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Hotel Reception Front Desk Jobs in Rome, GA (NOW HIRING)

Dinebrands

Host

Rome, GA

$14 - $18.75/hr

This restaurant front-of-house job for Hosts will focus on guest seating or greeting or reception/reservations duties in which you will be expected to provide excellent customer service.Requirements:

Barnsley Resort

Night Auditor

Adairsville, GA · On-site

$12.75 - $16.75/hr

... hotel during the night hours. We are seeking a dedicated and responsible individual who is ... Perform front desk duties such as guest check-ins and check-outs during the night shift * Process ...

All JobsHotel Reception Front Desk JobsHotel Reception Front Desk Jobs in Rome, GA

Hotel Reception Front Desk information

See Rome, GA salary details

$10

$16

$22

How much do hotel reception front desk jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for hotel reception front desk in Rome, GA is $16.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What are the key skills and qualifications needed to thrive as a Hotel Reception Front Desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
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What cities near Rome, GA are hiring for Hotel Reception Front Desk jobs? Cities near Rome, GA with the most Hotel Reception Front Desk job openings:
Hotel Reception Front Desk jobs near you

Hotel Front Desk Receptionist

Sleep Inn & Mainstay Suites Cartersville -Emerson

Cartersville, GA

$13.50/hr

Full-time

Re-posted 7 days ago

Job description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:

$13.50 hourly


Responsibilities:
  • Field customer complaints when necessary
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Connect with the housekeeping department to ensure guest accommodations are ready

Qualifications:
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Must have graduated high school, received a GED or equivalent
  • Working knowledge of Microsoft Office and reservation management systems
  • Has experience answering telephone calls and troubleshooting stressful situations

About Company

Make it a memorable visit to Emerson

Busy travelers looking for comfortable rooms and friendly service should look no further than the Sleep Inn Cartersville - Emerson Lake Point hotel in Emerson. Our simply stylish, 100% smoke-free hotel is 20 minutes north of the Atlanta Metro area and offers many local sites and attractions for exploration.