that arise, both during the day and night ensuring all equipment and systems are functioning optimally.
  • Ensure that the team aligns with and upholds the company's culture and mission.
  • Ensure exceptional guest service by addressing guest needs, complaints, and feedback promptly and professionally.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Monitor guest experiences and work to resolve any issues that arise during their stay.
  • Oversee the hotel budget, including monitoring expenses and revenue by implement cost-control measures to maintain profitability.
  • Manage online presence, including the hotel website and social media channels.
  • Prepare reports on hotel performance, including occupancy rates, revenue, and guest satisfaction.
  • Handle administrative tasks such as ordering supplies and managing vendor relationships.
  • Represent the hotel at industry events and networking functions.
  • Stay informed about industry trends and best practices to ensure the hotel remains competitive.
  • Lead the team ensuring all internal employees are met with a positive working environment by increasing employee satisfaction and development to grow.

QUALIFICATIONS AND REQUIREMENTS:
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail
  • Education: Degree in Business Administration, Hotel/Hospitality Management or relevant field
  • Experience Required: Seven to ten years of experience as a Hotel Manager or Management position.
  • Grooming: All employees must maintain a neat, clean, and well-groomed appearance per Mr. C's standards.

INTENT AND FUNCTION OF JOB DESCRIPTIONS:
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an "at-will" employer.
READY TO JOIN OUR TEAM?
We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Equal Employment Opportunity

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