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Hotel Receptionist Jobs in Rome, GA (NOW HIRING)

National Vision

Front Desk Receptionist

Rome, GA · On-site

$12.75 - $16.25/hr

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help ...

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National Vision

Front Desk Receptionist

Rome, GA · On-site

$12.75 - $16.25/hr

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help ...

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Hotel Receptionist information

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How much do hotel receptionist jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for hotel receptionist in Rome, GA is $13.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $14.18 per hour, depending on experience, location, and employer.

What does a receptionist do in a hotel?

A hotel receptionist is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services and local attractions. They often use computer booking systems and must communicate effectively to ensure a positive guest experience.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

What qualifications do you need to be a receptionist at a hotel?

To be a hotel receptionist, candidates typically need a high school diploma or equivalent. Strong communication, customer service skills, and proficiency with computer systems or booking software are also important qualifications for the role.

What are hotel receptionists?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

How much do receptionists make?

In North Carolina, hotel receptionists typically earn an average hourly wage of around $11 to $14, which translates to approximately $23,000 to $29,000 annually for full-time work. Wages can vary based on experience, location, and the specific hotel or establishment.

What are the key skills and qualifications needed to thrive as a Hotel Receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What Do Hotel Receptionists Do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

How much do hotel receptionists get paid?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000. Pay can vary based on experience, location, and the size of the hotel, and the role often requires strong customer service skills and familiarity with reservation systems.
More about Hotel Receptionist jobs
What are the most commonly searched types of Hotel Receptionist jobs in Rome, GA? The most popular types of Hotel Receptionist jobs in Rome, GA are:
What are popular job titles related to Hotel Receptionist jobs in Rome, GA? For Hotel Receptionist jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Hotel Receptionist jobs in Rome, GA look for? The top searched job categories for Hotel Receptionist jobs in Rome, GA are:
What cities near Rome, GA are hiring for Hotel Receptionist jobs? Cities near Rome, GA with the most Hotel Receptionist job openings:
Hotel Receptionist jobs near you
Front Desk Receptionist

Front Desk Receptionist

National Vision

Rome, GA • On-site

$12.75 - $16.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

National Vision rating

6.6

Company rating: 6.6 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

13th of 39 rated optical retailers

Job description

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we're closed!

Job Description

What would you do? - The Specifics

  • Ensures high quality customer service while following all safety protocols.
  • Ensures a smooth flow of customers through the store.
  • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
  • Processes and understands managed care plans while obtaining document information from the insurance company as needed.
  • Provides customers basic and accurate information.
  • Schedules and confirms appointments, follow-up visits and classes.
  • Files all patient records daily and pulls patient files for the next day's appointments.
  • Checks order status and notifies customers when orders are in or of any delays.
  • Keeps reception area tidy and presentable with all necessary materials.
  • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
  • Participates in regularly scheduled mandatory communication meetings. 
Qualifications

 Are you the right fit? - The Suitable Talent

  • Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
  • 0-2 years related experience or training preferred.
  • Experience handling multiple phone lines preferred.
  • Strong customer service skills required
  • Strong organizational skills required

Education:  High School Diploma or equivalent.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future. 
Our Benefits Include: 

  • Health & Dental Insurance 
  • 401k Retirement Savings 
  • Flex Spending Account 
  • Generous Paid Time Off & Company Holidays 
  • Parental Leave
  • Employee Eyewear Discount
  • Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment: 

  • Training programs available 
  • Access to educational courses 
  • Emphasis on internal promotions and career advancement

At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

What National Vision employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

National Vision logo

About National Vision

Sourced by ZipRecruiter

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,300 stores in 44 states plus the District of Columbia and Puerto Rico. We operate five retail brands: America's Best Contacts & Eyeglasses, Eyeglass World, Vision Centers inside select Walmart stores and Vista Optical inside Fred Meyer stores and on select military bases. We employ over 14,000 people including a network of over 2,000 optometrists. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1990

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