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Hotel Receptionist Jobs in Rome, GA (NOW HIRING)

Etowah Landing

Receptionist

Rome, GA

$18 - $18.50/hr

Etowah Landing is looking for a receptionist, Monday - Friday! Come and join the team today! We are looking for someone with a great personality to be the Warm Welcome at our Center! Monday - Friday ...

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All JobsHotel Receptionist JobsHotel Receptionist Jobs in Rome, GA

Hotel Receptionist information

See Rome, GA salary details

$10

$13

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How much do hotel receptionist jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for hotel receptionist in Rome, GA is $13.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $14.18 per hour, depending on experience, location, and employer.

How much do receptionists make in NC?

Hotel receptionists in North Carolina typically earn an average hourly wage of around $12 to $14, with annual salaries ranging from approximately $25,000 to $30,000. Wages can vary based on experience, location, and the size of the hotel, and some positions may offer additional benefits or tips.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

What are hotel receptionists?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What are the key skills and qualifications needed to thrive as a Hotel Receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What Do Hotel Receptionists Do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

How much do hotel receptionists get paid?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many receptionists work part-time or full-time shifts and may need basic computer skills and customer service experience.

What do receptionists do in a hotel?

A hotel receptionist is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, assist with customer inquiries, and use booking software to ensure smooth guest experiences.

Can you work at a hotel with no experience?

Hotel receptionists can often start with little or no prior experience, as many hotels provide on-the-job training. Basic skills such as communication, customer service, and computer literacy are helpful, and some positions may require a high school diploma or equivalent. Entry-level roles typically focus on learning hotel procedures and guest interaction skills.
More about Hotel Receptionist jobs
What are the most commonly searched types of Hotel Receptionist jobs in Rome, GA? The most popular types of Hotel Receptionist jobs in Rome, GA are:
What are popular job titles related to Hotel Receptionist jobs in Rome, GA? For Hotel Receptionist jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Hotel Receptionist jobs in Rome, GA look for? The top searched job categories for Hotel Receptionist jobs in Rome, GA are:
What cities near Rome, GA are hiring for Hotel Receptionist jobs? Cities near Rome, GA with the most Hotel Receptionist job openings:
Hotel Receptionist jobs near you

Hotel Front Desk Receptionist

Sleep Inn & Mainstay Suites Cartersville -Emerson

Cartersville, GA

$13.50/hr

Full-time

Re-posted 19 days ago

Job description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:

$13.50 hourly


Responsibilities:
  • Field customer complaints when necessary
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Connect with the housekeeping department to ensure guest accommodations are ready

Qualifications:
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Must have graduated high school, received a GED or equivalent
  • Working knowledge of Microsoft Office and reservation management systems
  • Has experience answering telephone calls and troubleshooting stressful situations

About Company

Make it a memorable visit to Emerson

Busy travelers looking for comfortable rooms and friendly service should look no further than the Sleep Inn Cartersville - Emerson Lake Point hotel in Emerson. Our simply stylish, 100% smoke-free hotel is 20 minutes north of the Atlanta Metro area and offers many local sites and attractions for exploration.